TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
null from
Bad Experience
Said filing my state return would be $10. After entering my information they charged me $15
Date published: 2023-03-01
Rated 2 out of 5 by
Lakshdiehdh from
They lost my taxes
I've used turbo tax for the last 5yrs and out of the 5yrs they lost my taxes twice like I never filed them luckily I downloaded a copy but for the price and their personal promise to protect you losing taxes and documents is not ok in my book
Date published: 2023-03-01
Rated 5 out of 5 by
RudyGray from
Turbo tax gives me flexibility to file taxes from
The online live agent Kay Kay J. was very helpful when my taxes were reviewed and I needed help.
Date published: 2023-03-01
Rated 1 out of 5 by
jojo1234546 from
Way to expensive
Way to expensive Way to expensive Way to expensive
Date published: 2023-03-01
Rated 3 out of 5 by
PKStormin from
Way to pricey
TurboTax (used) to be less than $50 many years ago. It's kind of absurd that I get charged $400 for TurboTax just for a return of $77. It's not worth it for some scenarios and it's obvious that TurboTax just wants to add more charges every chance it gets! With the new fancy coding, walk-throughs (and now timers) I would hope that TurboTax is spending its money on finding ways to help consumers spend less for its product instead of promoting spending more. The TurboTax (user) cost has dramatically increased (and I mean like a ridiculous 400% more!!) Perhaps TurboTax could focus on reducing its charges?? I will not pay over $400 for a $600 return again. I will not even pay more than $50 to use TurboTax again! It's disgraceful how its increased its cost so only the rich can file.
Date published: 2023-03-01
Rated 5 out of 5 by
JT104 from
TurboTax was Great!
The Expert (Adam) that assisted me was outstanding! He asked concise questions and answered all my questions! He made sure that I understood every step and took the pressure off of me for doing my taxes especially in the areas of concerns that I had for last tax season.
Date published: 2023-03-01
Rated 5 out of 5 by
AMS91 from
Turbo Tax takes the stress out of filing taxes!
This is the best and most economical system ever! Even with self-employment, Turbo Tax is thorough and complete. Their agents are top notch, very knowledgable, professional, and patient. I couldn't be happier...done in just a few hours.
Date published: 2023-03-01
Rated 4 out of 5 by
Toe Tom from
fairly easy to navigate
walks you through all the steps.Sometimes difficult to go back to fix errors.
Date published: 2023-03-01
Rated 5 out of 5 by
RICK Slick not home from
Turbo Tax Review
Excellent program. It improves every for the past 20 years
Date published: 2023-03-01
Rated 5 out of 5 by
Mathew 1976 from
Another great experience!
My file this year was more complex than usual but following the guides I was to complete my returns without much difficulty. Due to the extra level of complexity (moving, sale of home, multi state), for the first time I connected with an expert for a final review - which was also a great experience. The expert was a CPA with a number of years of experience, was genuine, knowledgeable and very helpful!
All TurboTax® Offerings Reviews - Page 8164
Date published: 2023-03-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
null from
Bad Experience
Said filing my state return would be $10. After entering my information they charged me $15
Date published: 2023-03-01
Rated 2 out of 5 by
Lakshdiehdh from
They lost my taxes
I've used turbo tax for the last 5yrs and out of the 5yrs they lost my taxes twice like I never filed them luckily I downloaded a copy but for the price and their personal promise to protect you losing taxes and documents is not ok in my book
Date published: 2023-03-01
Rated 5 out of 5 by
RudyGray from
Turbo tax gives me flexibility to file taxes from
The online live agent Kay Kay J. was very helpful when my taxes were reviewed and I needed help.
Date published: 2023-03-01
Rated 1 out of 5 by
jojo1234546 from
Way to expensive
Way to expensive Way to expensive Way to expensive
Date published: 2023-03-01
Rated 3 out of 5 by
PKStormin from
Way to pricey
TurboTax (used) to be less than $50 many years ago. It's kind of absurd that I get charged $400 for TurboTax just for a return of $77. It's not worth it for some scenarios and it's obvious that TurboTax just wants to add more charges every chance it gets! With the new fancy coding, walk-throughs (and now timers) I would hope that TurboTax is spending its money on finding ways to help consumers spend less for its product instead of promoting spending more. The TurboTax (user) cost has dramatically increased (and I mean like a ridiculous 400% more!!) Perhaps TurboTax could focus on reducing its charges?? I will not pay over $400 for a $600 return again. I will not even pay more than $50 to use TurboTax again! It's disgraceful how its increased its cost so only the rich can file.
Date published: 2023-03-01
Rated 5 out of 5 by
JT104 from
TurboTax was Great!
The Expert (Adam) that assisted me was outstanding! He asked concise questions and answered all my questions! He made sure that I understood every step and took the pressure off of me for doing my taxes especially in the areas of concerns that I had for last tax season.
Date published: 2023-03-01
Rated 5 out of 5 by
AMS91 from
Turbo Tax takes the stress out of filing taxes!
This is the best and most economical system ever! Even with self-employment, Turbo Tax is thorough and complete. Their agents are top notch, very knowledgable, professional, and patient. I couldn't be happier...done in just a few hours.
Date published: 2023-03-01
Rated 4 out of 5 by
Toe Tom from
fairly easy to navigate
walks you through all the steps.Sometimes difficult to go back to fix errors.
Date published: 2023-03-01
Rated 5 out of 5 by
RICK Slick not home from
Turbo Tax Review
Excellent program. It improves every for the past 20 years
Date published: 2023-03-01
Rated 5 out of 5 by
Mathew 1976 from
Another great experience!
My file this year was more complex than usual but following the guides I was to complete my returns without much difficulty. Due to the extra level of complexity (moving, sale of home, multi state), for the first time I connected with an expert for a final review - which was also a great experience. The expert was a CPA with a number of years of experience, was genuine, knowledgeable and very helpful!
All TurboTax® Offerings Reviews - Page 8164
Date published: 2023-03-01