TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Gmainer from
Susan is great
Susan was very professional and very pleasant to talk with and very helpful.
Date published: 2023-03-01
Rated 5 out of 5 by
Special_k1994 from
Turbo tax was great
Vercia was very helpful and professional at what she dose she helped with everything
Date published: 2023-03-01
Rated 5 out of 5 by
AORJR from
Turbo Tax was easy to understand
Turbo Tax made filling my taxes easy Was a pleasure working this application
Date published: 2023-03-01
Rated 5 out of 5 by
RGG47 from
Tubo Tax gets the job done
Easy to use guidance at your fingertips at every stage each year I feel it gets easier to use each year
Date published: 2023-03-01
Rated 2 out of 5 by
Annoyed customer2 from
Turbo used to be the best
This year was the second year I had to file as an independent contractor and while TurboTax used to be east and hassle free I was not pleased this year. It kept sending me in a loop to fill out sections that were already complete until I agree to upgrade my services to the most expensive service. I do not appreciate that and I can’t afford that. I’m a single parent and I work hard to make my money. Which is why I file my own taxes. I don’t like being forced to upgrade to the most expensive service when I don’t need it. I didn’t even speak to someone because I didn’t need to. Once I FINALLY got to the end to file I was able to only downgrade one level and still had to pay for the middle tear. So my total showed up and I was ok with it until the final checkout. It added an additional $44 on top and there was no way to get rid of it. Do better TurboTax don’t be like cooperate greedy America and take more money from millions of people because you think you can.
Date published: 2023-03-01
Rated 5 out of 5 by
Tpak77 from
Turbo Tax is Easy
Easy to answer questions and provide numbers for my tax forms.
Date published: 2023-03-01
Rated 5 out of 5 by
alexkb93 from
Best help
This was my first time filing taxes on my own. Carol was so helpful and answered all my questions. When a problem happened, she would take the time to review what I had put and helped me make the right changes.
Date published: 2023-03-01
Rated 5 out of 5 by
poppies23 from
Super easy to use!
I completely used the computer and got help that way without having to get frustrated with anyone. I am happy I decided to use Turbotax this year.
Date published: 2023-03-01
Rated 5 out of 5 by
DamianRayCouthren from
Isabella She was amazing!
Isabella was amazing she needs a raise! 😁 She helped me out so much thank you
Date published: 2023-03-01
Rated 3 out of 5 by
Michael0956 from
No discounts applied
Most financial institutions upload a consolidated tax form, but during review, it appears as singular forms and box numbers that do not reflect the consolidated. Very difficult to review. Advertised 30% off for early March submittal, but no such discount was applied and couldn't find how to enter it.
All TurboTax® Offerings Reviews - Page 8235
Date published: 2023-03-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Gmainer from
Susan is great
Susan was very professional and very pleasant to talk with and very helpful.
Date published: 2023-03-01
Rated 5 out of 5 by
Special_k1994 from
Turbo tax was great
Vercia was very helpful and professional at what she dose she helped with everything
Date published: 2023-03-01
Rated 5 out of 5 by
AORJR from
Turbo Tax was easy to understand
Turbo Tax made filling my taxes easy Was a pleasure working this application
Date published: 2023-03-01
Rated 5 out of 5 by
RGG47 from
Tubo Tax gets the job done
Easy to use guidance at your fingertips at every stage each year I feel it gets easier to use each year
Date published: 2023-03-01
Rated 2 out of 5 by
Annoyed customer2 from
Turbo used to be the best
This year was the second year I had to file as an independent contractor and while TurboTax used to be east and hassle free I was not pleased this year. It kept sending me in a loop to fill out sections that were already complete until I agree to upgrade my services to the most expensive service. I do not appreciate that and I can’t afford that. I’m a single parent and I work hard to make my money. Which is why I file my own taxes. I don’t like being forced to upgrade to the most expensive service when I don’t need it. I didn’t even speak to someone because I didn’t need to. Once I FINALLY got to the end to file I was able to only downgrade one level and still had to pay for the middle tear. So my total showed up and I was ok with it until the final checkout. It added an additional $44 on top and there was no way to get rid of it. Do better TurboTax don’t be like cooperate greedy America and take more money from millions of people because you think you can.
Date published: 2023-03-01
Rated 5 out of 5 by
Tpak77 from
Turbo Tax is Easy
Easy to answer questions and provide numbers for my tax forms.
Date published: 2023-03-01
Rated 5 out of 5 by
alexkb93 from
Best help
This was my first time filing taxes on my own. Carol was so helpful and answered all my questions. When a problem happened, she would take the time to review what I had put and helped me make the right changes.
Date published: 2023-03-01
Rated 5 out of 5 by
poppies23 from
Super easy to use!
I completely used the computer and got help that way without having to get frustrated with anyone. I am happy I decided to use Turbotax this year.
Date published: 2023-03-01
Rated 5 out of 5 by
DamianRayCouthren from
Isabella She was amazing!
Isabella was amazing she needs a raise! 😁 She helped me out so much thank you
Date published: 2023-03-01
Rated 3 out of 5 by
Michael0956 from
No discounts applied
Most financial institutions upload a consolidated tax form, but during review, it appears as singular forms and box numbers that do not reflect the consolidated. Very difficult to review. Advertised 30% off for early March submittal, but no such discount was applied and couldn't find how to enter it.
All TurboTax® Offerings Reviews - Page 8235
Date published: 2023-03-01