TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Turbo Tax Cost is misleading. I pick the cheapest, simplest filing and it's still $98. Never tells you that until you're right about to file. I find it misleading.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax makes filing taxes easy I've been using TurboTax for years. It saves me so much money compared to paying an accountant. TurboTax outlines each step of the process and answers any questions I have. I've used this software to tackle everything from self-employment taxes to rental income to filing returns in multiple states in one year. I highly recommend it to anyone filing their own taxes!
Date published: 2022-04-07
Rated 1 out of 5 by from TurboTax gets worse every year TurboTax was never good. And it's only getting worse. I'm really excited for competitors to ramp up and for TurboTax to lose their moat. Everything is so buggy and slow, and the UI is awful. There are bugs everywhere. Do the engineers not write tests? Does QA not exist?
Date published: 2022-04-07
Rated 4 out of 5 by from Mostly good Instructions and guidance for form 1095-A is confusing and incomplete, ie for children who have insurance via Apple Care but do not have to pay premiums
Date published: 2022-04-07
Rated 4 out of 5 by from turbo tax one thing that bugs me, when printing copy of MN return, the pages for property tax are stuck in the middle of the tax pages. they have nothing to do with each other, are filed separately, at different addresses, and in different time frames. it would make more sense for it to be last in the print order.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax makes filing my return very easy. I've used Turbo Tax for years now, and I am a satisfied customer. Most of the information I need is already in the system, so it's pretty easy and streamlined. I like the confidence to know that my return will be filed completely and correctly.
Date published: 2022-04-07
Rated 4 out of 5 by from turbo tax is easy to use MY ONLY PROBLEM IS UNTIL THIS TIME I WRITE THIS REVIEW, AND IN SPITE I HAVE USED TURBOTAX FOR MY TAXES, I COULD NOT GET MY ACCOUNT NAME, EMAIL, PHONE. LOOKS I HAVE DISAPPEARED I DONT HAVE A PHONE TO CALL
Date published: 2022-04-07
Rated 1 out of 5 by from Turbotax has some kind of issue with 199A on K-1s TT requires information that is not required if you file manually. It would not let me proceed without completing fields that were not required. I had to delete the K-1 entry and start over which eliminated a carry loss forward. This cost me $29 in refund.
Date published: 2022-04-07
Rated 5 out of 5 by from Great product and support Can't go wrong with TT and the support that comes with the product!
Date published: 2022-04-07
Rated 5 out of 5 by from Another successful year of saving on accounting! I ended up having to pay again, so I brought my Turbo Tax documents into H&R Block for a free "second look". Well, Turbo Tax calculated everything correctly. LOVE, LOVE, LOVE us some Turbo Tax.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 8195
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax Cost is misleading. I pick the cheapest, simplest filing and it's still $98. Never tells you that until you're right about to file. I find it misleading.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax makes filing taxes easy I've been using TurboTax for years. It saves me so much money compared to paying an accountant. TurboTax outlines each step of the process and answers any questions I have. I've used this software to tackle everything from self-employment taxes to rental income to filing returns in multiple states in one year. I highly recommend it to anyone filing their own taxes!
Date published: 2022-04-07
Rated 1 out of 5 by from TurboTax gets worse every year TurboTax was never good. And it's only getting worse. I'm really excited for competitors to ramp up and for TurboTax to lose their moat. Everything is so buggy and slow, and the UI is awful. There are bugs everywhere. Do the engineers not write tests? Does QA not exist?
Date published: 2022-04-07
Rated 4 out of 5 by from Mostly good Instructions and guidance for form 1095-A is confusing and incomplete, ie for children who have insurance via Apple Care but do not have to pay premiums
Date published: 2022-04-07
Rated 4 out of 5 by from turbo tax one thing that bugs me, when printing copy of MN return, the pages for property tax are stuck in the middle of the tax pages. they have nothing to do with each other, are filed separately, at different addresses, and in different time frames. it would make more sense for it to be last in the print order.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax makes filing my return very easy. I've used Turbo Tax for years now, and I am a satisfied customer. Most of the information I need is already in the system, so it's pretty easy and streamlined. I like the confidence to know that my return will be filed completely and correctly.
Date published: 2022-04-07
Rated 4 out of 5 by from turbo tax is easy to use MY ONLY PROBLEM IS UNTIL THIS TIME I WRITE THIS REVIEW, AND IN SPITE I HAVE USED TURBOTAX FOR MY TAXES, I COULD NOT GET MY ACCOUNT NAME, EMAIL, PHONE. LOOKS I HAVE DISAPPEARED I DONT HAVE A PHONE TO CALL
Date published: 2022-04-07
Rated 1 out of 5 by from Turbotax has some kind of issue with 199A on K-1s TT requires information that is not required if you file manually. It would not let me proceed without completing fields that were not required. I had to delete the K-1 entry and start over which eliminated a carry loss forward. This cost me $29 in refund.
Date published: 2022-04-07
Rated 5 out of 5 by from Great product and support Can't go wrong with TT and the support that comes with the product!
Date published: 2022-04-07
Rated 5 out of 5 by from Another successful year of saving on accounting! I ended up having to pay again, so I brought my Turbo Tax documents into H&R Block for a free "second look". Well, Turbo Tax calculated everything correctly. LOVE, LOVE, LOVE us some Turbo Tax.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 8195