TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Filing Taxes Made Easy With Turbotax In prior years I purchased the Turbotax disk at Costco. This year I filed on line and found the process equally as easy. In fact, I enjoyed not having to download the program into my hard drive. Thanks for all of your help.
Date published: 2023-03-01
Rated 3 out of 5 by from great up until try to pay for filing state return could not contact a human. computer generated answers were useless went through sign in process several times to no avail. ended up having to mail state return.
Date published: 2023-03-01
Rated 5 out of 5 by from Anough successful tax filing This year I was filing new forms and I had plenty of questions. All were answered . I would estimate that it saved me about 3 days.
Date published: 2023-03-01
Rated 5 out of 5 by from TURBO TAX WAS AWESOME Gloria did a GREAT JOB. She was really patient and explained everything to me perfectly.
Date published: 2023-03-01
Rated 5 out of 5 by from Easy to Prepare Tax Returns as usual I continue to use Turbo Tax year after year. It works well for my particular needs.
Date published: 2023-03-01
Rated 5 out of 5 by from Usual excellent product - Thanks! Usual excellent product - Thanks. Sorry you had to deal with NYS and their multiplicity of forms.
Date published: 2023-03-01
Rated 1 out of 5 by from Extremely displeased this year I don't remember selecting the Live Premier version... and I didn't use this feature to file my taxes. Yet when I got to the payment screen that is apparently what I paid for. I was even asked at several points while doing my taxes if I wanted to upgrade and I always declined. My taxes are straightforward and easy. I don't need all that additional assistance yet I somehow ended up paying $200 to file my taxes. Highly displeased.
Date published: 2023-03-01
Rated 5 out of 5 by from Really Nice for First Timers! As a first time tax filer, this was so smooth and easy. The Assistant box was very prompt in ensuring it connected me with someone who could answer my questions accurately.
Date published: 2023-03-01
Rated 5 out of 5 by from I LOVE TURBO TAX!!! I have been using Turbo Tax for 7 years now. I have never had an issue and the service continues to get better!
Date published: 2023-03-01
Rated 5 out of 5 by from good good service overall fast good communication and knowledgeable
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8214
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Filing Taxes Made Easy With Turbotax In prior years I purchased the Turbotax disk at Costco. This year I filed on line and found the process equally as easy. In fact, I enjoyed not having to download the program into my hard drive. Thanks for all of your help.
Date published: 2023-03-01
Rated 3 out of 5 by from great up until try to pay for filing state return could not contact a human. computer generated answers were useless went through sign in process several times to no avail. ended up having to mail state return.
Date published: 2023-03-01
Rated 5 out of 5 by from Anough successful tax filing This year I was filing new forms and I had plenty of questions. All were answered . I would estimate that it saved me about 3 days.
Date published: 2023-03-01
Rated 5 out of 5 by from TURBO TAX WAS AWESOME Gloria did a GREAT JOB. She was really patient and explained everything to me perfectly.
Date published: 2023-03-01
Rated 5 out of 5 by from Easy to Prepare Tax Returns as usual I continue to use Turbo Tax year after year. It works well for my particular needs.
Date published: 2023-03-01
Rated 5 out of 5 by from Usual excellent product - Thanks! Usual excellent product - Thanks. Sorry you had to deal with NYS and their multiplicity of forms.
Date published: 2023-03-01
Rated 1 out of 5 by from Extremely displeased this year I don't remember selecting the Live Premier version... and I didn't use this feature to file my taxes. Yet when I got to the payment screen that is apparently what I paid for. I was even asked at several points while doing my taxes if I wanted to upgrade and I always declined. My taxes are straightforward and easy. I don't need all that additional assistance yet I somehow ended up paying $200 to file my taxes. Highly displeased.
Date published: 2023-03-01
Rated 5 out of 5 by from Really Nice for First Timers! As a first time tax filer, this was so smooth and easy. The Assistant box was very prompt in ensuring it connected me with someone who could answer my questions accurately.
Date published: 2023-03-01
Rated 5 out of 5 by from I LOVE TURBO TAX!!! I have been using Turbo Tax for 7 years now. I have never had an issue and the service continues to get better!
Date published: 2023-03-01
Rated 5 out of 5 by from good good service overall fast good communication and knowledgeable
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8214