TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from TurboTax is very good. Turbotax is easy to maneuver through and the instructions help to lower any anxiety you may have in the process. Information is verified and confirmed and in the end filing whether e file or by mail is easy.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax helped me file my taxes on my own simple. easy to use for anyone, i am a young adult filing taxes on my own
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is awesome I had a great experience with Thomas, he was great, very fast and friendly!
Date published: 2022-04-02
Rated 5 out of 5 by from Thanks to my expert! 2021 taxes are over! The expert helped to ease my mind, especially with the more complicated parts of the reporting of my taxes.
Date published: 2022-04-02
Rated 1 out of 5 by from Better than nothing Maybe a bit improved over the decades but still bad to not allow estimates while working on online version and too hard to flip between guided steps and forms themselves
Date published: 2022-04-02
Rated 1 out of 5 by from hidden fees they have hidden fees so be careful. my husband and I heard it was a place to get our taxes done for free if we do them ourselves. So, at first it was free, then to get to get the expert advice, and all that mumbo jumbo it was $29. Then we said okay, not too bad, we'll pay with our refund. Then came the state taxes.... they charged us $59 for federal because we had 401k withdrawals, and $49 for state, so we figured okay, it's getting a little pricey but okay, we've already done the work. Then at the end, it was $39 to e-file! so we have $59 for the 401k withdrawals, $49 for the state, and now another $39 to e-file? dad blasted! that's $147! AND I had to do it myself! Next time I'm going to a tax professional or going to this other website that I've been using for years and never paid for federal OR state! It's ridiculous!
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is excellent! Ms. Laura is so amazing. She helped every step on the way. Even going beyond on her way to help. She is informative. I learned a lot from her. I am blessed to have her as my tax expert.
Date published: 2022-04-02
Rated 2 out of 5 by from Turbo Tax forces you to use its electronic filing Why is it so difficult to choose paper filing for the state tax??? I felt Turbotax is forcing me to use its electrornic filing method
Date published: 2022-04-02
Rated 5 out of 5 by from AMENDED 2021 MADE EASY JUST WANTED TO GIVE A SHOUT OUT TO ALL OF YOU AT TURBOTAX. HAD TO AMEND MY 2021 AND TURBOTAX DELUXE MADE THE PROCESS QUICK AND EASY.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax does what I need. Been using Turbo Tax since you developed it. That means I am more than satisfied with your Product. You can see by my age that I won't be using it many more years.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 8218
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is very good. Turbotax is easy to maneuver through and the instructions help to lower any anxiety you may have in the process. Information is verified and confirmed and in the end filing whether e file or by mail is easy.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax helped me file my taxes on my own simple. easy to use for anyone, i am a young adult filing taxes on my own
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is awesome I had a great experience with Thomas, he was great, very fast and friendly!
Date published: 2022-04-02
Rated 5 out of 5 by from Thanks to my expert! 2021 taxes are over! The expert helped to ease my mind, especially with the more complicated parts of the reporting of my taxes.
Date published: 2022-04-02
Rated 1 out of 5 by from Better than nothing Maybe a bit improved over the decades but still bad to not allow estimates while working on online version and too hard to flip between guided steps and forms themselves
Date published: 2022-04-02
Rated 1 out of 5 by from hidden fees they have hidden fees so be careful. my husband and I heard it was a place to get our taxes done for free if we do them ourselves. So, at first it was free, then to get to get the expert advice, and all that mumbo jumbo it was $29. Then we said okay, not too bad, we'll pay with our refund. Then came the state taxes.... they charged us $59 for federal because we had 401k withdrawals, and $49 for state, so we figured okay, it's getting a little pricey but okay, we've already done the work. Then at the end, it was $39 to e-file! so we have $59 for the 401k withdrawals, $49 for the state, and now another $39 to e-file? dad blasted! that's $147! AND I had to do it myself! Next time I'm going to a tax professional or going to this other website that I've been using for years and never paid for federal OR state! It's ridiculous!
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is excellent! Ms. Laura is so amazing. She helped every step on the way. Even going beyond on her way to help. She is informative. I learned a lot from her. I am blessed to have her as my tax expert.
Date published: 2022-04-02
Rated 2 out of 5 by from Turbo Tax forces you to use its electronic filing Why is it so difficult to choose paper filing for the state tax??? I felt Turbotax is forcing me to use its electrornic filing method
Date published: 2022-04-02
Rated 5 out of 5 by from AMENDED 2021 MADE EASY JUST WANTED TO GIVE A SHOUT OUT TO ALL OF YOU AT TURBOTAX. HAD TO AMEND MY 2021 AND TURBOTAX DELUXE MADE THE PROCESS QUICK AND EASY.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax does what I need. Been using Turbo Tax since you developed it. That means I am more than satisfied with your Product. You can see by my age that I won't be using it many more years.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 8218