TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is easy to use. Finding answers to my questions was very easy. It was also easy to chat with someone and speak to someone on the phone. Highly recommend!
Date published: 2021-03-03
Rated 4 out of 5 by from Easy and Convenient Did not need to utilize a Live Expert as the Standards Deduction was the best option. Overall it is an easy process. The fees are rather steep but expected (even if the commercials say "Free")
Date published: 2021-03-03
Rated 4 out of 5 by from Almost perfect Encountered an error in my forms that prevented e-filing. A clearer error message and instructions would have made resolution of the issue much easier. Worked with a live expert to solve the form issue and complete the filing
Date published: 2021-03-03
Rated 5 out of 5 by from Easy and fast Easy to understand, simple and quick, was able to set up direct deposit
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax Been using TT for years, awesome product. I like that the user interface stays consistent
Date published: 2021-03-03
Rated 1 out of 5 by from Not Pleased! I made less than $20,000 last year but because $680 came from closing a 401k with a previous employer, Turbo Tax made me pay $60 Fed, $100 for both states I lived and $40 to efile = $200 to prepare my returns. THAT IS RIDICULOUS! I will not utilize their services again
Date published: 2021-03-03
Rated 5 out of 5 by from The software is a great assistance The software is a great assistance for the preparation, data entry, calculation of requirements and the distribution of the requirements to partners. The eFile services are very simple.
Date published: 2021-03-03
Rated 5 out of 5 by from Very easy anyone can do It was very easy for me to do the program asked me all the right questions necessary.
Date published: 2021-03-03
Rated 3 out of 5 by from Cost is extreme As a poor student with no deductions and receives a refund for all taxes, I still had to pay TurboTax $140 instead of free edition just because of a $700 long-term gain on 4 shares of stock sold. Seems extreme.
Date published: 2021-03-03
Rated 3 out of 5 by from WV state tax filing problems "add a state" is not a reasonabe way to return to a partialy completed tax form for the state. terrible design. Also, impossible to attach mjore than one pdf file, i wasted over an hour trying to attach two long term care receipts! i final;y had to re-scan the receipts and create a two page pdf so that i could upload my "one and only' pdf file. very poor design for software and no indication that there is a limit of only one pdf file. There are some real design flaws here, cause me a lot of frustration and excessive time trying to figure out how to finish my state return and submit it. not happy with this.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8214
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is easy to use. Finding answers to my questions was very easy. It was also easy to chat with someone and speak to someone on the phone. Highly recommend!
Date published: 2021-03-03
Rated 4 out of 5 by from Easy and Convenient Did not need to utilize a Live Expert as the Standards Deduction was the best option. Overall it is an easy process. The fees are rather steep but expected (even if the commercials say "Free")
Date published: 2021-03-03
Rated 4 out of 5 by from Almost perfect Encountered an error in my forms that prevented e-filing. A clearer error message and instructions would have made resolution of the issue much easier. Worked with a live expert to solve the form issue and complete the filing
Date published: 2021-03-03
Rated 5 out of 5 by from Easy and fast Easy to understand, simple and quick, was able to set up direct deposit
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax Been using TT for years, awesome product. I like that the user interface stays consistent
Date published: 2021-03-03
Rated 1 out of 5 by from Not Pleased! I made less than $20,000 last year but because $680 came from closing a 401k with a previous employer, Turbo Tax made me pay $60 Fed, $100 for both states I lived and $40 to efile = $200 to prepare my returns. THAT IS RIDICULOUS! I will not utilize their services again
Date published: 2021-03-03
Rated 5 out of 5 by from The software is a great assistance The software is a great assistance for the preparation, data entry, calculation of requirements and the distribution of the requirements to partners. The eFile services are very simple.
Date published: 2021-03-03
Rated 5 out of 5 by from Very easy anyone can do It was very easy for me to do the program asked me all the right questions necessary.
Date published: 2021-03-03
Rated 3 out of 5 by from Cost is extreme As a poor student with no deductions and receives a refund for all taxes, I still had to pay TurboTax $140 instead of free edition just because of a $700 long-term gain on 4 shares of stock sold. Seems extreme.
Date published: 2021-03-03
Rated 3 out of 5 by from WV state tax filing problems "add a state" is not a reasonabe way to return to a partialy completed tax form for the state. terrible design. Also, impossible to attach mjore than one pdf file, i wasted over an hour trying to attach two long term care receipts! i final;y had to re-scan the receipts and create a two page pdf so that i could upload my "one and only' pdf file. very poor design for software and no indication that there is a limit of only one pdf file. There are some real design flaws here, cause me a lot of frustration and excessive time trying to figure out how to finish my state return and submit it. not happy with this.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8214