TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
antmannnnnnn from
.
the guide was useful but if you are filing for previous years you have to pay a lot of money
Date published: 2022-03-22
Rated 5 out of 5 by
Clare M from
Super Helpful
There are so many good tips, explanations and guides given along the way. I learned a lot while at the same time felt secured that I was doing everything correctly.
Date published: 2022-03-22
Rated 4 out of 5 by
Drummer2285 from
Good program, but still has issues
I have used Turbo Tax for years. I like it, and it is usually easy to get through. My problem, however, has to do with the UAW-GM Legal Services Plan. In the past the Plan has issued a W-2 form, but now sent a 1099-MISC. The program does not know how to handle this benefit. It requires digging through the help files online for a solution, usually from an expert. This can be quite time consuming and sometimes does not work.
Date published: 2022-03-22
Rated 5 out of 5 by
DJB42 from
Great tax prep software
I have used TurboTax for quite a few years now and have never been disappointed. Its ease-of-use and helpful resources make an unpleasant tax less unpleasant!
Date published: 2022-03-22
Rated 4 out of 5 by
Mrs Pesto from
Turbo Tax has been pain in the neck
I am trying to transfer the previous year's return
Date published: 2022-03-22
Rated 5 out of 5 by
BobW89 from
Great program! Easy and quick
Used the online help for assistance. Terra was amazing and efficient. Worth the expense to get it right.
Date published: 2022-03-22
Rated 3 out of 5 by
Pmca from
Good job
Keep freezing up in spots. Easy to use. Hope it didn't mess up.
Date published: 2022-03-22
Rated 5 out of 5 by
CDM05 from
TurboTax Live Full Service was 100% worth it!!!!
I've never done my own taxes before so I felt like I needed someone else's expertise throughout the process. My agent was amazing! I will definitely use it again as it was expedient and stress-free.
Date published: 2022-03-22
Rated 5 out of 5 by
ce21489 from
Easy to use
Made it easy to file federal and state taxes. Will use next year.
Date published: 2022-03-22
Rated 5 out of 5 by
Mary 85 from
HDHP not clearly stated
Question about whether our insurance qualified as HDHP was new and not sure how to determine this. Definition was not clear to me.
All TurboTax® Offerings Reviews - Page 8213
Date published: 2022-03-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
antmannnnnnn from
.
the guide was useful but if you are filing for previous years you have to pay a lot of money
Date published: 2022-03-22
Rated 5 out of 5 by
Clare M from
Super Helpful
There are so many good tips, explanations and guides given along the way. I learned a lot while at the same time felt secured that I was doing everything correctly.
Date published: 2022-03-22
Rated 4 out of 5 by
Drummer2285 from
Good program, but still has issues
I have used Turbo Tax for years. I like it, and it is usually easy to get through. My problem, however, has to do with the UAW-GM Legal Services Plan. In the past the Plan has issued a W-2 form, but now sent a 1099-MISC. The program does not know how to handle this benefit. It requires digging through the help files online for a solution, usually from an expert. This can be quite time consuming and sometimes does not work.
Date published: 2022-03-22
Rated 5 out of 5 by
DJB42 from
Great tax prep software
I have used TurboTax for quite a few years now and have never been disappointed. Its ease-of-use and helpful resources make an unpleasant tax less unpleasant!
Date published: 2022-03-22
Rated 4 out of 5 by
Mrs Pesto from
Turbo Tax has been pain in the neck
I am trying to transfer the previous year's return
Date published: 2022-03-22
Rated 5 out of 5 by
BobW89 from
Great program! Easy and quick
Used the online help for assistance. Terra was amazing and efficient. Worth the expense to get it right.
Date published: 2022-03-22
Rated 3 out of 5 by
Pmca from
Good job
Keep freezing up in spots. Easy to use. Hope it didn't mess up.
Date published: 2022-03-22
Rated 5 out of 5 by
CDM05 from
TurboTax Live Full Service was 100% worth it!!!!
I've never done my own taxes before so I felt like I needed someone else's expertise throughout the process. My agent was amazing! I will definitely use it again as it was expedient and stress-free.
Date published: 2022-03-22
Rated 5 out of 5 by
ce21489 from
Easy to use
Made it easy to file federal and state taxes. Will use next year.
Date published: 2022-03-22
Rated 5 out of 5 by
Mary 85 from
HDHP not clearly stated
Question about whether our insurance qualified as HDHP was new and not sure how to determine this. Definition was not clear to me.
All TurboTax® Offerings Reviews - Page 8213
Date published: 2022-03-22