TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Makes the whole process simple I love the user friendly experience of the website.
Date published: 2023-03-03
Rated 5 out of 5 by from I love it!! I love turbo tax because they allow you to do your taxes yourself but they’re also there if you need help. I also love turbo tax because they look for all them tax breaks.
Date published: 2023-03-03
Rated 5 out of 5 by from 100% 100% buen cervicio buena atención y comunicación gracias
Date published: 2023-03-03
Rated 5 out of 5 by from Happy with it Doing taxes sucks, but this is genuinely the easiest way. Even having more complicated taxes for my first year with self-employed income was much easier than I expected it to be.
Date published: 2023-03-03
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax is very easy to use, the program walks you through every step.
Date published: 2023-03-03
Rated 3 out of 5 by from What happened to the free one This is the 3rd year I've used turbo tax and I keep trying to get the free edition but I keep getting the live deluxe and there seems to be no way to get back to the free one. It would be nice if I could choose my package as opposed to having to choose from the select few that they allow me to choose from. I didn't even use the assistance either. I didn't need to speak to anyone but I still ended up paying for the service because I couldn't get back to the free one. I probably won't be using this again next year.
Date published: 2023-03-03
Rated 1 out of 5 by from Awful Customer Service Talked with the "tax experts" multiple times and each time gave me wrong answers. First 2 times relied on finding Q&As on their website and having me interpret them, with the first person leading me entirely astray for why I did not qualify for a credit. For another issue, agent gave me blatantly wrong information on editing my return prior to filing it, but was able to solve the problem only by finding another Q&A on the website which disagreed with this expert. The last "expert" refused to pass my issue on to anyone else.
Date published: 2023-03-03
Rated 5 out of 5 by from Awesomeness Makes doing taxes super easy I recommend everyone to use turbo tax it’s the best
Date published: 2023-03-03
Rated 4 out of 5 by from simple its simple and self explanatory. dont need to spend hundreds to file.
Date published: 2023-03-03
Rated 5 out of 5 by from I’ve been filing with TurboTax for years You guys are the greatest I’ve been filing with you all over 10 years
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 8185
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes the whole process simple I love the user friendly experience of the website.
Date published: 2023-03-03
Rated 5 out of 5 by from I love it!! I love turbo tax because they allow you to do your taxes yourself but they’re also there if you need help. I also love turbo tax because they look for all them tax breaks.
Date published: 2023-03-03
Rated 5 out of 5 by from 100% 100% buen cervicio buena atención y comunicación gracias
Date published: 2023-03-03
Rated 5 out of 5 by from Happy with it Doing taxes sucks, but this is genuinely the easiest way. Even having more complicated taxes for my first year with self-employed income was much easier than I expected it to be.
Date published: 2023-03-03
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax is very easy to use, the program walks you through every step.
Date published: 2023-03-03
Rated 3 out of 5 by from What happened to the free one This is the 3rd year I've used turbo tax and I keep trying to get the free edition but I keep getting the live deluxe and there seems to be no way to get back to the free one. It would be nice if I could choose my package as opposed to having to choose from the select few that they allow me to choose from. I didn't even use the assistance either. I didn't need to speak to anyone but I still ended up paying for the service because I couldn't get back to the free one. I probably won't be using this again next year.
Date published: 2023-03-03
Rated 1 out of 5 by from Awful Customer Service Talked with the "tax experts" multiple times and each time gave me wrong answers. First 2 times relied on finding Q&As on their website and having me interpret them, with the first person leading me entirely astray for why I did not qualify for a credit. For another issue, agent gave me blatantly wrong information on editing my return prior to filing it, but was able to solve the problem only by finding another Q&A on the website which disagreed with this expert. The last "expert" refused to pass my issue on to anyone else.
Date published: 2023-03-03
Rated 5 out of 5 by from Awesomeness Makes doing taxes super easy I recommend everyone to use turbo tax it’s the best
Date published: 2023-03-03
Rated 4 out of 5 by from simple its simple and self explanatory. dont need to spend hundreds to file.
Date published: 2023-03-03
Rated 5 out of 5 by from I’ve been filing with TurboTax for years You guys are the greatest I’ve been filing with you all over 10 years
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 8185