TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
My Name is No No from
Needs Work!
I had to go back several times and re-enter the same info. Sometimes 3-4 times before it would move on.
Date published: 2021-02-25
Rated 2 out of 5 by
Sher87 from
Very slow and cumbersome
I used TT Online for the first time this year and SO regret it. I've used TT for years and years with a CD. This time every entry took forever to load. Some things couldn't be entered at all. Had to use workarounds on my 1099B to e-file and still have to go to post office to mail my 32 page 1099B to IRS anyway. Tried to cancel, but payment had already gone through.
Date published: 2021-02-25
Rated 5 out of 5 by
Vonvon93 from
TurboTax is great
I love how TurboTax give you the option for help and also reasonable prices and very easy to use
Date published: 2021-02-25
Rated 5 out of 5 by
slocheeta from
very user friendly!
super user friendly, helps explain in simplistic terms. affordable.
Date published: 2021-02-25
Rated 3 out of 5 by
College21 from
They might charge you EVEN if you choose free
They charged me despite requesting to use the free filing all the way through. They also stated it would be $40 but it came out to $125. I was charged a fee for filing federally, and through the state.
Date published: 2021-02-25
Rated 5 out of 5 by
sherbear48 from
Turbo Tax is great!
I like Turbo Tax because it walks you through step by step and makes it easy.
Date published: 2021-02-25
Rated 5 out of 5 by
Redhail9497 from
Very easy to use!
It was quick and simple, and it walked me through each and every step. Would recommend to anyone!
Date published: 2021-02-25
Rated 3 out of 5 by
JasonD117 from
A shadow of its previous quality
I've used TurboTax for 8 years now, and it's had a steady decline in usefulness combined with a hike in prices. This year's stacking fees were probably the last straw. Doubt I'll be using the service next year.
Date published: 2021-02-25
Rated 5 out of 5 by
Ilko1117 from
Turbo Tax is great
Turbo Tax product is great, I have been using for almost 7 years with no problems at all.
Date published: 2021-02-25
Rated 5 out of 5 by
DAVE5369 from
GREAT SOFTWARE
EASY TO USE, PLUG IN THE NUMBERS AND LET TURBO TAX DO THE REST
All TurboTax® Offerings Reviews - Page 8198
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
My Name is No No from
Needs Work!
I had to go back several times and re-enter the same info. Sometimes 3-4 times before it would move on.
Date published: 2021-02-25
Rated 2 out of 5 by
Sher87 from
Very slow and cumbersome
I used TT Online for the first time this year and SO regret it. I've used TT for years and years with a CD. This time every entry took forever to load. Some things couldn't be entered at all. Had to use workarounds on my 1099B to e-file and still have to go to post office to mail my 32 page 1099B to IRS anyway. Tried to cancel, but payment had already gone through.
Date published: 2021-02-25
Rated 5 out of 5 by
Vonvon93 from
TurboTax is great
I love how TurboTax give you the option for help and also reasonable prices and very easy to use
Date published: 2021-02-25
Rated 5 out of 5 by
slocheeta from
very user friendly!
super user friendly, helps explain in simplistic terms. affordable.
Date published: 2021-02-25
Rated 3 out of 5 by
College21 from
They might charge you EVEN if you choose free
They charged me despite requesting to use the free filing all the way through. They also stated it would be $40 but it came out to $125. I was charged a fee for filing federally, and through the state.
Date published: 2021-02-25
Rated 5 out of 5 by
sherbear48 from
Turbo Tax is great!
I like Turbo Tax because it walks you through step by step and makes it easy.
Date published: 2021-02-25
Rated 5 out of 5 by
Redhail9497 from
Very easy to use!
It was quick and simple, and it walked me through each and every step. Would recommend to anyone!
Date published: 2021-02-25
Rated 3 out of 5 by
JasonD117 from
A shadow of its previous quality
I've used TurboTax for 8 years now, and it's had a steady decline in usefulness combined with a hike in prices. This year's stacking fees were probably the last straw. Doubt I'll be using the service next year.
Date published: 2021-02-25
Rated 5 out of 5 by
Ilko1117 from
Turbo Tax is great
Turbo Tax product is great, I have been using for almost 7 years with no problems at all.
Date published: 2021-02-25
Rated 5 out of 5 by
DAVE5369 from
GREAT SOFTWARE
EASY TO USE, PLUG IN THE NUMBERS AND LET TURBO TAX DO THE REST
All TurboTax® Offerings Reviews - Page 8198
Date published: 2021-02-25