TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Return Great format and very easy to use.I have used it for 5 straight years. I highly reccommend
Date published: 2023-03-01
Rated 1 out of 5 by from Resolution of transition issues .... ... too difficult. I was in a continual loop, i.e., TT stated that my return did not have any flags and I was good to go, but TT needed to check one last thing. The numbers I submitted were correct, but I was in this continual loop. I did not change anything but finally after going back to the forms and reading the instructions I just re-entered the same detail and it finally went through. There is an obvious glitch in your programming so FIX IT. I have used TT for years and this year, as well as last year there have been far too many issues. These issues lead me to believe I cannot trust your software.
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax was an AMAZING HELP!!!! Once again filing by myself.... I was unaware of the meaning of all the different terms to file. TurboTax walked me through the entire process to file efficiently without a problem. A live representative Sean clarified areas on my return that I was uncertain on. Which allowed me to confidently finish filing my taxes.
Date published: 2023-03-01
Rated 5 out of 5 by from I love Turbo Tax. It's so easy to use Awesome program to prepare taxes. Ease of use especially with questions and answers style.
Date published: 2023-03-01
Rated 5 out of 5 by from Big help! Help a lot in tax filing. Easy to follow! Very organized.
Date published: 2023-03-01
Rated 5 out of 5 by from love turbo tax i have always used turbo tax and today was the 1st time i had to use live advice adn boy did they help and answered all my questions.
Date published: 2023-03-01
Rated 2 out of 5 by from Fees are ridiculous! The fees for this service are ridiculous! I will be finding another service to use next year!
Date published: 2023-03-01
Rated 5 out of 5 by from I've used Turbo Tax for years, and It's been great I usually have a great experience filing my returns each year. It's not too difficult and has a great success rate.
Date published: 2023-03-01
Rated 4 out of 5 by from !099-DIV I had a lot of trouble locating where to enter my 1099-DIV form data. (And actually didn't) But the data did appear on the 1040 form. It could have been much easier if there were a separate Turbotax screen to enter the data.
Date published: 2023-03-01
Rated 5 out of 5 by from Right on!! Had to go back and change things multiple times thank you for letting me know
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8175
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Return Great format and very easy to use.I have used it for 5 straight years. I highly reccommend
Date published: 2023-03-01
Rated 1 out of 5 by from Resolution of transition issues .... ... too difficult. I was in a continual loop, i.e., TT stated that my return did not have any flags and I was good to go, but TT needed to check one last thing. The numbers I submitted were correct, but I was in this continual loop. I did not change anything but finally after going back to the forms and reading the instructions I just re-entered the same detail and it finally went through. There is an obvious glitch in your programming so FIX IT. I have used TT for years and this year, as well as last year there have been far too many issues. These issues lead me to believe I cannot trust your software.
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax was an AMAZING HELP!!!! Once again filing by myself.... I was unaware of the meaning of all the different terms to file. TurboTax walked me through the entire process to file efficiently without a problem. A live representative Sean clarified areas on my return that I was uncertain on. Which allowed me to confidently finish filing my taxes.
Date published: 2023-03-01
Rated 5 out of 5 by from I love Turbo Tax. It's so easy to use Awesome program to prepare taxes. Ease of use especially with questions and answers style.
Date published: 2023-03-01
Rated 5 out of 5 by from Big help! Help a lot in tax filing. Easy to follow! Very organized.
Date published: 2023-03-01
Rated 5 out of 5 by from love turbo tax i have always used turbo tax and today was the 1st time i had to use live advice adn boy did they help and answered all my questions.
Date published: 2023-03-01
Rated 2 out of 5 by from Fees are ridiculous! The fees for this service are ridiculous! I will be finding another service to use next year!
Date published: 2023-03-01
Rated 5 out of 5 by from I've used Turbo Tax for years, and It's been great I usually have a great experience filing my returns each year. It's not too difficult and has a great success rate.
Date published: 2023-03-01
Rated 4 out of 5 by from !099-DIV I had a lot of trouble locating where to enter my 1099-DIV form data. (And actually didn't) But the data did appear on the 1040 form. It could have been much easier if there were a separate Turbotax screen to enter the data.
Date published: 2023-03-01
Rated 5 out of 5 by from Right on!! Had to go back and change things multiple times thank you for letting me know
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8175