TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
DGHinKansasCity from
horrible disappointing process!!
I've been doing my taxes on line for years and this time was painful. I had to upgrade to deluxe because supposedly I was showing overseas investment which I don't have. I thought it's only $20 more and continued. When I got to the end I was charged over $200 for the filing. I'll never use turbotax again.
Date published: 2023-03-01
Rated 5 out of 5 by
KDP2023 from
Quick and painless...
Another year when my taxes were completed within an hour and without a migraine.
Date published: 2023-03-01
Rated 5 out of 5 by
CCSh from
easy to use and easy to get information
my return this year was more complicated than in the past and my questions were easily answered both with the on-line questions and by a live expert. Phyllis was patient and kind and made sure she understood the issues.
Date published: 2023-03-01
Rated 5 out of 5 by
1980LPN from
Easy to use
I have used TurboTax for years,always happy with refund and guidence
Date published: 2023-03-01
Rated 5 out of 5 by
Stephen1993 from
Awesome
It was great. Super fast and easy. Excellent. Will use again.
Date published: 2023-03-01
Rated 5 out of 5 by
Tyty2016 from
good i guess
good i guess. i wanted more but not enough . its cool though
Date published: 2023-03-01
Rated 3 out of 5 by
John Ketch from
Turbo Tax was hard to use this year
Had to connect with help and she was great but still had to file with mail because would not pull up last years taxes
Date published: 2023-03-01
Rated 1 out of 5 by
Mike in TX from
I was tricked at the end on payments/Watch out!!!
The process was more confusing than previous years. At the end, they have always made payment choices confusing, this year they tricked me totally, I didn't want the MAX return, but ended up being charged anyway, even after I indicated I did NOT want that. My return is not that big, and I don't want Turbo Tax reaping my earnings rewards.
Date published: 2023-03-01
Rated 2 out of 5 by
HighOnYourSupply from
Taxes for Small Business (artist) are Confusing!
The explanations for certain deductions/expenses was convoluted at times. Could be explained more in depth and in easy terms
Date published: 2023-03-01
Rated 4 out of 5 by
Bethperson1 from
Very Easy
TurboTax is very quick and easy. Definitely worth the $100-$200 to get it submitted hassle-free. Can do it all in one sitting!
All TurboTax® Offerings Reviews - Page 8172
Date published: 2023-03-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
DGHinKansasCity from
horrible disappointing process!!
I've been doing my taxes on line for years and this time was painful. I had to upgrade to deluxe because supposedly I was showing overseas investment which I don't have. I thought it's only $20 more and continued. When I got to the end I was charged over $200 for the filing. I'll never use turbotax again.
Date published: 2023-03-01
Rated 5 out of 5 by
KDP2023 from
Quick and painless...
Another year when my taxes were completed within an hour and without a migraine.
Date published: 2023-03-01
Rated 5 out of 5 by
CCSh from
easy to use and easy to get information
my return this year was more complicated than in the past and my questions were easily answered both with the on-line questions and by a live expert. Phyllis was patient and kind and made sure she understood the issues.
Date published: 2023-03-01
Rated 5 out of 5 by
1980LPN from
Easy to use
I have used TurboTax for years,always happy with refund and guidence
Date published: 2023-03-01
Rated 5 out of 5 by
Stephen1993 from
Awesome
It was great. Super fast and easy. Excellent. Will use again.
Date published: 2023-03-01
Rated 5 out of 5 by
Tyty2016 from
good i guess
good i guess. i wanted more but not enough . its cool though
Date published: 2023-03-01
Rated 3 out of 5 by
John Ketch from
Turbo Tax was hard to use this year
Had to connect with help and she was great but still had to file with mail because would not pull up last years taxes
Date published: 2023-03-01
Rated 1 out of 5 by
Mike in TX from
I was tricked at the end on payments/Watch out!!!
The process was more confusing than previous years. At the end, they have always made payment choices confusing, this year they tricked me totally, I didn't want the MAX return, but ended up being charged anyway, even after I indicated I did NOT want that. My return is not that big, and I don't want Turbo Tax reaping my earnings rewards.
Date published: 2023-03-01
Rated 2 out of 5 by
HighOnYourSupply from
Taxes for Small Business (artist) are Confusing!
The explanations for certain deductions/expenses was convoluted at times. Could be explained more in depth and in easy terms
Date published: 2023-03-01
Rated 4 out of 5 by
Bethperson1 from
Very Easy
TurboTax is very quick and easy. Definitely worth the $100-$200 to get it submitted hassle-free. Can do it all in one sitting!
All TurboTax® Offerings Reviews - Page 8172
Date published: 2023-03-01