TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Stressed out unicorn from
Fast, easy, accurate
It's always super easy to get things done with turbo tax!
Date published: 2023-01-25
Rated 3 out of 5 by
Mirrra15 from
Turbo tax thanks
ive used turbo tax for years and years . Very simple but just like the rest of america you are taxed on everything .
Date published: 2023-01-25
Rated 5 out of 5 by
Linda Owl from
Excellent first-time using Turbo Tax
This was my first-time using Turbo Tax, and it was so impressed how easy it was. Once I was done with my Federal return, I did have a few questions, I used theitr chat and they sent me a message immediately writing that a Turbo representative would call me back in I 13 minutes, and guess what, I did receive a call back in 13 minutes and my questions were answered. She even offered to review my taxed and she was just so professional and friendly walking and reviewing everything before e-filing! Thank you TurboTax!
Date published: 2023-01-25
Rated 4 out of 5 by
annamorgan from
It was simple
That person that I had made my process so easy and understandable. Highly recommend going through the process with someone over the phone.
Date published: 2023-01-25
Rated 5 out of 5 by
Sapphireb621 from
Great
While I did not like how long it takes to move thru the processes, I appreciate that ?Turbo Tax makes sure to clearly go prompt you for all possible savings , writeoffs, credits, etc... The process is clear and easy to understand. Thanks Turbo Tax!
Date published: 2023-01-25
Rated 3 out of 5 by
thornbush from
turbotax was more difficult than last year .
I am paying for a live expert and can't keep em on long enough to gather info I need.and I end up paying 3 times the amount I should have.
Date published: 2023-01-25
Rated 5 out of 5 by
MamaHef from
Easy Peasy
Simple as always. Will continue to use TurboTax Online Free Edition in the future.
Date published: 2023-01-25
Rated 5 out of 5 by
tiiiii from
a life saver
i tried to use something different this year, and boy was that a mess! thankfully this it was easy with turbo tax, as usual, i never go wrong using you guys!
Date published: 2023-01-25
Rated 3 out of 5 by
Upset gma62 from
Turbo Tax costs more than expected
I was expecting $78 and saw $117 total fee why was that?
Date published: 2023-01-25
Rated 5 out of 5 by
Dee7Dee from
TURBO TAX GOOD TO USE EVERY YEAR
IT WAS EASY TO USE, EASY READ, QUICK RESPONSE, INEXPENSIVE TO FILE
All TurboTax® Offerings Reviews - Page 825
Date published: 2023-01-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Stressed out unicorn from
Fast, easy, accurate
It's always super easy to get things done with turbo tax!
Date published: 2023-01-25
Rated 3 out of 5 by
Mirrra15 from
Turbo tax thanks
ive used turbo tax for years and years . Very simple but just like the rest of america you are taxed on everything .
Date published: 2023-01-25
Rated 5 out of 5 by
Linda Owl from
Excellent first-time using Turbo Tax
This was my first-time using Turbo Tax, and it was so impressed how easy it was. Once I was done with my Federal return, I did have a few questions, I used theitr chat and they sent me a message immediately writing that a Turbo representative would call me back in I 13 minutes, and guess what, I did receive a call back in 13 minutes and my questions were answered. She even offered to review my taxed and she was just so professional and friendly walking and reviewing everything before e-filing! Thank you TurboTax!
Date published: 2023-01-25
Rated 4 out of 5 by
annamorgan from
It was simple
That person that I had made my process so easy and understandable. Highly recommend going through the process with someone over the phone.
Date published: 2023-01-25
Rated 5 out of 5 by
Sapphireb621 from
Great
While I did not like how long it takes to move thru the processes, I appreciate that ?Turbo Tax makes sure to clearly go prompt you for all possible savings , writeoffs, credits, etc... The process is clear and easy to understand. Thanks Turbo Tax!
Date published: 2023-01-25
Rated 3 out of 5 by
thornbush from
turbotax was more difficult than last year .
I am paying for a live expert and can't keep em on long enough to gather info I need.and I end up paying 3 times the amount I should have.
Date published: 2023-01-25
Rated 5 out of 5 by
MamaHef from
Easy Peasy
Simple as always. Will continue to use TurboTax Online Free Edition in the future.
Date published: 2023-01-25
Rated 5 out of 5 by
tiiiii from
a life saver
i tried to use something different this year, and boy was that a mess! thankfully this it was easy with turbo tax, as usual, i never go wrong using you guys!
Date published: 2023-01-25
Rated 3 out of 5 by
Upset gma62 from
Turbo Tax costs more than expected
I was expecting $78 and saw $117 total fee why was that?
Date published: 2023-01-25
Rated 5 out of 5 by
Dee7Dee from
TURBO TAX GOOD TO USE EVERY YEAR
IT WAS EASY TO USE, EASY READ, QUICK RESPONSE, INEXPENSIVE TO FILE
All TurboTax® Offerings Reviews - Page 825
Date published: 2023-01-25