TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Beats IRS forms but should be better I had to redo my charitable contributions 3 times after Turbotax pulled in some from last year (that I didn't give to again this year). I have been using Turbotax for 20 years and never saw mistakes like this before. Also, the whole deductions section needs some improvements in "usability". - Why can't the whole list be on one page, instead of limited to 50? - Why can't I sort the list alphabetically to compare it to my personal spreadsheet of donations? - Why can't I see the list immediately instead of being asked, one charity at a time, if I gave again to that one?
Date published: 2021-03-03
Rated 5 out of 5 by from great very easy and would recomond to other people will use every year
Date published: 2021-03-03
Rated 5 out of 5 by from Best customer service The customer service expert recently was one of the best. Good customer service, knowledgeable and reliable. He was from Nepalese heritage. My experience was very nice.
Date published: 2021-03-03
Rated 5 out of 5 by from Very easy to use This was a simple year for us and TT made it extremely easy
Date published: 2021-03-03
Rated 4 out of 5 by from Recommend Very direct and straight-forward. User friendly for a beginner.
Date published: 2021-03-03
Rated 5 out of 5 by from AWESOME SERVICE AND FAST Excellent service and easy .I'm very happy with the attention they gave me . thanks again for this years service .
Date published: 2021-03-03
Rated 2 out of 5 by from You keep adding the cost 10.50 to process a CC Last year using Turbo....too expensive Will use in person CPA...less expensive If you can believe it!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax saves us money and time! The experts are always helpful and my questions are completely answered every time I file. Turbo Tax means peace of mind for us and we always pay half of what we used to pay elsewhere.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo taxes is awsome you made it easy to file thanks for your service. i will see you next year
Date published: 2021-03-03
Rated 5 out of 5 by from EASY AND SMOOT! EVERYTHING WENT GREAT!! VERY IMPRESSED! WOULD ADVISE FOR ANYONE TO USE.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8242
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Beats IRS forms but should be better I had to redo my charitable contributions 3 times after Turbotax pulled in some from last year (that I didn't give to again this year). I have been using Turbotax for 20 years and never saw mistakes like this before. Also, the whole deductions section needs some improvements in "usability". - Why can't the whole list be on one page, instead of limited to 50? - Why can't I sort the list alphabetically to compare it to my personal spreadsheet of donations? - Why can't I see the list immediately instead of being asked, one charity at a time, if I gave again to that one?
Date published: 2021-03-03
Rated 5 out of 5 by from great very easy and would recomond to other people will use every year
Date published: 2021-03-03
Rated 5 out of 5 by from Best customer service The customer service expert recently was one of the best. Good customer service, knowledgeable and reliable. He was from Nepalese heritage. My experience was very nice.
Date published: 2021-03-03
Rated 5 out of 5 by from Very easy to use This was a simple year for us and TT made it extremely easy
Date published: 2021-03-03
Rated 4 out of 5 by from Recommend Very direct and straight-forward. User friendly for a beginner.
Date published: 2021-03-03
Rated 5 out of 5 by from AWESOME SERVICE AND FAST Excellent service and easy .I'm very happy with the attention they gave me . thanks again for this years service .
Date published: 2021-03-03
Rated 2 out of 5 by from You keep adding the cost 10.50 to process a CC Last year using Turbo....too expensive Will use in person CPA...less expensive If you can believe it!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax saves us money and time! The experts are always helpful and my questions are completely answered every time I file. Turbo Tax means peace of mind for us and we always pay half of what we used to pay elsewhere.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo taxes is awsome you made it easy to file thanks for your service. i will see you next year
Date published: 2021-03-03
Rated 5 out of 5 by from EASY AND SMOOT! EVERYTHING WENT GREAT!! VERY IMPRESSED! WOULD ADVISE FOR ANYONE TO USE.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8242