TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 2 out of 5 by from Not happy with payment choices I proceeded with T.Tx because I thought charge was $89. for that program. When completed, it charged me $129. that I did not ask for. Called T/Tx. #, spoke with someone very nice, Qiunan, gave me codes and #'s to follow, did all that & still do not know if I will get back my 39.00 paid. Set program up to be clear, and not get into anything you don't want. Now at bottom of this, before review, asked if I wanted to get confirm in mobile or e-mail, wanted to check e-mail, but only allowed mobile. NO CHOICE IN MATTER!!!! Where is my choice????
Date published: 2023-03-01
Rated 5 out of 5 by from Awesome Very easy and efficient experts were very good helpful job
Date published: 2023-03-01
Rated 3 out of 5 by from Getting too Pricey! Have used TT for several years so am accustomed to its user friendly process. This year I am bothered by the pricing. Despite email promo, it would probably have been cheaper to purchase at a large box store than buying online. Also, I found it frustrating to keep getting "up-sold" during my data input process. Next year I will seriously look at the "competition" before doing my taxes.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax was very helpful With help from your tax expert Jeff the service was excellent .
Date published: 2023-03-01
Rated 4 out of 5 by from Turbo Tax Review Generally easy to use, each year though something pops up from a previous return that is not clear.
Date published: 2023-03-01
Rated 5 out of 5 by from Easy!!!!!! If you have all your supporting documents, It's so easy to file on Turbotax, even if you have W-2 AND 1099
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is Awesome My experience was very informative and user friendly
Date published: 2023-03-01
Rated 1 out of 5 by from Never again I had an extremely unpleasant experience with Turbo Tax this year. I feel deceived about the pricing and as a result, I have decided not to use Turbo Tax in the future.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax I Will Be Using Again Great help walked me through everything I was able to file with no issues
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo tax is awsome It was nice and easy will tell others about it for next year it's my favorite site
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8200
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not happy with payment choices I proceeded with T.Tx because I thought charge was $89. for that program. When completed, it charged me $129. that I did not ask for. Called T/Tx. #, spoke with someone very nice, Qiunan, gave me codes and #'s to follow, did all that & still do not know if I will get back my 39.00 paid. Set program up to be clear, and not get into anything you don't want. Now at bottom of this, before review, asked if I wanted to get confirm in mobile or e-mail, wanted to check e-mail, but only allowed mobile. NO CHOICE IN MATTER!!!! Where is my choice????
Date published: 2023-03-01
Rated 5 out of 5 by from Awesome Very easy and efficient experts were very good helpful job
Date published: 2023-03-01
Rated 3 out of 5 by from Getting too Pricey! Have used TT for several years so am accustomed to its user friendly process. This year I am bothered by the pricing. Despite email promo, it would probably have been cheaper to purchase at a large box store than buying online. Also, I found it frustrating to keep getting "up-sold" during my data input process. Next year I will seriously look at the "competition" before doing my taxes.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax was very helpful With help from your tax expert Jeff the service was excellent .
Date published: 2023-03-01
Rated 4 out of 5 by from Turbo Tax Review Generally easy to use, each year though something pops up from a previous return that is not clear.
Date published: 2023-03-01
Rated 5 out of 5 by from Easy!!!!!! If you have all your supporting documents, It's so easy to file on Turbotax, even if you have W-2 AND 1099
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is Awesome My experience was very informative and user friendly
Date published: 2023-03-01
Rated 1 out of 5 by from Never again I had an extremely unpleasant experience with Turbo Tax this year. I feel deceived about the pricing and as a result, I have decided not to use Turbo Tax in the future.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax I Will Be Using Again Great help walked me through everything I was able to file with no issues
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo tax is awsome It was nice and easy will tell others about it for next year it's my favorite site
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8200