TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from great easy step by step i imagined it to be way more differcult.
Date published: 2023-03-03
Rated 2 out of 5 by from My Use of Turbo Tax I am somewhat disappointed this year because of the cost. When I started my return, there was a discount (which amounted to a difference of $72). While I understand that the discount time period has an end date, there should be a way to LOCK in the discount if I start it within the special time frame. It wasn't because of procrastination on my part...rather, I was waiting on a document from an investment firm to make certain that I had reported everything. When I went back into TurboTax, the special price was gone. $70 may be "pocket change" to some, but it is a lot to me.
Date published: 2023-03-03
Rated 3 out of 5 by from It works! I've used Turbotax for years and it has served it's purpose. The actual person assistance is professional and cordial, but will probably read the same prompts you have access to, so no new information but very nice.
Date published: 2023-03-03
Rated 5 out of 5 by from Thank you Once I figured out how to file for free, it was great.
Date published: 2023-03-03
Rated 1 out of 5 by from tell me its free but it cost $239 when all is said I could have paid much less with HR Block. Turbo tax claimed my return would be free but they charged me $239
Date published: 2023-03-03
Rated 5 out of 5 by from They are amazing! I got fast and smooth help. She was so sweet and patient! I’m very grateful
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax is lit !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Turbo tax is lit !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is great! My husband and I have used Turbo Tax for the past several years. It has always been an excellent tool and resource of information but each year it seems to get more intuitive. 2022 tax year filing was so easy and efficient.
Date published: 2023-03-03
Rated 3 out of 5 by from TurboTax Business - Room for Improvement TurboTax Business is generally a good product, but if you're inexperienced at Business taxes (as we are), you should always "take the long way home" when navigating the software. Otherwise, you may miss necessary details. Also (and this is by far the biggest negative), when we tried to e-file for the State in which we do business (and e-filing is a requirement for this State), TurboTax could not handle the e-filing requirement, so we're going to file by mail and hope for the best. VERY frustrating.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is easy and there is help if needed.Took less than a hour.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 8219
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great easy step by step i imagined it to be way more differcult.
Date published: 2023-03-03
Rated 2 out of 5 by from My Use of Turbo Tax I am somewhat disappointed this year because of the cost. When I started my return, there was a discount (which amounted to a difference of $72). While I understand that the discount time period has an end date, there should be a way to LOCK in the discount if I start it within the special time frame. It wasn't because of procrastination on my part...rather, I was waiting on a document from an investment firm to make certain that I had reported everything. When I went back into TurboTax, the special price was gone. $70 may be "pocket change" to some, but it is a lot to me.
Date published: 2023-03-03
Rated 3 out of 5 by from It works! I've used Turbotax for years and it has served it's purpose. The actual person assistance is professional and cordial, but will probably read the same prompts you have access to, so no new information but very nice.
Date published: 2023-03-03
Rated 5 out of 5 by from Thank you Once I figured out how to file for free, it was great.
Date published: 2023-03-03
Rated 1 out of 5 by from tell me its free but it cost $239 when all is said I could have paid much less with HR Block. Turbo tax claimed my return would be free but they charged me $239
Date published: 2023-03-03
Rated 5 out of 5 by from They are amazing! I got fast and smooth help. She was so sweet and patient! I’m very grateful
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax is lit !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Turbo tax is lit !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is great! My husband and I have used Turbo Tax for the past several years. It has always been an excellent tool and resource of information but each year it seems to get more intuitive. 2022 tax year filing was so easy and efficient.
Date published: 2023-03-03
Rated 3 out of 5 by from TurboTax Business - Room for Improvement TurboTax Business is generally a good product, but if you're inexperienced at Business taxes (as we are), you should always "take the long way home" when navigating the software. Otherwise, you may miss necessary details. Also (and this is by far the biggest negative), when we tried to e-file for the State in which we do business (and e-filing is a requirement for this State), TurboTax could not handle the e-filing requirement, so we're going to file by mail and hope for the best. VERY frustrating.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is easy and there is help if needed.Took less than a hour.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 8219