TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Nick589 from
Filing Taxes Made Easy With Turbotax
In prior years I purchased the Turbotax disk at Costco. This year I filed on line and found the process equally as easy. In fact, I enjoyed not having to download the program into my hard drive. Thanks for all of your help.
Date published: 2023-03-01
Rated 3 out of 5 by
RHK disappointed from
great up until try to pay for filing state return
could not contact a human. computer generated answers were useless went through sign in process several times to no avail. ended up having to mail state return.
Date published: 2023-03-01
Rated 5 out of 5 by
zzzRonald1 from
Anough successful tax filing
This year I was filing new forms and I had plenty of questions. All were answered . I would estimate that it saved me about 3 days.
Date published: 2023-03-01
Rated 5 out of 5 by
Islander680 from
TURBO TAX WAS AWESOME
Gloria did a GREAT JOB. She was really patient and explained everything to me perfectly.
Date published: 2023-03-01
Rated 5 out of 5 by
jjpengr2 from
Easy to Prepare Tax Returns as usual
I continue to use Turbo Tax year after year. It works well for my particular needs.
Date published: 2023-03-01
Rated 5 out of 5 by
Lenny V from
Usual excellent product - Thanks!
Usual excellent product - Thanks. Sorry you had to deal with NYS and their multiplicity of forms.
Date published: 2023-03-01
Rated 1 out of 5 by
willnotuseturbonextyear from
Extremely displeased this year
I don't remember selecting the Live Premier version... and I didn't use this feature to file my taxes. Yet when I got to the payment screen that is apparently what I paid for. I was even asked at several points while doing my taxes if I wanted to upgrade and I always declined. My taxes are straightforward and easy. I don't need all that additional assistance yet I somehow ended up paying $200 to file my taxes. Highly displeased.
Date published: 2023-03-01
Rated 5 out of 5 by
Aadha12 from
Really Nice for First Timers!
As a first time tax filer, this was so smooth and easy. The Assistant box was very prompt in ensuring it connected me with someone who could answer my questions accurately.
Date published: 2023-03-01
Rated 5 out of 5 by
IndyB09 from
I LOVE TURBO TAX!!!
I have been using Turbo Tax for 7 years now. I have never had an issue and the service continues to get better!
Date published: 2023-03-01
Rated 5 out of 5 by
Danielfairfield50 from
good
good service overall fast good communication and knowledgeable
All TurboTax® Offerings Reviews - Page 8214
Date published: 2023-03-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Nick589 from
Filing Taxes Made Easy With Turbotax
In prior years I purchased the Turbotax disk at Costco. This year I filed on line and found the process equally as easy. In fact, I enjoyed not having to download the program into my hard drive. Thanks for all of your help.
Date published: 2023-03-01
Rated 3 out of 5 by
RHK disappointed from
great up until try to pay for filing state return
could not contact a human. computer generated answers were useless went through sign in process several times to no avail. ended up having to mail state return.
Date published: 2023-03-01
Rated 5 out of 5 by
zzzRonald1 from
Anough successful tax filing
This year I was filing new forms and I had plenty of questions. All were answered . I would estimate that it saved me about 3 days.
Date published: 2023-03-01
Rated 5 out of 5 by
Islander680 from
TURBO TAX WAS AWESOME
Gloria did a GREAT JOB. She was really patient and explained everything to me perfectly.
Date published: 2023-03-01
Rated 5 out of 5 by
jjpengr2 from
Easy to Prepare Tax Returns as usual
I continue to use Turbo Tax year after year. It works well for my particular needs.
Date published: 2023-03-01
Rated 5 out of 5 by
Lenny V from
Usual excellent product - Thanks!
Usual excellent product - Thanks. Sorry you had to deal with NYS and their multiplicity of forms.
Date published: 2023-03-01
Rated 1 out of 5 by
willnotuseturbonextyear from
Extremely displeased this year
I don't remember selecting the Live Premier version... and I didn't use this feature to file my taxes. Yet when I got to the payment screen that is apparently what I paid for. I was even asked at several points while doing my taxes if I wanted to upgrade and I always declined. My taxes are straightforward and easy. I don't need all that additional assistance yet I somehow ended up paying $200 to file my taxes. Highly displeased.
Date published: 2023-03-01
Rated 5 out of 5 by
Aadha12 from
Really Nice for First Timers!
As a first time tax filer, this was so smooth and easy. The Assistant box was very prompt in ensuring it connected me with someone who could answer my questions accurately.
Date published: 2023-03-01
Rated 5 out of 5 by
IndyB09 from
I LOVE TURBO TAX!!!
I have been using Turbo Tax for 7 years now. I have never had an issue and the service continues to get better!
Date published: 2023-03-01
Rated 5 out of 5 by
Danielfairfield50 from
good
good service overall fast good communication and knowledgeable
All TurboTax® Offerings Reviews - Page 8214
Date published: 2023-03-01