TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
Nothappywithprogram from
Not happy with payment choices
I proceeded with T.Tx because I thought charge was $89. for that program. When completed, it charged me $129. that I did not ask for. Called T/Tx. #, spoke with someone very nice, Qiunan, gave me codes and #'s to follow, did all that & still do not know if I will get back my 39.00 paid. Set program up to be clear, and not get into anything you don't want. Now at bottom of this, before review, asked if I wanted to get confirm in mobile or e-mail, wanted to check e-mail, but only allowed mobile. NO CHOICE IN MATTER!!!! Where is my choice????
Date published: 2023-03-01
Rated 5 out of 5 by
Scooby jojo from
Awesome
Very easy and efficient experts were very good helpful job
Date published: 2023-03-01
Rated 3 out of 5 by
DBogeyman from
Getting too Pricey!
Have used TT for several years so am accustomed to its user friendly process. This year I am bothered by the pricing. Despite email promo, it would probably have been cheaper to purchase at a large box store than buying online. Also, I found it frustrating to keep getting "up-sold" during my data input process. Next year I will seriously look at the "competition" before doing my taxes.
Date published: 2023-03-01
Rated 5 out of 5 by
Daniel John from
Turbo Tax was very helpful
With help from your tax expert Jeff the service was excellent .
Date published: 2023-03-01
Rated 4 out of 5 by
RDR42 from
Turbo Tax Review
Generally easy to use, each year though something pops up from a previous return that is not clear.
Date published: 2023-03-01
Rated 5 out of 5 by
Ghazar from
Easy!!!!!!
If you have all your supporting documents, It's so easy to file on Turbotax, even if you have W-2 AND 1099
Date published: 2023-03-01
Rated 5 out of 5 by
FireAngel326 from
Turbo Tax is Awesome
My experience was very informative and user friendly
Date published: 2023-03-01
Rated 1 out of 5 by
FaithV from
Never again
I had an extremely unpleasant experience with Turbo Tax this year. I feel deceived about the pricing and as a result, I have decided not to use Turbo Tax in the future.
Date published: 2023-03-01
Rated 5 out of 5 by
Jayla20 from
Turbo Tax I Will Be Using Again
Great help walked me through everything I was able to file with no issues
Date published: 2023-03-01
Rated 5 out of 5 by
Ashan1960 from
Turbo tax is awsome
It was nice and easy will tell others about it for next year it's my favorite site
All TurboTax® Offerings Reviews - Page 8200
Date published: 2023-03-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Nothappywithprogram from
Not happy with payment choices
I proceeded with T.Tx because I thought charge was $89. for that program. When completed, it charged me $129. that I did not ask for. Called T/Tx. #, spoke with someone very nice, Qiunan, gave me codes and #'s to follow, did all that & still do not know if I will get back my 39.00 paid. Set program up to be clear, and not get into anything you don't want. Now at bottom of this, before review, asked if I wanted to get confirm in mobile or e-mail, wanted to check e-mail, but only allowed mobile. NO CHOICE IN MATTER!!!! Where is my choice????
Date published: 2023-03-01
Rated 5 out of 5 by
Scooby jojo from
Awesome
Very easy and efficient experts were very good helpful job
Date published: 2023-03-01
Rated 3 out of 5 by
DBogeyman from
Getting too Pricey!
Have used TT for several years so am accustomed to its user friendly process. This year I am bothered by the pricing. Despite email promo, it would probably have been cheaper to purchase at a large box store than buying online. Also, I found it frustrating to keep getting "up-sold" during my data input process. Next year I will seriously look at the "competition" before doing my taxes.
Date published: 2023-03-01
Rated 5 out of 5 by
Daniel John from
Turbo Tax was very helpful
With help from your tax expert Jeff the service was excellent .
Date published: 2023-03-01
Rated 4 out of 5 by
RDR42 from
Turbo Tax Review
Generally easy to use, each year though something pops up from a previous return that is not clear.
Date published: 2023-03-01
Rated 5 out of 5 by
Ghazar from
Easy!!!!!!
If you have all your supporting documents, It's so easy to file on Turbotax, even if you have W-2 AND 1099
Date published: 2023-03-01
Rated 5 out of 5 by
FireAngel326 from
Turbo Tax is Awesome
My experience was very informative and user friendly
Date published: 2023-03-01
Rated 1 out of 5 by
FaithV from
Never again
I had an extremely unpleasant experience with Turbo Tax this year. I feel deceived about the pricing and as a result, I have decided not to use Turbo Tax in the future.
Date published: 2023-03-01
Rated 5 out of 5 by
Jayla20 from
Turbo Tax I Will Be Using Again
Great help walked me through everything I was able to file with no issues
Date published: 2023-03-01
Rated 5 out of 5 by
Ashan1960 from
Turbo tax is awsome
It was nice and easy will tell others about it for next year it's my favorite site
All TurboTax® Offerings Reviews - Page 8200
Date published: 2023-03-01