TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Not Pleased! I made less than $20,000 last year but because $680 came from closing a 401k with a previous employer, Turbo Tax made me pay $60 Fed, $100 for both states I lived and $40 to efile = $200 to prepare my returns. THAT IS RIDICULOUS! I will not utilize their services again
Date published: 2021-03-03
Rated 5 out of 5 by from The software is a great assistance The software is a great assistance for the preparation, data entry, calculation of requirements and the distribution of the requirements to partners. The eFile services are very simple.
Date published: 2021-03-03
Rated 5 out of 5 by from Very easy anyone can do It was very easy for me to do the program asked me all the right questions necessary.
Date published: 2021-03-03
Rated 3 out of 5 by from Cost is extreme As a poor student with no deductions and receives a refund for all taxes, I still had to pay TurboTax $140 instead of free edition just because of a $700 long-term gain on 4 shares of stock sold. Seems extreme.
Date published: 2021-03-03
Rated 3 out of 5 by from WV state tax filing problems "add a state" is not a reasonabe way to return to a partialy completed tax form for the state. terrible design. Also, impossible to attach mjore than one pdf file, i wasted over an hour trying to attach two long term care receipts! i final;y had to re-scan the receipts and create a two page pdf so that i could upload my "one and only' pdf file. very poor design for software and no indication that there is a limit of only one pdf file. There are some real design flaws here, cause me a lot of frustration and excessive time trying to figure out how to finish my state return and submit it. not happy with this.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax Live Deluxe Live Deluxe, timely appointment. Professional. Appointment time was set and executed within 2 hours of my needed review
Date published: 2021-03-03
Rated 5 out of 5 by from Always Love I file every year with TurboTax and they NEVER disappoint at help. Fast. Easy Help! Love TurboTax!!!
Date published: 2021-03-03
Rated 5 out of 5 by from Filing is so easy with TurboTax I love how TurboTax simplifies everything in order for me to file my taxes each year with ease. I also appreciate the live help upgrade option to assist with my questions that arise while I am filling out information.
Date published: 2021-03-03
Rated 1 out of 5 by from Turbo Tax really screwed up this time My experience this time around sucked if my credit card had a problem it would have been nice if you let me know that there was a problem
Date published: 2021-03-03
Rated 5 out of 5 by from Great experience! I recommend TurboTax, it’s free, easy and quick. Step by step process and import your w-2 information for you.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8218
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Not Pleased! I made less than $20,000 last year but because $680 came from closing a 401k with a previous employer, Turbo Tax made me pay $60 Fed, $100 for both states I lived and $40 to efile = $200 to prepare my returns. THAT IS RIDICULOUS! I will not utilize their services again
Date published: 2021-03-03
Rated 5 out of 5 by from The software is a great assistance The software is a great assistance for the preparation, data entry, calculation of requirements and the distribution of the requirements to partners. The eFile services are very simple.
Date published: 2021-03-03
Rated 5 out of 5 by from Very easy anyone can do It was very easy for me to do the program asked me all the right questions necessary.
Date published: 2021-03-03
Rated 3 out of 5 by from Cost is extreme As a poor student with no deductions and receives a refund for all taxes, I still had to pay TurboTax $140 instead of free edition just because of a $700 long-term gain on 4 shares of stock sold. Seems extreme.
Date published: 2021-03-03
Rated 3 out of 5 by from WV state tax filing problems "add a state" is not a reasonabe way to return to a partialy completed tax form for the state. terrible design. Also, impossible to attach mjore than one pdf file, i wasted over an hour trying to attach two long term care receipts! i final;y had to re-scan the receipts and create a two page pdf so that i could upload my "one and only' pdf file. very poor design for software and no indication that there is a limit of only one pdf file. There are some real design flaws here, cause me a lot of frustration and excessive time trying to figure out how to finish my state return and submit it. not happy with this.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax Live Deluxe Live Deluxe, timely appointment. Professional. Appointment time was set and executed within 2 hours of my needed review
Date published: 2021-03-03
Rated 5 out of 5 by from Always Love I file every year with TurboTax and they NEVER disappoint at help. Fast. Easy Help! Love TurboTax!!!
Date published: 2021-03-03
Rated 5 out of 5 by from Filing is so easy with TurboTax I love how TurboTax simplifies everything in order for me to file my taxes each year with ease. I also appreciate the live help upgrade option to assist with my questions that arise while I am filling out information.
Date published: 2021-03-03
Rated 1 out of 5 by from Turbo Tax really screwed up this time My experience this time around sucked if my credit card had a problem it would have been nice if you let me know that there was a problem
Date published: 2021-03-03
Rated 5 out of 5 by from Great experience! I recommend TurboTax, it’s free, easy and quick. Step by step process and import your w-2 information for you.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8218