TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from From an extreme taxphobe Elizabeth eased my tax anxiety and offered me options. I ended up saving $10K. Maybe next year I will be less terrified.
Date published: 2022-08-24
Rated 5 out of 5 by from Turbo Tax is simple to use. The Turbo Tax Software is simple to use and the Advisors were courteous and knowledgeable.
Date published: 2022-08-24
Rated 5 out of 5 by from Quick and easy taxes Pretty easy process and if there are any questions the self help buttons help a lot!
Date published: 2022-08-24
Rated 1 out of 5 by from Very bad at entering Energy Tax credits I installed a heat pump. The amounts I entered on the initial page of energy tax creadit questions did not transfer to the heat pump and the energy tax credit form.
Date published: 2022-08-24
Rated 5 out of 5 by from Excellent and Tax Pressure Reducer indeed! Didn't need any human expert - just the software helped me to navigate through the process
Date published: 2022-08-24
Rated 4 out of 5 by from Not bad, I like the way it handles very easy to use, though read the fine print. My tax process was not free which is why I came here...aka commercials commercials commercials keep saying free...i had to pay 147 which i think is unfair
Date published: 2022-08-24
Rated 5 out of 5 by from Awesome Great experience would definitely do it again, thanks
Date published: 2022-08-23
Rated 5 out of 5 by from Worth the time It was a good experience. Will use it again. Thank You
Date published: 2022-08-23
Rated 1 out of 5 by from Very disorganized My last agent was excellent but the complete Full Service experience was very poor. I started in March, had multiple agents who had to restart work, it took many hours of my own work, and am finally checking out five months later. Very disorganized and far from the complete end-to-end service I expected as a 10 year TurboTax customer
Date published: 2022-08-23
Rated 5 out of 5 by from CEO This is an awesome program, and the business support is outstanding.
Date published: 2022-08-23
All TurboTax® Offerings Reviews - Page 8190
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from From an extreme taxphobe Elizabeth eased my tax anxiety and offered me options. I ended up saving $10K. Maybe next year I will be less terrified.
Date published: 2022-08-24
Rated 5 out of 5 by from Turbo Tax is simple to use. The Turbo Tax Software is simple to use and the Advisors were courteous and knowledgeable.
Date published: 2022-08-24
Rated 5 out of 5 by from Quick and easy taxes Pretty easy process and if there are any questions the self help buttons help a lot!
Date published: 2022-08-24
Rated 1 out of 5 by from Very bad at entering Energy Tax credits I installed a heat pump. The amounts I entered on the initial page of energy tax creadit questions did not transfer to the heat pump and the energy tax credit form.
Date published: 2022-08-24
Rated 5 out of 5 by from Excellent and Tax Pressure Reducer indeed! Didn't need any human expert - just the software helped me to navigate through the process
Date published: 2022-08-24
Rated 4 out of 5 by from Not bad, I like the way it handles very easy to use, though read the fine print. My tax process was not free which is why I came here...aka commercials commercials commercials keep saying free...i had to pay 147 which i think is unfair
Date published: 2022-08-24
Rated 5 out of 5 by from Awesome Great experience would definitely do it again, thanks
Date published: 2022-08-23
Rated 5 out of 5 by from Worth the time It was a good experience. Will use it again. Thank You
Date published: 2022-08-23
Rated 1 out of 5 by from Very disorganized My last agent was excellent but the complete Full Service experience was very poor. I started in March, had multiple agents who had to restart work, it took many hours of my own work, and am finally checking out five months later. Very disorganized and far from the complete end-to-end service I expected as a 10 year TurboTax customer
Date published: 2022-08-23
Rated 5 out of 5 by from CEO This is an awesome program, and the business support is outstanding.
Date published: 2022-08-23
All TurboTax® Offerings Reviews - Page 8190