TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from horrible disappointing process!! I've been doing my taxes on line for years and this time was painful. I had to upgrade to deluxe because supposedly I was showing overseas investment which I don't have. I thought it's only $20 more and continued. When I got to the end I was charged over $200 for the filing. I'll never use turbotax again.
Date published: 2023-03-01
Rated 5 out of 5 by from Quick and painless... Another year when my taxes were completed within an hour and without a migraine.
Date published: 2023-03-01
Rated 5 out of 5 by from easy to use and easy to get information my return this year was more complicated than in the past and my questions were easily answered both with the on-line questions and by a live expert. Phyllis was patient and kind and made sure she understood the issues.
Date published: 2023-03-01
Rated 5 out of 5 by from Easy to use I have used TurboTax for years,always happy with refund and guidence
Date published: 2023-03-01
Rated 5 out of 5 by from Awesome It was great. Super fast and easy. Excellent. Will use again.
Date published: 2023-03-01
Rated 5 out of 5 by from good i guess good i guess. i wanted more but not enough . its cool though
Date published: 2023-03-01
Rated 3 out of 5 by from Turbo Tax was hard to use this year Had to connect with help and she was great but still had to file with mail because would not pull up last years taxes
Date published: 2023-03-01
Rated 1 out of 5 by from I was tricked at the end on payments/Watch out!!! The process was more confusing than previous years. At the end, they have always made payment choices confusing, this year they tricked me totally, I didn't want the MAX return, but ended up being charged anyway, even after I indicated I did NOT want that. My return is not that big, and I don't want Turbo Tax reaping my earnings rewards.
Date published: 2023-03-01
Rated 2 out of 5 by from Taxes for Small Business (artist) are Confusing! The explanations for certain deductions/expenses was convoluted at times. Could be explained more in depth and in easy terms
Date published: 2023-03-01
Rated 4 out of 5 by from Very Easy TurboTax is very quick and easy. Definitely worth the $100-$200 to get it submitted hassle-free. Can do it all in one sitting!
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8172
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from horrible disappointing process!! I've been doing my taxes on line for years and this time was painful. I had to upgrade to deluxe because supposedly I was showing overseas investment which I don't have. I thought it's only $20 more and continued. When I got to the end I was charged over $200 for the filing. I'll never use turbotax again.
Date published: 2023-03-01
Rated 5 out of 5 by from Quick and painless... Another year when my taxes were completed within an hour and without a migraine.
Date published: 2023-03-01
Rated 5 out of 5 by from easy to use and easy to get information my return this year was more complicated than in the past and my questions were easily answered both with the on-line questions and by a live expert. Phyllis was patient and kind and made sure she understood the issues.
Date published: 2023-03-01
Rated 5 out of 5 by from Easy to use I have used TurboTax for years,always happy with refund and guidence
Date published: 2023-03-01
Rated 5 out of 5 by from Awesome It was great. Super fast and easy. Excellent. Will use again.
Date published: 2023-03-01
Rated 5 out of 5 by from good i guess good i guess. i wanted more but not enough . its cool though
Date published: 2023-03-01
Rated 3 out of 5 by from Turbo Tax was hard to use this year Had to connect with help and she was great but still had to file with mail because would not pull up last years taxes
Date published: 2023-03-01
Rated 1 out of 5 by from I was tricked at the end on payments/Watch out!!! The process was more confusing than previous years. At the end, they have always made payment choices confusing, this year they tricked me totally, I didn't want the MAX return, but ended up being charged anyway, even after I indicated I did NOT want that. My return is not that big, and I don't want Turbo Tax reaping my earnings rewards.
Date published: 2023-03-01
Rated 2 out of 5 by from Taxes for Small Business (artist) are Confusing! The explanations for certain deductions/expenses was convoluted at times. Could be explained more in depth and in easy terms
Date published: 2023-03-01
Rated 4 out of 5 by from Very Easy TurboTax is very quick and easy. Definitely worth the $100-$200 to get it submitted hassle-free. Can do it all in one sitting!
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8172