TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Turbo Tax VUser Friendlyery The step by step process is very easy to follow and understand. By using the Delux Plus I was able to consult with an expert during the process.
Date published: 2023-03-01
Rated 5 out of 5 by from My Tax Haven! A few years back I decided to take on the challenge of preparing my own returns. For the first few years I wrestled with a couple of low-cost, no-frills online options that worked well enough, but none quite offered the support a novice like me needed. I'd always heard of TurboTax, but for some reason I steered away from it. That is, until the online option I was using started to fail me. When I transferred my prior year returns to TurboTax is when I started to see what all the fuss was about. Everything seemed to flow naturally into buckets I could understand. I was able to find savings where I never thought to look, and my refunds have never been simpler, more complete, or more stress free. I'm glad I made the switch
Date published: 2023-03-01
Rated 1 out of 5 by from Ridiculous Fees Seems excessive to be charged 69$ for a simple tax return. Apparently only having a W2 doesn't auto qualify for the free version. So there's 69 for the federal, plus another 59$ to file state. Oh don't forget the ridiculous fee of 39$ just to use your return to pay the fees... Getting charged this much for a simple return. Won't be returning after 4 years of this program.
Date published: 2023-03-01
Rated 1 out of 5 by from Group 3 You guys are a terrible company you claim it's free then FORCE me into using deluxe. and then losing almost half my return. Seriously? Low income diabetic and still trying to survive and this is what happens last year it was great but this year you take money out of a 400 tax return?
Date published: 2023-03-01
Rated 5 out of 5 by from EASY TO USE! Immediate access to live help via chat or a phone call for any and all questions and concerns. Cheaper than my CPA and that includes Identity Theft Monitoring and assistance as well as Audit assistance if it happens. I like being able to input my own information so I know exactly where the info came from and I know I have the receipts to prove it! I recommend TURBOTAX to everyone!
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is great! I have used Turbo Tax for several years. Have tried some of the others but Turbo Tax has always been the easier and most relient tax product to use. It walks you through everything so that you can get the most of your return.
Date published: 2023-03-01
Rated 5 out of 5 by from Very helpful Concerned on why such a small amount back but site was very helpful
Date published: 2023-03-01
Rated 5 out of 5 by from I like Turbo Tax Quick, easy and efficent. Only took about 30 minutes to complete.
Date published: 2023-03-01
Rated 5 out of 5 by from Easy to use Turbotax is super easy to use. I didn’t need no assistance in my tax filing.
Date published: 2023-03-01
Rated 5 out of 5 by from Live help was outstanding. First time doing my return with Turbotax. Mine is not a simple return, but Turbo tax was easy and very instructive. It got me to think about things for the future to even get more deductions.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8219
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax VUser Friendlyery The step by step process is very easy to follow and understand. By using the Delux Plus I was able to consult with an expert during the process.
Date published: 2023-03-01
Rated 5 out of 5 by from My Tax Haven! A few years back I decided to take on the challenge of preparing my own returns. For the first few years I wrestled with a couple of low-cost, no-frills online options that worked well enough, but none quite offered the support a novice like me needed. I'd always heard of TurboTax, but for some reason I steered away from it. That is, until the online option I was using started to fail me. When I transferred my prior year returns to TurboTax is when I started to see what all the fuss was about. Everything seemed to flow naturally into buckets I could understand. I was able to find savings where I never thought to look, and my refunds have never been simpler, more complete, or more stress free. I'm glad I made the switch
Date published: 2023-03-01
Rated 1 out of 5 by from Ridiculous Fees Seems excessive to be charged 69$ for a simple tax return. Apparently only having a W2 doesn't auto qualify for the free version. So there's 69 for the federal, plus another 59$ to file state. Oh don't forget the ridiculous fee of 39$ just to use your return to pay the fees... Getting charged this much for a simple return. Won't be returning after 4 years of this program.
Date published: 2023-03-01
Rated 1 out of 5 by from Group 3 You guys are a terrible company you claim it's free then FORCE me into using deluxe. and then losing almost half my return. Seriously? Low income diabetic and still trying to survive and this is what happens last year it was great but this year you take money out of a 400 tax return?
Date published: 2023-03-01
Rated 5 out of 5 by from EASY TO USE! Immediate access to live help via chat or a phone call for any and all questions and concerns. Cheaper than my CPA and that includes Identity Theft Monitoring and assistance as well as Audit assistance if it happens. I like being able to input my own information so I know exactly where the info came from and I know I have the receipts to prove it! I recommend TURBOTAX to everyone!
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is great! I have used Turbo Tax for several years. Have tried some of the others but Turbo Tax has always been the easier and most relient tax product to use. It walks you through everything so that you can get the most of your return.
Date published: 2023-03-01
Rated 5 out of 5 by from Very helpful Concerned on why such a small amount back but site was very helpful
Date published: 2023-03-01
Rated 5 out of 5 by from I like Turbo Tax Quick, easy and efficent. Only took about 30 minutes to complete.
Date published: 2023-03-01
Rated 5 out of 5 by from Easy to use Turbotax is super easy to use. I didn’t need no assistance in my tax filing.
Date published: 2023-03-01
Rated 5 out of 5 by from Live help was outstanding. First time doing my return with Turbotax. Mine is not a simple return, but Turbo tax was easy and very instructive. It got me to think about things for the future to even get more deductions.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8219