TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Turbo tax didn’t live up to the agreement I paid for max benefits last year. I was audited last year and TurboTax didn’t help me at all. I really deserve a free of charge service this year.
Date published: 2021-03-04
Rated 1 out of 5 by from 2020 - awful for self employed I paid almost $200 (more than a quarter of my return) to fill out my taxes myself and download the completed forms since they cannot e-file one of the new self-employed documents this year. My boyfriend paid the same to have his much more complex taxes completely prepared for him by another company last year. He did not fill out anything and only handed over documents. I've been happy using Turbo Tax in the past, but having to pay so much for so little help this year really sucked. If you can't e-file, you should 1) be told that's the case before filling out all of your information and 2) be given a big discount because it is not nearly as much of a convenient/time-saving service. Website also said PayPal users get $20 off. Not true.
Date published: 2021-03-04
Rated 4 out of 5 by from TurboTax is easy to use I used the $30 edition and it was easy to navigate and only took a little over an hour to complete.
Date published: 2021-03-04
Rated 5 out of 5 by from Easy to use Simple, clear and easy process. Thank you TurboTas
Date published: 2021-03-04
Rated 5 out of 5 by from So Easy! In the past I struggled to do my taxes and usually got something wrong. I would be very stressed out. A coworker told me how easy this is so I thought I'd give it a try. Much less stress this way.
Date published: 2021-03-04
Rated 5 out of 5 by from turbo tax is great. and thanks. not too bad. consistent. carry over info is nice. excellent.
Date published: 2021-03-04
Rated 5 out of 5 by from This application is faster and less costly Fabulous product, very professional and user friendly.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is easy Easy, done it for years and cheap whereas i betrayed you and filed with another place and regret.
Date published: 2021-03-04
Rated 1 out of 5 by from Bad experience Bad experience I try to change just one number they I added by accident n keep send it just to be rejected because the sistema do not change the number.this socks n is frustrating
Date published: 2021-03-04
Rated 5 out of 5 by from Turbotax Awesome! The experts went through my taxes with no trouble at all.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8221
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo tax didn’t live up to the agreement I paid for max benefits last year. I was audited last year and TurboTax didn’t help me at all. I really deserve a free of charge service this year.
Date published: 2021-03-04
Rated 1 out of 5 by from 2020 - awful for self employed I paid almost $200 (more than a quarter of my return) to fill out my taxes myself and download the completed forms since they cannot e-file one of the new self-employed documents this year. My boyfriend paid the same to have his much more complex taxes completely prepared for him by another company last year. He did not fill out anything and only handed over documents. I've been happy using Turbo Tax in the past, but having to pay so much for so little help this year really sucked. If you can't e-file, you should 1) be told that's the case before filling out all of your information and 2) be given a big discount because it is not nearly as much of a convenient/time-saving service. Website also said PayPal users get $20 off. Not true.
Date published: 2021-03-04
Rated 4 out of 5 by from TurboTax is easy to use I used the $30 edition and it was easy to navigate and only took a little over an hour to complete.
Date published: 2021-03-04
Rated 5 out of 5 by from Easy to use Simple, clear and easy process. Thank you TurboTas
Date published: 2021-03-04
Rated 5 out of 5 by from So Easy! In the past I struggled to do my taxes and usually got something wrong. I would be very stressed out. A coworker told me how easy this is so I thought I'd give it a try. Much less stress this way.
Date published: 2021-03-04
Rated 5 out of 5 by from turbo tax is great. and thanks. not too bad. consistent. carry over info is nice. excellent.
Date published: 2021-03-04
Rated 5 out of 5 by from This application is faster and less costly Fabulous product, very professional and user friendly.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is easy Easy, done it for years and cheap whereas i betrayed you and filed with another place and regret.
Date published: 2021-03-04
Rated 1 out of 5 by from Bad experience Bad experience I try to change just one number they I added by accident n keep send it just to be rejected because the sistema do not change the number.this socks n is frustrating
Date published: 2021-03-04
Rated 5 out of 5 by from Turbotax Awesome! The experts went through my taxes with no trouble at all.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8221