TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
DKNCdk from
From an extreme taxphobe
Elizabeth eased my tax anxiety and offered me options. I ended up saving $10K. Maybe next year I will be less terrified.
Date published: 2022-08-24
Rated 5 out of 5 by
Antoine J1 from
Turbo Tax is simple to use.
The Turbo Tax Software is simple to use and the Advisors were courteous and knowledgeable.
Date published: 2022-08-24
Rated 5 out of 5 by
maceiraj from
Quick and easy taxes
Pretty easy process and if there are any questions the self help buttons help a lot!
Date published: 2022-08-24
Rated 1 out of 5 by
Megan R from
Very bad at entering Energy Tax credits
I installed a heat pump. The amounts I entered on the initial page of energy tax creadit questions did not transfer to the heat pump and the energy tax credit form.
Date published: 2022-08-24
Rated 5 out of 5 by
Mazi_de_man from
Excellent and Tax Pressure Reducer indeed!
Didn't need any human expert - just the software helped me to navigate through the process
Date published: 2022-08-24
Rated 4 out of 5 by
KFunkToys from
Not bad, I like the way it handles
very easy to use, though read the fine print. My tax process was not free which is why I came here...aka commercials commercials commercials keep saying free...i had to pay 147 which i think is unfair
Date published: 2022-08-24
Rated 5 out of 5 by
ItsmeAxel from
Awesome
Great experience would definitely do it again, thanks
Date published: 2022-08-23
Rated 5 out of 5 by
Up up from
Worth the time
It was a good experience. Will use it again. Thank You
Date published: 2022-08-23
Rated 1 out of 5 by
herve986 from
Very disorganized
My last agent was excellent but the complete Full Service experience was very poor. I started in March, had multiple agents who had to restart work, it took many hours of my own work, and am finally checking out five months later. Very disorganized and far from the complete end-to-end service I expected as a 10 year TurboTax customer
Date published: 2022-08-23
Rated 5 out of 5 by
Babygirl010 from
CEO
This is an awesome program, and the business support is outstanding.
All TurboTax® Offerings Reviews - Page 8190
Date published: 2022-08-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DKNCdk from
From an extreme taxphobe
Elizabeth eased my tax anxiety and offered me options. I ended up saving $10K. Maybe next year I will be less terrified.
Date published: 2022-08-24
Rated 5 out of 5 by
Antoine J1 from
Turbo Tax is simple to use.
The Turbo Tax Software is simple to use and the Advisors were courteous and knowledgeable.
Date published: 2022-08-24
Rated 5 out of 5 by
maceiraj from
Quick and easy taxes
Pretty easy process and if there are any questions the self help buttons help a lot!
Date published: 2022-08-24
Rated 1 out of 5 by
Megan R from
Very bad at entering Energy Tax credits
I installed a heat pump. The amounts I entered on the initial page of energy tax creadit questions did not transfer to the heat pump and the energy tax credit form.
Date published: 2022-08-24
Rated 5 out of 5 by
Mazi_de_man from
Excellent and Tax Pressure Reducer indeed!
Didn't need any human expert - just the software helped me to navigate through the process
Date published: 2022-08-24
Rated 4 out of 5 by
KFunkToys from
Not bad, I like the way it handles
very easy to use, though read the fine print. My tax process was not free which is why I came here...aka commercials commercials commercials keep saying free...i had to pay 147 which i think is unfair
Date published: 2022-08-24
Rated 5 out of 5 by
ItsmeAxel from
Awesome
Great experience would definitely do it again, thanks
Date published: 2022-08-23
Rated 5 out of 5 by
Up up from
Worth the time
It was a good experience. Will use it again. Thank You
Date published: 2022-08-23
Rated 1 out of 5 by
herve986 from
Very disorganized
My last agent was excellent but the complete Full Service experience was very poor. I started in March, had multiple agents who had to restart work, it took many hours of my own work, and am finally checking out five months later. Very disorganized and far from the complete end-to-end service I expected as a 10 year TurboTax customer
Date published: 2022-08-23
Rated 5 out of 5 by
Babygirl010 from
CEO
This is an awesome program, and the business support is outstanding.
All TurboTax® Offerings Reviews - Page 8190
Date published: 2022-08-23