TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Kate420 BH ysjb from
Awesome
It was great yes it was as GH oof jydjskuhsb bhsjshsb
Date published: 2022-05-07
Rated 5 out of 5 by
DarlinNixxi from
Easy to use
Found it easy to use. My taxes are simple do I used the free state snd federal.
Date published: 2022-05-07
Rated 5 out of 5 by
Earlio52 from
Turbo tax is quick and easy!
Sandra was my live expert and she did a remarkable job.
Date published: 2022-05-07
Rated 5 out of 5 by
null from
Awesome
Luis is very good at what He does. He knows what He is doing and has great communication skills and has great qualities as a human being. He made explained everything and made Me feel comfortable. He is the most knowledgeable C.P.A. I have talked with. He put all competition in the rear view mirror. I told Him if He ran for President? I would vote for Him
Date published: 2022-05-07
Rated 2 out of 5 by
DavidDP3 from
Turbo Tax needs to improve internal communication
My case was transfered between 3 agents. The first agent canceled my case and communicated no reason to me. When I called in after seeing a message that my case was canceled, no service agent could explain why. So I had to reopen my case and had a new agent. For the second agent I had to wait about 2 weeks before she started my case. A few days in she transfered my case to the 3rd agent. The third agent, John, was fantastic. He helped me the whole way through. Overall I thought this would be 10x easier than doing taxes on my own, but it really wasn't. I think next time I will go to a regular accountant to do my taxes.
Date published: 2022-05-07
Rated 5 out of 5 by
Gary 19421961 from
Turbro tax was great
Great job professional did a fantastic job doing my taxes
Date published: 2022-05-07
Rated 5 out of 5 by
Ten12 from
Turbo Tax - The Best
I have been using Turbo Tax for the past 5 years and it's the best
Date published: 2022-05-07
Rated 1 out of 5 by
Kattie123456 from
I selected FREE!! They charged me $147
I'm upset. I selected FREE!! Then was charged $147.
Date published: 2022-05-07
Rated 5 out of 5 by
Seahag22 from
Thank U very much
All went well, support folks were professional and considerate.
Date published: 2022-05-07
Rated 5 out of 5 by
fstone23 from
OUTSTANDING WEBSITE
FILING WAS SO EASY. QUESTION WERE EASY TO UNDERSTAND. LOVE HOW EFFORTLESS THIS WAS. WILL DEFINATELY USE AGAIN. THANKS
All TurboTax® Offerings Reviews - Page 8188
Date published: 2022-05-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Kate420 BH ysjb from
Awesome
It was great yes it was as GH oof jydjskuhsb bhsjshsb
Date published: 2022-05-07
Rated 5 out of 5 by
DarlinNixxi from
Easy to use
Found it easy to use. My taxes are simple do I used the free state snd federal.
Date published: 2022-05-07
Rated 5 out of 5 by
Earlio52 from
Turbo tax is quick and easy!
Sandra was my live expert and she did a remarkable job.
Date published: 2022-05-07
Rated 5 out of 5 by
null from
Awesome
Luis is very good at what He does. He knows what He is doing and has great communication skills and has great qualities as a human being. He made explained everything and made Me feel comfortable. He is the most knowledgeable C.P.A. I have talked with. He put all competition in the rear view mirror. I told Him if He ran for President? I would vote for Him
Date published: 2022-05-07
Rated 2 out of 5 by
DavidDP3 from
Turbo Tax needs to improve internal communication
My case was transfered between 3 agents. The first agent canceled my case and communicated no reason to me. When I called in after seeing a message that my case was canceled, no service agent could explain why. So I had to reopen my case and had a new agent. For the second agent I had to wait about 2 weeks before she started my case. A few days in she transfered my case to the 3rd agent. The third agent, John, was fantastic. He helped me the whole way through. Overall I thought this would be 10x easier than doing taxes on my own, but it really wasn't. I think next time I will go to a regular accountant to do my taxes.
Date published: 2022-05-07
Rated 5 out of 5 by
Gary 19421961 from
Turbro tax was great
Great job professional did a fantastic job doing my taxes
Date published: 2022-05-07
Rated 5 out of 5 by
Ten12 from
Turbo Tax - The Best
I have been using Turbo Tax for the past 5 years and it's the best
Date published: 2022-05-07
Rated 1 out of 5 by
Kattie123456 from
I selected FREE!! They charged me $147
I'm upset. I selected FREE!! Then was charged $147.
Date published: 2022-05-07
Rated 5 out of 5 by
Seahag22 from
Thank U very much
All went well, support folks were professional and considerate.
Date published: 2022-05-07
Rated 5 out of 5 by
fstone23 from
OUTSTANDING WEBSITE
FILING WAS SO EASY. QUESTION WERE EASY TO UNDERSTAND. LOVE HOW EFFORTLESS THIS WAS. WILL DEFINATELY USE AGAIN. THANKS
All TurboTax® Offerings Reviews - Page 8188
Date published: 2022-05-07