TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from awesome They did a great job helping me I use them every year.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy Breezy Turbo tax makes filing taxes so easy you can do it on your phone!
Date published: 2021-02-26
Rated 2 out of 5 by from Surprised it misses basic things I like Turbotax for it's convenience, pulling in tax forms, saving me time, etc. But it's hard to believe that it misses very obvious things. For example, it knows I was to pay estimated taxes last year, but totally missed asking me whether I made those payments. In the end I was told I had underpaid, owed a penalty, and only then realized I had never was asked to enter estimated tax payments. Figuring out how to go back and enter it was easy, but the questions should prompt something so obvious. Not sure what else was missed, and I may just go back to doing my taxes the old fashioned way.
Date published: 2021-02-26
Rated 2 out of 5 by from Not great this year I have used Turbo Tax to do my taxes for 15 years in a row. This is the first time that I have had a problem. I purchased the disc through Staples and it arrived quickly. My software on my BRAND NEW Windows laptop met all of the specifications on the CD case. I attempted to install Turbo Tax to my computer three separate times (uninstalling between each attempt) and each time the installation loaded the program onto my computer and through the initial updates. The program crashed each time as I got to the activation screen. Online solutions to my problem were of no help. I ended up pulling out an 8 year old laptop that also met the software requirements and was finally able to load the software and complete my taxes. This should not be a problem. This SHOULD NOT happen next year, because I guarantee that my then nine year old laptop won't be an option for tax prep.
Date published: 2021-02-26
Rated 5 out of 5 by from Great product easy to use. We have been using turbo tax when it was a few floppies to install the first year was 1995. Used every year since.
Date published: 2021-02-26
Rated 5 out of 5 by from Fast and easy!!! I have utilized TurboTax for years. I always look forward to preparing my annual taxes with the assistance of TurboTax. It always finds every possible task break I can file.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy and simple Using turbotax was super easy and simple and less time consuming. Great tool to use to file your taxes from the comfort of your home.
Date published: 2021-02-26
Rated 5 out of 5 by from Happy! Easy and simple. Anyone can do it. Just follow the directions!
Date published: 2021-02-26
Rated 4 out of 5 by from Good, but has some glitches Due to some glitches, a couple agents that I spoke with were not able to help me. No doubt these glitches will, and should be cleaned up.
Date published: 2021-02-26
Rated 5 out of 5 by from I'm Really The S@#T Now!! After talking live with a Tax Advisor, I really think I'm more knowledgeable right now
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 8208
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome They did a great job helping me I use them every year.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy Breezy Turbo tax makes filing taxes so easy you can do it on your phone!
Date published: 2021-02-26
Rated 2 out of 5 by from Surprised it misses basic things I like Turbotax for it's convenience, pulling in tax forms, saving me time, etc. But it's hard to believe that it misses very obvious things. For example, it knows I was to pay estimated taxes last year, but totally missed asking me whether I made those payments. In the end I was told I had underpaid, owed a penalty, and only then realized I had never was asked to enter estimated tax payments. Figuring out how to go back and enter it was easy, but the questions should prompt something so obvious. Not sure what else was missed, and I may just go back to doing my taxes the old fashioned way.
Date published: 2021-02-26
Rated 2 out of 5 by from Not great this year I have used Turbo Tax to do my taxes for 15 years in a row. This is the first time that I have had a problem. I purchased the disc through Staples and it arrived quickly. My software on my BRAND NEW Windows laptop met all of the specifications on the CD case. I attempted to install Turbo Tax to my computer three separate times (uninstalling between each attempt) and each time the installation loaded the program onto my computer and through the initial updates. The program crashed each time as I got to the activation screen. Online solutions to my problem were of no help. I ended up pulling out an 8 year old laptop that also met the software requirements and was finally able to load the software and complete my taxes. This should not be a problem. This SHOULD NOT happen next year, because I guarantee that my then nine year old laptop won't be an option for tax prep.
Date published: 2021-02-26
Rated 5 out of 5 by from Great product easy to use. We have been using turbo tax when it was a few floppies to install the first year was 1995. Used every year since.
Date published: 2021-02-26
Rated 5 out of 5 by from Fast and easy!!! I have utilized TurboTax for years. I always look forward to preparing my annual taxes with the assistance of TurboTax. It always finds every possible task break I can file.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy and simple Using turbotax was super easy and simple and less time consuming. Great tool to use to file your taxes from the comfort of your home.
Date published: 2021-02-26
Rated 5 out of 5 by from Happy! Easy and simple. Anyone can do it. Just follow the directions!
Date published: 2021-02-26
Rated 4 out of 5 by from Good, but has some glitches Due to some glitches, a couple agents that I spoke with were not able to help me. No doubt these glitches will, and should be cleaned up.
Date published: 2021-02-26
Rated 5 out of 5 by from I'm Really The S@#T Now!! After talking live with a Tax Advisor, I really think I'm more knowledgeable right now
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 8208