TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is easy but expensive I love filing with Turbo Tax because the system is EASY to use but the fees associated are outrageous being I do 90% of the data entry.
Date published: 2021-03-03
Rated 3 out of 5 by from Really easy, until you need to change something The ability to bring info in from your bank directly is super easy! But if you have something that puts you in the category of upgrading, it auto upgrades you and doesn't allow you to make any changes. This forces you to either pay for the deluxe version (somehow didn't even give me an option to choose the middle priced one) or start completely over. Luckily I was able to chat with a representative quickly and get this information, but it's ridiculous that you aren't able to get out of the paid option once you're in (I didn't even click the deluxe version, it automatically switched to this).
Date published: 2021-03-03
Rated 5 out of 5 by from The best service I’ve ever had My expert was so quick and timely on everything. He went over every question and changes I needed done as we went along. Updated all my information as soon as they needed it. Made me feel more comfortable with someone doing my taxes efficiently.
Date published: 2021-03-03
Rated 5 out of 5 by from Amazing First time using TurboTax and I must say it is far more simple doing my taxes then I imagined it would be. I’m happy with how simple it is to use and get it done
Date published: 2021-03-03
Rated 5 out of 5 by from Very Easy to use I have been using Turbo Tax for sometime and has never let me down yet. Very easy to use and navigate through the process.
Date published: 2021-03-03
Rated 5 out of 5 by from Very affordable I would say it’s very affordable and I feel like I understand my taxes a lot better I pretty much put everything in on my own I just had a couple of questions but those questions turned out to be very important I would recommend it to anyone
Date published: 2021-03-03
Rated 5 out of 5 by from good Easy. Friendly experience User friendly. Helped gain knowledges
Date published: 2021-03-03
Rated 5 out of 5 by from Using for years always informational and helpful Its awesome gives you information on things you have questions about.
Date published: 2021-03-03
Rated 5 out of 5 by from A+++ Great product would highly recommend for self preparers.
Date published: 2021-03-03
Rated 3 out of 5 by from Not as good as last year. For some reason Turbo Tax was treating my wife's retirement annuity as income. It did not do this last year. Emailing with two Turbo Tax Experts did not help. I deleted the return and completed with the same entries and it corrected itself. I had scheduled a telephone conversation with an expert but could not find a way to cancel it. Also, turbo tax is way overprice and I will not use them next year.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8225
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is easy but expensive I love filing with Turbo Tax because the system is EASY to use but the fees associated are outrageous being I do 90% of the data entry.
Date published: 2021-03-03
Rated 3 out of 5 by from Really easy, until you need to change something The ability to bring info in from your bank directly is super easy! But if you have something that puts you in the category of upgrading, it auto upgrades you and doesn't allow you to make any changes. This forces you to either pay for the deluxe version (somehow didn't even give me an option to choose the middle priced one) or start completely over. Luckily I was able to chat with a representative quickly and get this information, but it's ridiculous that you aren't able to get out of the paid option once you're in (I didn't even click the deluxe version, it automatically switched to this).
Date published: 2021-03-03
Rated 5 out of 5 by from The best service I’ve ever had My expert was so quick and timely on everything. He went over every question and changes I needed done as we went along. Updated all my information as soon as they needed it. Made me feel more comfortable with someone doing my taxes efficiently.
Date published: 2021-03-03
Rated 5 out of 5 by from Amazing First time using TurboTax and I must say it is far more simple doing my taxes then I imagined it would be. I’m happy with how simple it is to use and get it done
Date published: 2021-03-03
Rated 5 out of 5 by from Very Easy to use I have been using Turbo Tax for sometime and has never let me down yet. Very easy to use and navigate through the process.
Date published: 2021-03-03
Rated 5 out of 5 by from Very affordable I would say it’s very affordable and I feel like I understand my taxes a lot better I pretty much put everything in on my own I just had a couple of questions but those questions turned out to be very important I would recommend it to anyone
Date published: 2021-03-03
Rated 5 out of 5 by from good Easy. Friendly experience User friendly. Helped gain knowledges
Date published: 2021-03-03
Rated 5 out of 5 by from Using for years always informational and helpful Its awesome gives you information on things you have questions about.
Date published: 2021-03-03
Rated 5 out of 5 by from A+++ Great product would highly recommend for self preparers.
Date published: 2021-03-03
Rated 3 out of 5 by from Not as good as last year. For some reason Turbo Tax was treating my wife's retirement annuity as income. It did not do this last year. Emailing with two Turbo Tax Experts did not help. I deleted the return and completed with the same entries and it corrected itself. I had scheduled a telephone conversation with an expert but could not find a way to cancel it. Also, turbo tax is way overprice and I will not use them next year.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8225