TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Easy to use Easy to use, but unsure I am getting all of the money back that I should be
Date published: 2021-05-16
Rated 1 out of 5 by from Hidden fees I checked deluxe for 30.00 dollar fee to receive more money back When I got to check out page it cost 60 for deluxe and then an additional 40. 00 to process. If it wasn't the last day, I would have just filed them myself.
Date published: 2021-05-16
Rated 5 out of 5 by from So easy to use even a dummy can do it. (me) Really seems dummy-proof. I hate filing my taxes but they made it really easy!
Date published: 2021-05-16
Rated 4 out of 5 by from Adequate TurboTax completely anticipated all of my needs and provided the proper forms, with the exception of quarterly estimated tax payments, and tax refund from the previous year applied to this year's taxes These are not complex tax concepts, yet Turbo Tax hid them so well I was forced to purchase, for $120, the Tax expert advice functionality of Turbo Tax. But for that, i would not have had to spend an extra $120 dollars.
Date published: 2021-05-16
Rated 5 out of 5 by from love turbotax! I've used turbotax for a few years and this year it was even more easy to use.
Date published: 2021-05-16
Rated 4 out of 5 by from catrine cathrine was helpful and clear with all her instructions while helping me with my tax preporation
Date published: 2021-05-16
Rated 2 out of 5 by from This was easy Thank you so much for making this process simple and easy.
Date published: 2021-05-16
Rated 5 out of 5 by from Simple, easy and effective Easy step by step guide on how to process my tax returns. Everything is covered, retirement, unemployment, charity donations. 2020 was a rough year and Turbotax helped me navigate it!
Date published: 2021-05-16
Rated 1 out of 5 by from Turbo Tax Refused to Properly Submit 1099-MISC I tried for over 4 hours to get the program to submit my 1099-MISC for rental property. The program refused to move forward and kept asking for royalty income and would not continue with the filing. I researched online and saw other people had the same problems. I tried the suggestions (e.g., adding $1 to the royalties line), but they didn't work for me...either. Eventually, I deleted the property altogether, but the I had to reinput all the data, including data from the previous year (which was no longer on Turbo Tax, even though I filed last year with Turbo Tax). What a nightmare.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo tax is good I felt that at times it was difficult to follow and when an exception was needed I had difficulty figuring out the forms and where to find the information. I did not like the fact that I could not see the my forms until payment and I did not like that you get through some of the process assuming you can use the lowest priced package and then at some point it told me I needed to pay more and upgrade to a different program.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 820
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy to use Easy to use, but unsure I am getting all of the money back that I should be
Date published: 2021-05-16
Rated 1 out of 5 by from Hidden fees I checked deluxe for 30.00 dollar fee to receive more money back When I got to check out page it cost 60 for deluxe and then an additional 40. 00 to process. If it wasn't the last day, I would have just filed them myself.
Date published: 2021-05-16
Rated 5 out of 5 by from So easy to use even a dummy can do it. (me) Really seems dummy-proof. I hate filing my taxes but they made it really easy!
Date published: 2021-05-16
Rated 4 out of 5 by from Adequate TurboTax completely anticipated all of my needs and provided the proper forms, with the exception of quarterly estimated tax payments, and tax refund from the previous year applied to this year's taxes These are not complex tax concepts, yet Turbo Tax hid them so well I was forced to purchase, for $120, the Tax expert advice functionality of Turbo Tax. But for that, i would not have had to spend an extra $120 dollars.
Date published: 2021-05-16
Rated 5 out of 5 by from love turbotax! I've used turbotax for a few years and this year it was even more easy to use.
Date published: 2021-05-16
Rated 4 out of 5 by from catrine cathrine was helpful and clear with all her instructions while helping me with my tax preporation
Date published: 2021-05-16
Rated 2 out of 5 by from This was easy Thank you so much for making this process simple and easy.
Date published: 2021-05-16
Rated 5 out of 5 by from Simple, easy and effective Easy step by step guide on how to process my tax returns. Everything is covered, retirement, unemployment, charity donations. 2020 was a rough year and Turbotax helped me navigate it!
Date published: 2021-05-16
Rated 1 out of 5 by from Turbo Tax Refused to Properly Submit 1099-MISC I tried for over 4 hours to get the program to submit my 1099-MISC for rental property. The program refused to move forward and kept asking for royalty income and would not continue with the filing. I researched online and saw other people had the same problems. I tried the suggestions (e.g., adding $1 to the royalties line), but they didn't work for me...either. Eventually, I deleted the property altogether, but the I had to reinput all the data, including data from the previous year (which was no longer on Turbo Tax, even though I filed last year with Turbo Tax). What a nightmare.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo tax is good I felt that at times it was difficult to follow and when an exception was needed I had difficulty figuring out the forms and where to find the information. I did not like the fact that I could not see the my forms until payment and I did not like that you get through some of the process assuming you can use the lowest priced package and then at some point it told me I needed to pay more and upgrade to a different program.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 820