TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Susan is great Susan was very professional and very pleasant to talk with and very helpful.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo tax was great Vercia was very helpful and professional at what she dose she helped with everything
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax was easy to understand Turbo Tax made filling my taxes easy Was a pleasure working this application
Date published: 2023-03-01
Rated 5 out of 5 by from Tubo Tax gets the job done Easy to use guidance at your fingertips at every stage each year I feel it gets easier to use each year
Date published: 2023-03-01
Rated 2 out of 5 by from Turbo used to be the best This year was the second year I had to file as an independent contractor and while TurboTax used to be east and hassle free I was not pleased this year. It kept sending me in a loop to fill out sections that were already complete until I agree to upgrade my services to the most expensive service. I do not appreciate that and I can’t afford that. I’m a single parent and I work hard to make my money. Which is why I file my own taxes. I don’t like being forced to upgrade to the most expensive service when I don’t need it. I didn’t even speak to someone because I didn’t need to. Once I FINALLY got to the end to file I was able to only downgrade one level and still had to pay for the middle tear. So my total showed up and I was ok with it until the final checkout. It added an additional $44 on top and there was no way to get rid of it. Do better TurboTax don’t be like cooperate greedy America and take more money from millions of people because you think you can.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is Easy Easy to answer questions and provide numbers for my tax forms.
Date published: 2023-03-01
Rated 5 out of 5 by from Best help This was my first time filing taxes on my own. Carol was so helpful and answered all my questions. When a problem happened, she would take the time to review what I had put and helped me make the right changes.
Date published: 2023-03-01
Rated 5 out of 5 by from Super easy to use! I completely used the computer and got help that way without having to get frustrated with anyone. I am happy I decided to use Turbotax this year.
Date published: 2023-03-01
Rated 5 out of 5 by from Isabella She was amazing! Isabella was amazing she needs a raise! 😁 She helped me out so much thank you
Date published: 2023-03-01
Rated 3 out of 5 by from No discounts applied Most financial institutions upload a consolidated tax form, but during review, it appears as singular forms and box numbers that do not reflect the consolidated. Very difficult to review. Advertised 30% off for early March submittal, but no such discount was applied and couldn't find how to enter it.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8235
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Susan is great Susan was very professional and very pleasant to talk with and very helpful.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo tax was great Vercia was very helpful and professional at what she dose she helped with everything
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax was easy to understand Turbo Tax made filling my taxes easy Was a pleasure working this application
Date published: 2023-03-01
Rated 5 out of 5 by from Tubo Tax gets the job done Easy to use guidance at your fingertips at every stage each year I feel it gets easier to use each year
Date published: 2023-03-01
Rated 2 out of 5 by from Turbo used to be the best This year was the second year I had to file as an independent contractor and while TurboTax used to be east and hassle free I was not pleased this year. It kept sending me in a loop to fill out sections that were already complete until I agree to upgrade my services to the most expensive service. I do not appreciate that and I can’t afford that. I’m a single parent and I work hard to make my money. Which is why I file my own taxes. I don’t like being forced to upgrade to the most expensive service when I don’t need it. I didn’t even speak to someone because I didn’t need to. Once I FINALLY got to the end to file I was able to only downgrade one level and still had to pay for the middle tear. So my total showed up and I was ok with it until the final checkout. It added an additional $44 on top and there was no way to get rid of it. Do better TurboTax don’t be like cooperate greedy America and take more money from millions of people because you think you can.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is Easy Easy to answer questions and provide numbers for my tax forms.
Date published: 2023-03-01
Rated 5 out of 5 by from Best help This was my first time filing taxes on my own. Carol was so helpful and answered all my questions. When a problem happened, she would take the time to review what I had put and helped me make the right changes.
Date published: 2023-03-01
Rated 5 out of 5 by from Super easy to use! I completely used the computer and got help that way without having to get frustrated with anyone. I am happy I decided to use Turbotax this year.
Date published: 2023-03-01
Rated 5 out of 5 by from Isabella She was amazing! Isabella was amazing she needs a raise! 😁 She helped me out so much thank you
Date published: 2023-03-01
Rated 3 out of 5 by from No discounts applied Most financial institutions upload a consolidated tax form, but during review, it appears as singular forms and box numbers that do not reflect the consolidated. Very difficult to review. Advertised 30% off for early March submittal, but no such discount was applied and couldn't find how to enter it.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8235