TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Walks me through everything... at my pace! I've been using Turbo Tax for years, and they've never let me down.
Date published: 2021-05-17
Rated 5 out of 5 by from Always simple and easy Use Turbotax every year. It is always simple and easy.
Date published: 2021-05-17
Rated 5 out of 5 by from Time consuming, but really an awesome product Took longer than I expected, but it probably really necessary since it is your taxes we are talking about.
Date published: 2021-05-17
Rated 5 out of 5 by from Working Great for 7 Years!!! Always easy to use and advice available on demand. App works well. TY Turbo Tax for always getting me the max refund and the best price
Date published: 2021-05-17
Rated 5 out of 5 by from Thank you for making this easy First time filing taxes on my own and I appreciate the simplicity and assistance along the way
Date published: 2021-05-17
Rated 2 out of 5 by from It could use some improvement It isn't terribly bad to navigate through, but it could be better. I had a hard time getting back to 'Forms' to update information. It seems like it has changed.
Date published: 2021-05-17
Rated 2 out of 5 by from TurboTax Limitations I find TurboTax to be unnecessarily repetitive and tedious. To get to a hypothetical part C, you have to run through all of parts A and B again to get there. Or if you take a break and restart, you have to run through a bunch of things you already filled out. Constantly this happens. Also if there are any issues submitting your return (like I had last year and this year - no fault of TurboTax), you are not dealing with a human being who can help you get through. You're given clues, but you're mainly on your own.
Date published: 2021-05-17
Rated 3 out of 5 by from Awesome as long as you agree to add ons I really don’t appreciate how difficult it is to finalize if one doesn’t agree to add ons. I’ve already paid you!
Date published: 2021-05-17
Rated 5 out of 5 by from Great Software! Made doing my Taxes easy - stepped me through al the questions and checked errors for me at the end.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is Simple and Easy! The system walks you thru the process step by step. It is self explanatory.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 823
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Walks me through everything... at my pace! I've been using Turbo Tax for years, and they've never let me down.
Date published: 2021-05-17
Rated 5 out of 5 by from Always simple and easy Use Turbotax every year. It is always simple and easy.
Date published: 2021-05-17
Rated 5 out of 5 by from Time consuming, but really an awesome product Took longer than I expected, but it probably really necessary since it is your taxes we are talking about.
Date published: 2021-05-17
Rated 5 out of 5 by from Working Great for 7 Years!!! Always easy to use and advice available on demand. App works well. TY Turbo Tax for always getting me the max refund and the best price
Date published: 2021-05-17
Rated 5 out of 5 by from Thank you for making this easy First time filing taxes on my own and I appreciate the simplicity and assistance along the way
Date published: 2021-05-17
Rated 2 out of 5 by from It could use some improvement It isn't terribly bad to navigate through, but it could be better. I had a hard time getting back to 'Forms' to update information. It seems like it has changed.
Date published: 2021-05-17
Rated 2 out of 5 by from TurboTax Limitations I find TurboTax to be unnecessarily repetitive and tedious. To get to a hypothetical part C, you have to run through all of parts A and B again to get there. Or if you take a break and restart, you have to run through a bunch of things you already filled out. Constantly this happens. Also if there are any issues submitting your return (like I had last year and this year - no fault of TurboTax), you are not dealing with a human being who can help you get through. You're given clues, but you're mainly on your own.
Date published: 2021-05-17
Rated 3 out of 5 by from Awesome as long as you agree to add ons I really don’t appreciate how difficult it is to finalize if one doesn’t agree to add ons. I’ve already paid you!
Date published: 2021-05-17
Rated 5 out of 5 by from Great Software! Made doing my Taxes easy - stepped me through al the questions and checked errors for me at the end.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is Simple and Easy! The system walks you thru the process step by step. It is self explanatory.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 823