TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great knowledge of taxes and software Strong knowledge base, pleasure to work with. Still the best product I have used.
Date published: 2022-04-07
Rated 4 out of 5 by from Turbotax is quite helpful It was very easy to follow the steps, as long as you have all of the forms they ask for it is pretty easy to fill out the right information.
Date published: 2022-04-07
Rated 4 out of 5 by from Gabriella was great Gabriella was great to work with, answered all my questions and explained things clearly.
Date published: 2022-04-07
Rated 2 out of 5 by from Shmurbo Tax Every year it gets more cutesy and more "black boxy". One doesn't know how it is computing your tax. You just have to put your faith in Intuit and our Government. Uggggh!
Date published: 2022-04-07
Rated 3 out of 5 by from Not Great You always say State filing is free but at the end you charge something. I will switch to another company next year.
Date published: 2022-04-07
Rated 4 out of 5 by from Awesome Program Haven't used system in a few years! Again easy to use.
Date published: 2022-04-07
Rated 5 out of 5 by from Ehhhh I done this for three years the first two where fine this year was running in to a lot of problems for me this time around and just been a long time and it’s not refunding
Date published: 2022-04-07
Rated 4 out of 5 by from Good for what it is Got what I needed out of it. Pretty self explanatory.
Date published: 2022-04-07
Rated 2 out of 5 by from TurboTax Has Issues Right Now! Unfortunately I haven't been able to download additional State tax programs or I can't purchase the state program to e-file. In other words the only thing working is the Federal Tax portion of TurboTax and this is so irritating. I only do about 8-9 taxes a year and you have me at a stop, not happy at all. Especially after calling on 4/1/22 and told you know it is an issue and should be repaired in 24/48 hrs. It is now 4/7/22 and it still doesn't work.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is the best! Turbo Tax makes filing taxes easy even if you are not an Accountant!
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 8183
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great knowledge of taxes and software Strong knowledge base, pleasure to work with. Still the best product I have used.
Date published: 2022-04-07
Rated 4 out of 5 by from Turbotax is quite helpful It was very easy to follow the steps, as long as you have all of the forms they ask for it is pretty easy to fill out the right information.
Date published: 2022-04-07
Rated 4 out of 5 by from Gabriella was great Gabriella was great to work with, answered all my questions and explained things clearly.
Date published: 2022-04-07
Rated 2 out of 5 by from Shmurbo Tax Every year it gets more cutesy and more "black boxy". One doesn't know how it is computing your tax. You just have to put your faith in Intuit and our Government. Uggggh!
Date published: 2022-04-07
Rated 3 out of 5 by from Not Great You always say State filing is free but at the end you charge something. I will switch to another company next year.
Date published: 2022-04-07
Rated 4 out of 5 by from Awesome Program Haven't used system in a few years! Again easy to use.
Date published: 2022-04-07
Rated 5 out of 5 by from Ehhhh I done this for three years the first two where fine this year was running in to a lot of problems for me this time around and just been a long time and it’s not refunding
Date published: 2022-04-07
Rated 4 out of 5 by from Good for what it is Got what I needed out of it. Pretty self explanatory.
Date published: 2022-04-07
Rated 2 out of 5 by from TurboTax Has Issues Right Now! Unfortunately I haven't been able to download additional State tax programs or I can't purchase the state program to e-file. In other words the only thing working is the Federal Tax portion of TurboTax and this is so irritating. I only do about 8-9 taxes a year and you have me at a stop, not happy at all. Especially after calling on 4/1/22 and told you know it is an issue and should be repaired in 24/48 hrs. It is now 4/7/22 and it still doesn't work.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is the best! Turbo Tax makes filing taxes easy even if you are not an Accountant!
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 8183