TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Turbo Tax It sucks -- I tried to file electronically, and ir was rejected, so I had to print out the entire thing -- all 67 pages.
Date published: 2022-04-11
Rated 4 out of 5 by from TURBO TAX is pretty good While overall I think TurboTax does a great job of preparing tax returns, there is one glaring disappointment. It does not automatically let you prepare your estimates. It just assumes that the program knows better than you what you should pay. Often, that is not the case!
Date published: 2022-04-11
Rated 5 out of 5 by from Great customer service!!!! The customer specialist was amazing. She needs a raise. I'd recommend your services to anyone! GREAT JOB!!!!!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax help was AWESOME! I was having a hard time understanding the question that was being asked of me and the tax expert was so very helpful in figuring it all out!
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is very resourceful The assistant that helped me earlier answered every question I had.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is Great. Thanks Kevin! Kevin was great! He walked me through my return and complicated tax situation with RSU's and ISO's. He made sure to be thorough and also helped me understand how thing I do now, will affect me in the future. This was all supper easy and I was able to not stress so much over taxes. I really enjoyed Kevin and hope to work with him again in the next year!
Date published: 2022-04-11
Rated 3 out of 5 by from Frustrating but helpful Is it easier than filling out the forms by hand? Definitely. Does is spell things out in plain English? Yup. Is it painless? No. Most years it takes me 4+ days to complete my taxes through TurboTax. I am self employed, so it's a bit more complicated than for many people, but I really wish they had a section where you could view All your info in one place, and another section where you could see the actual tax forms, rather than the simplified questions version. I inevitably get stuck somewhere and they offer to help me out ...if I only pay an extra $80-100 for an upgraded version. Not my favorite. That being said, it saved me about $400 because I didn't have to pay a CPA to file my taxes for me. Worth it if you're shorter on money than time.
Date published: 2022-04-11
Rated 5 out of 5 by from EASY AND ACCURATE I have been using turbo tax for many years and its the right option for my family
Date published: 2022-04-11
Rated 5 out of 5 by from Great Been using for Turbo Tax years, Thanks for your help
Date published: 2022-04-11
Rated 1 out of 5 by from Turbotax is the worst Switching to HR Block so that I can file for free, the turbotax fees are insane and criminal.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 8168
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax It sucks -- I tried to file electronically, and ir was rejected, so I had to print out the entire thing -- all 67 pages.
Date published: 2022-04-11
Rated 4 out of 5 by from TURBO TAX is pretty good While overall I think TurboTax does a great job of preparing tax returns, there is one glaring disappointment. It does not automatically let you prepare your estimates. It just assumes that the program knows better than you what you should pay. Often, that is not the case!
Date published: 2022-04-11
Rated 5 out of 5 by from Great customer service!!!! The customer specialist was amazing. She needs a raise. I'd recommend your services to anyone! GREAT JOB!!!!!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax help was AWESOME! I was having a hard time understanding the question that was being asked of me and the tax expert was so very helpful in figuring it all out!
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is very resourceful The assistant that helped me earlier answered every question I had.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is Great. Thanks Kevin! Kevin was great! He walked me through my return and complicated tax situation with RSU's and ISO's. He made sure to be thorough and also helped me understand how thing I do now, will affect me in the future. This was all supper easy and I was able to not stress so much over taxes. I really enjoyed Kevin and hope to work with him again in the next year!
Date published: 2022-04-11
Rated 3 out of 5 by from Frustrating but helpful Is it easier than filling out the forms by hand? Definitely. Does is spell things out in plain English? Yup. Is it painless? No. Most years it takes me 4+ days to complete my taxes through TurboTax. I am self employed, so it's a bit more complicated than for many people, but I really wish they had a section where you could view All your info in one place, and another section where you could see the actual tax forms, rather than the simplified questions version. I inevitably get stuck somewhere and they offer to help me out ...if I only pay an extra $80-100 for an upgraded version. Not my favorite. That being said, it saved me about $400 because I didn't have to pay a CPA to file my taxes for me. Worth it if you're shorter on money than time.
Date published: 2022-04-11
Rated 5 out of 5 by from EASY AND ACCURATE I have been using turbo tax for many years and its the right option for my family
Date published: 2022-04-11
Rated 5 out of 5 by from Great Been using for Turbo Tax years, Thanks for your help
Date published: 2022-04-11
Rated 1 out of 5 by from Turbotax is the worst Switching to HR Block so that I can file for free, the turbotax fees are insane and criminal.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 8168