TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Bushy2 from
Great knowledge of taxes and software
Strong knowledge base, pleasure to work with. Still the best product I have used.
Date published: 2022-04-07
Rated 4 out of 5 by
trooomoo from
Turbotax is quite helpful
It was very easy to follow the steps, as long as you have all of the forms they ask for it is pretty easy to fill out the right information.
Date published: 2022-04-07
Rated 4 out of 5 by
Joeronan4 from
Gabriella was great
Gabriella was great to work with, answered all my questions and explained things clearly.
Date published: 2022-04-07
Rated 2 out of 5 by
Baltimore City from
Shmurbo Tax
Every year it gets more cutesy and more "black boxy". One doesn't know how it is computing your tax. You just have to put your faith in Intuit and our Government. Uggggh!
Date published: 2022-04-07
Rated 3 out of 5 by
Kortuk from
Not Great
You always say State filing is free but at the end you charge something. I will switch to another company next year.
Date published: 2022-04-07
Rated 4 out of 5 by
Bevy5703 from
Awesome Program
Haven't used system in a few years! Again easy to use.
Date published: 2022-04-07
Rated 5 out of 5 by
Fatboi33 from
Ehhhh
I done this for three years the first two where fine this year was running in to a lot of problems for me this time around and just been a long time and it’s not refunding
Date published: 2022-04-07
Rated 4 out of 5 by
JoeyTN12 from
Good for what it is
Got what I needed out of it. Pretty self explanatory.
Date published: 2022-04-07
Rated 2 out of 5 by
DebsNAmood2File from
TurboTax Has Issues Right Now!
Unfortunately I haven't been able to download additional State tax programs or I can't purchase the state program to e-file. In other words the only thing working is the Federal Tax portion of TurboTax and this is so irritating. I only do about 8-9 taxes a year and you have me at a stop, not happy at all. Especially after calling on 4/1/22 and told you know it is an issue and should be repaired in 24/48 hrs. It is now 4/7/22 and it still doesn't work.
Date published: 2022-04-07
Rated 5 out of 5 by
Bubbles20 from
Turbo Tax is the best!
Turbo Tax makes filing taxes easy even if you are not an Accountant!
All TurboTax® Offerings Reviews - Page 8183
Date published: 2022-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Bushy2 from
Great knowledge of taxes and software
Strong knowledge base, pleasure to work with. Still the best product I have used.
Date published: 2022-04-07
Rated 4 out of 5 by
trooomoo from
Turbotax is quite helpful
It was very easy to follow the steps, as long as you have all of the forms they ask for it is pretty easy to fill out the right information.
Date published: 2022-04-07
Rated 4 out of 5 by
Joeronan4 from
Gabriella was great
Gabriella was great to work with, answered all my questions and explained things clearly.
Date published: 2022-04-07
Rated 2 out of 5 by
Baltimore City from
Shmurbo Tax
Every year it gets more cutesy and more "black boxy". One doesn't know how it is computing your tax. You just have to put your faith in Intuit and our Government. Uggggh!
Date published: 2022-04-07
Rated 3 out of 5 by
Kortuk from
Not Great
You always say State filing is free but at the end you charge something. I will switch to another company next year.
Date published: 2022-04-07
Rated 4 out of 5 by
Bevy5703 from
Awesome Program
Haven't used system in a few years! Again easy to use.
Date published: 2022-04-07
Rated 5 out of 5 by
Fatboi33 from
Ehhhh
I done this for three years the first two where fine this year was running in to a lot of problems for me this time around and just been a long time and it’s not refunding
Date published: 2022-04-07
Rated 4 out of 5 by
JoeyTN12 from
Good for what it is
Got what I needed out of it. Pretty self explanatory.
Date published: 2022-04-07
Rated 2 out of 5 by
DebsNAmood2File from
TurboTax Has Issues Right Now!
Unfortunately I haven't been able to download additional State tax programs or I can't purchase the state program to e-file. In other words the only thing working is the Federal Tax portion of TurboTax and this is so irritating. I only do about 8-9 taxes a year and you have me at a stop, not happy at all. Especially after calling on 4/1/22 and told you know it is an issue and should be repaired in 24/48 hrs. It is now 4/7/22 and it still doesn't work.
Date published: 2022-04-07
Rated 5 out of 5 by
Bubbles20 from
Turbo Tax is the best!
Turbo Tax makes filing taxes easy even if you are not an Accountant!
All TurboTax® Offerings Reviews - Page 8183
Date published: 2022-04-07