TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Why do you have to pay for filing your state taxes Why do you have to pay for filing your state taxes where you don't have to pay for your federal taxes?
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax is awesome Simplifies complex tax problems. Filing amended tax returns is also very simple. Great product!
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is awesome Awesome overall................................................................................................................................
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax 2020 I like TurboTax. However, I did not like the fact that I had to pay $160 for Turbo Tax Live Premier just to add information about oil royalties to my income. The royalties amounted to me reporting on just $71 in additional income. There was no other way I could add this information without upgrading from Deluxe. This was extremely disappointing in principle. I will check to see if other Tax preparation software does the same. In addition, the question about how much of the load was used to buy, build and improve the loan was confusing.
Date published: 2021-05-17
Rated 1 out of 5 by from trash tax start out free, at the very end it tells you that you need to upgrade because there is some error that deluxe will fix, but before that screen it says everything is great and to continue, you cannot continue unless you click upgrade, then they charge you another 50 to file state instead of free, then they tax you to pay with a card or 40 to pay with your federal, the last 7 years filing they never charged me to pay with my federal or state, just 50 for deluxe that made sure everything was good and did all the work for me.
Date published: 2021-05-17
Rated 5 out of 5 by from tuebo tax is awesome The experience with turbo tax keeps getting better each year.
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and easy This was my first time using TurboTax and it saved me HOURS of trying to figure out what number goes into which box.
Date published: 2021-05-17
Rated 3 out of 5 by from It gets the job done Gets the job done for a moderate price if you have the most basic return, but requires additional fees if you file practically anything more than a W-2. Helpful with answering most questions though.
Date published: 2021-05-17
Rated 4 out of 5 by from Issues with UI saving updates A few times the Federal tax information page would not save any of my updated information, even after submitting it multiple times.
Date published: 2021-05-17
Rated 5 out of 5 by from Real saver This tool caught my tax consultant's error. Amazing!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 821
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Why do you have to pay for filing your state taxes Why do you have to pay for filing your state taxes where you don't have to pay for your federal taxes?
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax is awesome Simplifies complex tax problems. Filing amended tax returns is also very simple. Great product!
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is awesome Awesome overall................................................................................................................................
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax 2020 I like TurboTax. However, I did not like the fact that I had to pay $160 for Turbo Tax Live Premier just to add information about oil royalties to my income. The royalties amounted to me reporting on just $71 in additional income. There was no other way I could add this information without upgrading from Deluxe. This was extremely disappointing in principle. I will check to see if other Tax preparation software does the same. In addition, the question about how much of the load was used to buy, build and improve the loan was confusing.
Date published: 2021-05-17
Rated 1 out of 5 by from trash tax start out free, at the very end it tells you that you need to upgrade because there is some error that deluxe will fix, but before that screen it says everything is great and to continue, you cannot continue unless you click upgrade, then they charge you another 50 to file state instead of free, then they tax you to pay with a card or 40 to pay with your federal, the last 7 years filing they never charged me to pay with my federal or state, just 50 for deluxe that made sure everything was good and did all the work for me.
Date published: 2021-05-17
Rated 5 out of 5 by from tuebo tax is awesome The experience with turbo tax keeps getting better each year.
Date published: 2021-05-17
Rated 5 out of 5 by from Quick and easy This was my first time using TurboTax and it saved me HOURS of trying to figure out what number goes into which box.
Date published: 2021-05-17
Rated 3 out of 5 by from It gets the job done Gets the job done for a moderate price if you have the most basic return, but requires additional fees if you file practically anything more than a W-2. Helpful with answering most questions though.
Date published: 2021-05-17
Rated 4 out of 5 by from Issues with UI saving updates A few times the Federal tax information page would not save any of my updated information, even after submitting it multiple times.
Date published: 2021-05-17
Rated 5 out of 5 by from Real saver This tool caught my tax consultant's error. Amazing!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 821