TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
RDU812 from
Not as easy as last year
I had multiple questions this year that I needed help on. Turbo Tax explanations were not helpful on these.
Date published: 2022-04-18
Rated 3 out of 5 by
lanie18 from
turbo tax is stupid
it was good at first and everything went through and 2 days later I got a email saying it didn’t go through
Date published: 2022-04-18
Rated 2 out of 5 by
fdsetjkki from
numerous difficulties
I couldn't purchase TT - business online so I downloaded it from Amazon but then I don't have the option to get professional help. Website was not user friendly and couldn't get a rep only robots.
Date published: 2022-04-18
Rated 2 out of 5 by
nameless4134 from
Probably last time I'll use TurboTax
I've used TurboTax for years. Last few years, I've noticed the quality slipping. It's great if you just have a 1040 and a few W2s. The business and home tax questions are difficult to understand (if you have a business and personal stocks let's say). It should be more robust around the self employment, business, stocks, AMT, and now government specific things such as Covid relief.
Date published: 2022-04-18
Rated 2 out of 5 by
CB22222 from
Turbotax was not user friendly and expensive
Very confusing and hard to switch between filers. Some of the sections are easy but overall not happy with the new version.
Date published: 2022-04-18
Rated 5 out of 5 by
Troy413 from
Turbotax is my Go-To
Very thankful for TurboTax. It makes an unpleasant task much easier, thank you!
Date published: 2022-04-18
Rated 5 out of 5 by
Valentina60 from
Turbotax easy peasy
Each year I find it so simple to file my taxes, The answers to my questions are easy to understand and there is always an option to chat with someone for help.
Date published: 2022-04-18
Rated 5 out of 5 by
SippinCoffee from
Easy and Quick
Filing my taxes is always easy and quick when I use Turbo Tax. I get more back and I expect every time. If you aren't using Turbo Tax then you are messing up with your life!!
Date published: 2022-04-18
Rated 5 out of 5 by
Miles B from
Roseland is Awesome!
Roseland was awesome to help me step by step with getting my tax done. I'd recommend turbo tax to family and friends.
Date published: 2022-04-18
Rated 3 out of 5 by
null from
Disappointing as a small buisness
The amount of fees associated with filing my taxes is awful and cost me almost half of my refund. Your guise and advertising of free filing makes it feel a bit wose. Using the software is easy and it works, but I find your advertising misleading and the cost of your fees far too high
All TurboTax® Offerings Reviews - Page 8187
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
RDU812 from
Not as easy as last year
I had multiple questions this year that I needed help on. Turbo Tax explanations were not helpful on these.
Date published: 2022-04-18
Rated 3 out of 5 by
lanie18 from
turbo tax is stupid
it was good at first and everything went through and 2 days later I got a email saying it didn’t go through
Date published: 2022-04-18
Rated 2 out of 5 by
fdsetjkki from
numerous difficulties
I couldn't purchase TT - business online so I downloaded it from Amazon but then I don't have the option to get professional help. Website was not user friendly and couldn't get a rep only robots.
Date published: 2022-04-18
Rated 2 out of 5 by
nameless4134 from
Probably last time I'll use TurboTax
I've used TurboTax for years. Last few years, I've noticed the quality slipping. It's great if you just have a 1040 and a few W2s. The business and home tax questions are difficult to understand (if you have a business and personal stocks let's say). It should be more robust around the self employment, business, stocks, AMT, and now government specific things such as Covid relief.
Date published: 2022-04-18
Rated 2 out of 5 by
CB22222 from
Turbotax was not user friendly and expensive
Very confusing and hard to switch between filers. Some of the sections are easy but overall not happy with the new version.
Date published: 2022-04-18
Rated 5 out of 5 by
Troy413 from
Turbotax is my Go-To
Very thankful for TurboTax. It makes an unpleasant task much easier, thank you!
Date published: 2022-04-18
Rated 5 out of 5 by
Valentina60 from
Turbotax easy peasy
Each year I find it so simple to file my taxes, The answers to my questions are easy to understand and there is always an option to chat with someone for help.
Date published: 2022-04-18
Rated 5 out of 5 by
SippinCoffee from
Easy and Quick
Filing my taxes is always easy and quick when I use Turbo Tax. I get more back and I expect every time. If you aren't using Turbo Tax then you are messing up with your life!!
Date published: 2022-04-18
Rated 5 out of 5 by
Miles B from
Roseland is Awesome!
Roseland was awesome to help me step by step with getting my tax done. I'd recommend turbo tax to family and friends.
Date published: 2022-04-18
Rated 3 out of 5 by
null from
Disappointing as a small buisness
The amount of fees associated with filing my taxes is awful and cost me almost half of my refund. Your guise and advertising of free filing makes it feel a bit wose. Using the software is easy and it works, but I find your advertising misleading and the cost of your fees far too high
All TurboTax® Offerings Reviews - Page 8187
Date published: 2022-04-18