TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Poor Customer Service I had made sure to file my taxes early to get the major discounts. There was an error in the transmission and when I realized it, the charges had went up tremendously. After calling to explain the issue, no care was taken by the representative costing me over a hundred dollars more to file my taxes. I will not be using your services again.
Date published: 2022-04-19
Rated 4 out of 5 by from I like TurboTax Have been using Turbo Tax for years - only thing is I thought the Deluxe came with a free filing for state (via Costco) and this year it was $25. Did I miss it last year? If I did then I would have given 5 stars.
Date published: 2022-04-19
Rated 5 out of 5 by from Thanks for a good experience No issues and I did not engage with a live tax advisor
Date published: 2022-04-19
Rated 5 out of 5 by from Easy anytime anywhere Always accurate I have been a customer for 8 years
Date published: 2022-04-19
Rated 5 out of 5 by from Big help Helped me complete for 2022 and plan to use for past 2 years filings
Date published: 2022-04-19
Rated 5 out of 5 by from Year over year it has been so seamless! Love how easy it is even with two businesses!!! Wouldn’t go anywhere else.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is Easy This was surprisingly (to me - bc it didn't feel like that long) my 6th year filing our taxes with TurboTax, & I love it more & more every year! Let me say that I do *not* do math usually that well, & accounting isn't for me... I'm just not a taxes or numbers kinda gal... But TurboTax makes it so so easy to file, that even I can do it! I'm serious. They walk you through step by step on what to do, & as long as you have all your info with you when you try to file, you'll do fine! If you get hung up, you can talk to a person LIVE at any time, or you can click on the help links that'll pop up on a side window & explain everything in detail. Don't hesitate to try it - the audit protection is the best part! And they check your taxes before they are filed so you don't have to worry!
Date published: 2022-04-19
Rated 4 out of 5 by from good but not great too costly easy to follow instructions for filing my taxes too costly
Date published: 2022-04-19
Rated 5 out of 5 by from Love it! Great product! Keeps getting better and better. Keep up the good work!
Date published: 2022-04-19
Rated 5 out of 5 by from Great!,,, It was user friendly and very convenient. Thank you for making a tool that everyone can use.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 8196
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Poor Customer Service I had made sure to file my taxes early to get the major discounts. There was an error in the transmission and when I realized it, the charges had went up tremendously. After calling to explain the issue, no care was taken by the representative costing me over a hundred dollars more to file my taxes. I will not be using your services again.
Date published: 2022-04-19
Rated 4 out of 5 by from I like TurboTax Have been using Turbo Tax for years - only thing is I thought the Deluxe came with a free filing for state (via Costco) and this year it was $25. Did I miss it last year? If I did then I would have given 5 stars.
Date published: 2022-04-19
Rated 5 out of 5 by from Thanks for a good experience No issues and I did not engage with a live tax advisor
Date published: 2022-04-19
Rated 5 out of 5 by from Easy anytime anywhere Always accurate I have been a customer for 8 years
Date published: 2022-04-19
Rated 5 out of 5 by from Big help Helped me complete for 2022 and plan to use for past 2 years filings
Date published: 2022-04-19
Rated 5 out of 5 by from Year over year it has been so seamless! Love how easy it is even with two businesses!!! Wouldn’t go anywhere else.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is Easy This was surprisingly (to me - bc it didn't feel like that long) my 6th year filing our taxes with TurboTax, & I love it more & more every year! Let me say that I do *not* do math usually that well, & accounting isn't for me... I'm just not a taxes or numbers kinda gal... But TurboTax makes it so so easy to file, that even I can do it! I'm serious. They walk you through step by step on what to do, & as long as you have all your info with you when you try to file, you'll do fine! If you get hung up, you can talk to a person LIVE at any time, or you can click on the help links that'll pop up on a side window & explain everything in detail. Don't hesitate to try it - the audit protection is the best part! And they check your taxes before they are filed so you don't have to worry!
Date published: 2022-04-19
Rated 4 out of 5 by from good but not great too costly easy to follow instructions for filing my taxes too costly
Date published: 2022-04-19
Rated 5 out of 5 by from Love it! Great product! Keeps getting better and better. Keep up the good work!
Date published: 2022-04-19
Rated 5 out of 5 by from Great!,,, It was user friendly and very convenient. Thank you for making a tool that everyone can use.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 8196