TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Marsha9464 from
Turbo Tax is a must for most people.
I've been using Turbo Tax for several years and it has made filing taxes a breeze for me. I would recommend using Turbo Tax for anyone whose tax filing is relatively uncomplicated.
Date published: 2022-03-18
Rated 5 out of 5 by
Scoolj13 from
TurboTax is good
Always have good experiences with Turbotax, such as phone calls, video calls and messaging the experts, etc.
Date published: 2022-03-18
Rated 5 out of 5 by
Nene2004 from
Turbo tax was great
I had a good experience with turbo tax and the tax preparer
Date published: 2022-03-18
Rated 5 out of 5 by
Susiet2 from
easy to use, guides me through step by step
Turbo Tax is easy to use, It keeps up to date on tax changes or forms that are not yet settled by the Feds. I appreciate that I can ask for step by step directions or I can skip ahead.
Date published: 2022-03-18
Rated 5 out of 5 by
Pupi22 from
Turbo Tax Awesome!
I had a wonderful Turbo Tax Live Expert assist me (unfortunately I can't remember his name, but he really went above and beyond assisting me. Very knowledgeable.
Date published: 2022-03-18
Rated 1 out of 5 by
Self employyed from
Not worth having someone do it for you
Because they don't even do if for you and then charge 389+
Date published: 2022-03-18
Rated 1 out of 5 by
Dubie7877 from
Broken Software - Unqualified Help
The process was easy until you file. Rejected 5 times. Because the form wants a PIN for the IRS. There is no PIN, the IRS says we have no pin. Saying No to the forms didnt work. Paid for live help. Why they were polite. They knew less then I did. Now I have to print and file manually. After forking out to get the service. Do a search, you will find many complaints about the pins not working. Or asking for pins that do not exist. The were nice last year and this year when I had questions. Funny never needed a pin last year either. Next year going to use HR Block. Turbo tax does not have experts. Over all they wasted allot of my time and money. Lost a customer that does Youtube that wanted to praise this service instead I have to say avoid. Again and lastly nice ppl. Just way under qualified to do anything but basics.
Date published: 2022-03-18
Rated 5 out of 5 by
Linda Kay of the milky wy from
Lindsey was awesome!
I had quite a problem and Lindsay took the time to walk me thru it, all the way to the end.
Date published: 2022-03-18
Rated 5 out of 5 by
Buff 29 from
I'm sold on TurboTax, have been using it for years
Ran into a couple of bumps, but that was because I moved this year... records still in boxes. I made it though, eventually.
Date published: 2022-03-18
Rated 3 out of 5 by
Bruiser47 from
2022 Turbo Tax Review
Easy to Use Do not like hidden cost to file Sate Tax Form $25.00.
All TurboTax® Offerings Reviews - Page 8198
Date published: 2022-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Marsha9464 from
Turbo Tax is a must for most people.
I've been using Turbo Tax for several years and it has made filing taxes a breeze for me. I would recommend using Turbo Tax for anyone whose tax filing is relatively uncomplicated.
Date published: 2022-03-18
Rated 5 out of 5 by
Scoolj13 from
TurboTax is good
Always have good experiences with Turbotax, such as phone calls, video calls and messaging the experts, etc.
Date published: 2022-03-18
Rated 5 out of 5 by
Nene2004 from
Turbo tax was great
I had a good experience with turbo tax and the tax preparer
Date published: 2022-03-18
Rated 5 out of 5 by
Susiet2 from
easy to use, guides me through step by step
Turbo Tax is easy to use, It keeps up to date on tax changes or forms that are not yet settled by the Feds. I appreciate that I can ask for step by step directions or I can skip ahead.
Date published: 2022-03-18
Rated 5 out of 5 by
Pupi22 from
Turbo Tax Awesome!
I had a wonderful Turbo Tax Live Expert assist me (unfortunately I can't remember his name, but he really went above and beyond assisting me. Very knowledgeable.
Date published: 2022-03-18
Rated 1 out of 5 by
Self employyed from
Not worth having someone do it for you
Because they don't even do if for you and then charge 389+
Date published: 2022-03-18
Rated 1 out of 5 by
Dubie7877 from
Broken Software - Unqualified Help
The process was easy until you file. Rejected 5 times. Because the form wants a PIN for the IRS. There is no PIN, the IRS says we have no pin. Saying No to the forms didnt work. Paid for live help. Why they were polite. They knew less then I did. Now I have to print and file manually. After forking out to get the service. Do a search, you will find many complaints about the pins not working. Or asking for pins that do not exist. The were nice last year and this year when I had questions. Funny never needed a pin last year either. Next year going to use HR Block. Turbo tax does not have experts. Over all they wasted allot of my time and money. Lost a customer that does Youtube that wanted to praise this service instead I have to say avoid. Again and lastly nice ppl. Just way under qualified to do anything but basics.
Date published: 2022-03-18
Rated 5 out of 5 by
Linda Kay of the milky wy from
Lindsey was awesome!
I had quite a problem and Lindsay took the time to walk me thru it, all the way to the end.
Date published: 2022-03-18
Rated 5 out of 5 by
Buff 29 from
I'm sold on TurboTax, have been using it for years
Ran into a couple of bumps, but that was because I moved this year... records still in boxes. I made it though, eventually.
Date published: 2022-03-18
Rated 3 out of 5 by
Bruiser47 from
2022 Turbo Tax Review
Easy to Use Do not like hidden cost to file Sate Tax Form $25.00.
All TurboTax® Offerings Reviews - Page 8198
Date published: 2022-03-18