TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from turbo tax wasn't that helpful for the price Because Im not an expert my taxes were rejected 5times. I asked question and because it was areal person I got answers that were not helpful. I scheduled an appointment with a tax advisor and no-one called.
Date published: 2021-03-03
Rated 5 out of 5 by from So simple! Turbo tax was easy to use and got me back my maximum refund!
Date published: 2021-03-03
Rated 4 out of 5 by from Great product but expensive for low income Definitely helped a lot. Would've rated 5 stars if they didn't charge me so much
Date published: 2021-03-03
Rated 4 out of 5 by from TurboTax needs updating The final Review section is quite confusing for the 1099-B anyway. Especially when it just says 'Check This Entry' then has multiple entries in the window and no explicit directions
Date published: 2021-03-03
Rated 5 out of 5 by from SO EASY! Could not have been easier. Covers everything and makes YOU double check your entries. Greatness.
Date published: 2021-03-03
Rated 5 out of 5 by from Been using Turbotax for years! I have used Turbotax to file my federal taxes for many years. I love the fact that I can start my return and go back to it as the forms arrive in the mail. The best part is having all of the prior year's information saved in the system so I don't have to re-enter it each year. I also like the fact that if there is something in the prior year that was entered, but not entered for the current year, I receive a reminder. The instructions and explanations are clear and concise.
Date published: 2021-03-03
Rated 4 out of 5 by from Nobody gets 5 stars unless it's free too. I worked with Dyan and she was exceptional. I have used turbo tax for the last few years. Normally doing it myself. This year I took advantage of having TT do my taxes. I feel alot better about the return and it is always nice to get them off your plate. For the money and peace of mind you can't beat it.
Date published: 2021-03-03
Rated 3 out of 5 by from Not so sure I'll be using Turbo Tax next year I may have to do a little more research, but I feel like the fees jumped SUBSTANCIALLY from last year. A $40 fee for taking the cost out of my refund?? REALLY??
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome I loved everything about this experience! The answers to the question you have are easily found on the website or by clicking the icon. I didn’t have to engage with a representative but if I need to it was always an option !
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax rating It was great. It was easy to follow. I would use it again.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8231
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from turbo tax wasn't that helpful for the price Because Im not an expert my taxes were rejected 5times. I asked question and because it was areal person I got answers that were not helpful. I scheduled an appointment with a tax advisor and no-one called.
Date published: 2021-03-03
Rated 5 out of 5 by from So simple! Turbo tax was easy to use and got me back my maximum refund!
Date published: 2021-03-03
Rated 4 out of 5 by from Great product but expensive for low income Definitely helped a lot. Would've rated 5 stars if they didn't charge me so much
Date published: 2021-03-03
Rated 4 out of 5 by from TurboTax needs updating The final Review section is quite confusing for the 1099-B anyway. Especially when it just says 'Check This Entry' then has multiple entries in the window and no explicit directions
Date published: 2021-03-03
Rated 5 out of 5 by from SO EASY! Could not have been easier. Covers everything and makes YOU double check your entries. Greatness.
Date published: 2021-03-03
Rated 5 out of 5 by from Been using Turbotax for years! I have used Turbotax to file my federal taxes for many years. I love the fact that I can start my return and go back to it as the forms arrive in the mail. The best part is having all of the prior year's information saved in the system so I don't have to re-enter it each year. I also like the fact that if there is something in the prior year that was entered, but not entered for the current year, I receive a reminder. The instructions and explanations are clear and concise.
Date published: 2021-03-03
Rated 4 out of 5 by from Nobody gets 5 stars unless it's free too. I worked with Dyan and she was exceptional. I have used turbo tax for the last few years. Normally doing it myself. This year I took advantage of having TT do my taxes. I feel alot better about the return and it is always nice to get them off your plate. For the money and peace of mind you can't beat it.
Date published: 2021-03-03
Rated 3 out of 5 by from Not so sure I'll be using Turbo Tax next year I may have to do a little more research, but I feel like the fees jumped SUBSTANCIALLY from last year. A $40 fee for taking the cost out of my refund?? REALLY??
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome I loved everything about this experience! The answers to the question you have are easily found on the website or by clicking the icon. I didn’t have to engage with a representative but if I need to it was always an option !
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax rating It was great. It was easy to follow. I would use it again.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8231