TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo is the best I use turbo tax every year. I am a very pleased with the program.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is Great, as Always! I've used TurboTax for the last dozen or so years and have always had an accurate, easy, and professional experience, which is why I keep coming back. The linkage with Mint is also a plus.
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo Tax Business Difficult, not for first time LLC filers. Step by step does not fully outline what is required.
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo tax live consultation disconnects line I am a 3 year turbo tax user that bought turbo tax live this year. I request a consultation with CPA Derrica(not sure if I spell her name right?). During middle of session, she dropped the line and no recall back. When I tried to request another live consultation, it says I need to request an extension which I don't want to do. It is a bad experience as I spent more money for consultation. I am looking for re-fund option to exclude the live consultation part.
Date published: 2022-04-18
Rated 4 out of 5 by from I've used TurboTax back when it was on 3 1/2" disk This year I had a bad experience for two reasons: 1. I e-filed on 04/15/2022 and have printouts but had to file again 04/17/2022 because after checking for confirmation there was nor record. 2: I had to pay $25 for the 2nd filing because your system recorded the 1st filing but found no record when I checked. This situation is very disturbing, it's almost like it's a scam to get payment without providing a service.
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax is awesome it was easy and direct. did not take long at all. very easy
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is very user friendly. Turbotax is very user friendly and convenient. I was dreading doing my taxes but it was much easier than I thought.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax+++ Amazing, quick and easy to file every year. Always appreciated.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and appropriate for multiple situations The entire process was really easy. I have multiple tax situations, and I found the questions relative and easily walked me through. I had to reach out via phone to the tax experts. She was very knowledgeable and professional.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax was great and loved there help thank you Great experience love the help that they gave me.it was great
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 8174
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is the best I use turbo tax every year. I am a very pleased with the program.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is Great, as Always! I've used TurboTax for the last dozen or so years and have always had an accurate, easy, and professional experience, which is why I keep coming back. The linkage with Mint is also a plus.
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo Tax Business Difficult, not for first time LLC filers. Step by step does not fully outline what is required.
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo tax live consultation disconnects line I am a 3 year turbo tax user that bought turbo tax live this year. I request a consultation with CPA Derrica(not sure if I spell her name right?). During middle of session, she dropped the line and no recall back. When I tried to request another live consultation, it says I need to request an extension which I don't want to do. It is a bad experience as I spent more money for consultation. I am looking for re-fund option to exclude the live consultation part.
Date published: 2022-04-18
Rated 4 out of 5 by from I've used TurboTax back when it was on 3 1/2" disk This year I had a bad experience for two reasons: 1. I e-filed on 04/15/2022 and have printouts but had to file again 04/17/2022 because after checking for confirmation there was nor record. 2: I had to pay $25 for the 2nd filing because your system recorded the 1st filing but found no record when I checked. This situation is very disturbing, it's almost like it's a scam to get payment without providing a service.
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax is awesome it was easy and direct. did not take long at all. very easy
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is very user friendly. Turbotax is very user friendly and convenient. I was dreading doing my taxes but it was much easier than I thought.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax+++ Amazing, quick and easy to file every year. Always appreciated.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and appropriate for multiple situations The entire process was really easy. I have multiple tax situations, and I found the questions relative and easily walked me through. I had to reach out via phone to the tax experts. She was very knowledgeable and professional.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax was great and loved there help thank you Great experience love the help that they gave me.it was great
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 8174