TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
RaymondScott from
Turbo Tax
It sucks -- I tried to file electronically, and ir was rejected, so I had to print out the entire thing -- all 67 pages.
Date published: 2022-04-11
Rated 4 out of 5 by
Goldie1943 from
TURBO TAX is pretty good
While overall I think TurboTax does a great job of preparing tax returns, there is one glaring disappointment. It does not automatically let you prepare your estimates. It just assumes that the program knows better than you what you should pay. Often, that is not the case!
Date published: 2022-04-11
Rated 5 out of 5 by
Nemosgirl90 from
Great customer service!!!!
The customer specialist was amazing. She needs a raise. I'd recommend your services to anyone! GREAT JOB!!!!!
Date published: 2022-04-11
Rated 5 out of 5 by
SisLott from
Turbo tax help was AWESOME!
I was having a hard time understanding the question that was being asked of me and the tax expert was so very helpful in figuring it all out!
Date published: 2022-04-11
Rated 5 out of 5 by
Chicken2300 from
TurboTax is very resourceful
The assistant that helped me earlier answered every question I had.
Date published: 2022-04-11
Rated 5 out of 5 by
klockwork_ from
TurboTax is Great. Thanks Kevin!
Kevin was great! He walked me through my return and complicated tax situation with RSU's and ISO's. He made sure to be thorough and also helped me understand how thing I do now, will affect me in the future. This was all supper easy and I was able to not stress so much over taxes. I really enjoyed Kevin and hope to work with him again in the next year!
Date published: 2022-04-11
Rated 3 out of 5 by
A2p3o5irjn from
Frustrating but helpful
Is it easier than filling out the forms by hand? Definitely. Does is spell things out in plain English? Yup. Is it painless? No. Most years it takes me 4+ days to complete my taxes through TurboTax. I am self employed, so it's a bit more complicated than for many people, but I really wish they had a section where you could view All your info in one place, and another section where you could see the actual tax forms, rather than the simplified questions version. I inevitably get stuck somewhere and they offer to help me out ...if I only pay an extra $80-100 for an upgraded version. Not my favorite. That being said, it saved me about $400 because I didn't have to pay a CPA to file my taxes for me. Worth it if you're shorter on money than time.
Date published: 2022-04-11
Rated 5 out of 5 by
BEK19 from
EASY AND ACCURATE
I have been using turbo tax for many years and its the right option for my family
Date published: 2022-04-11
Rated 5 out of 5 by
Papafaz from
Great
Been using for Turbo Tax years, Thanks for your help
Date published: 2022-04-11
Rated 1 out of 5 by
fluffyfatpuppy from
Turbotax is the worst
Switching to HR Block so that I can file for free, the turbotax fees are insane and criminal.
All TurboTax® Offerings Reviews - Page 8168
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
RaymondScott from
Turbo Tax
It sucks -- I tried to file electronically, and ir was rejected, so I had to print out the entire thing -- all 67 pages.
Date published: 2022-04-11
Rated 4 out of 5 by
Goldie1943 from
TURBO TAX is pretty good
While overall I think TurboTax does a great job of preparing tax returns, there is one glaring disappointment. It does not automatically let you prepare your estimates. It just assumes that the program knows better than you what you should pay. Often, that is not the case!
Date published: 2022-04-11
Rated 5 out of 5 by
Nemosgirl90 from
Great customer service!!!!
The customer specialist was amazing. She needs a raise. I'd recommend your services to anyone! GREAT JOB!!!!!
Date published: 2022-04-11
Rated 5 out of 5 by
SisLott from
Turbo tax help was AWESOME!
I was having a hard time understanding the question that was being asked of me and the tax expert was so very helpful in figuring it all out!
Date published: 2022-04-11
Rated 5 out of 5 by
Chicken2300 from
TurboTax is very resourceful
The assistant that helped me earlier answered every question I had.
Date published: 2022-04-11
Rated 5 out of 5 by
klockwork_ from
TurboTax is Great. Thanks Kevin!
Kevin was great! He walked me through my return and complicated tax situation with RSU's and ISO's. He made sure to be thorough and also helped me understand how thing I do now, will affect me in the future. This was all supper easy and I was able to not stress so much over taxes. I really enjoyed Kevin and hope to work with him again in the next year!
Date published: 2022-04-11
Rated 3 out of 5 by
A2p3o5irjn from
Frustrating but helpful
Is it easier than filling out the forms by hand? Definitely. Does is spell things out in plain English? Yup. Is it painless? No. Most years it takes me 4+ days to complete my taxes through TurboTax. I am self employed, so it's a bit more complicated than for many people, but I really wish they had a section where you could view All your info in one place, and another section where you could see the actual tax forms, rather than the simplified questions version. I inevitably get stuck somewhere and they offer to help me out ...if I only pay an extra $80-100 for an upgraded version. Not my favorite. That being said, it saved me about $400 because I didn't have to pay a CPA to file my taxes for me. Worth it if you're shorter on money than time.
Date published: 2022-04-11
Rated 5 out of 5 by
BEK19 from
EASY AND ACCURATE
I have been using turbo tax for many years and its the right option for my family
Date published: 2022-04-11
Rated 5 out of 5 by
Papafaz from
Great
Been using for Turbo Tax years, Thanks for your help
Date published: 2022-04-11
Rated 1 out of 5 by
fluffyfatpuppy from
Turbotax is the worst
Switching to HR Block so that I can file for free, the turbotax fees are insane and criminal.
All TurboTax® Offerings Reviews - Page 8168
Date published: 2022-04-11