TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from you charged me $110.00 for a $49.95 product. never again will I use turbo taxy you stole $60.00 from me and then hide from me giving me no way to contact anyone there
Date published: 2021-03-04
Rated 5 out of 5 by from I love using Turbo Tax!!! Turbo Tax is easy to use and they help you get the biggest refund!!!
Date published: 2021-03-04
Rated 5 out of 5 by from Fantastic Program Have been using Turbo Tax for years. I love the ease of the program. Walks you through every step
Date published: 2021-03-04
Rated 5 out of 5 by from Best Software, World Class Customer Service!!! The customer service is truly WORLD CLASS and hands down the BEST in the industry! Super friendly folks, very professional, down to earth and really great all around. Sure, I was on the phone for a little over 3 hrs with several reps and managers and finally a CPA, but they weren't going to give up on my tricky tax situation. They were patient, warm, kind and really easy to talk to. I LOVE that they were not going to give up on my situation and helping me find the right and best solution. Don't sleep on em, they're who you want to go with 100%. Dependable, trustworthy and there when you need them, cheers!
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is awesome All good. Figured out new 1099-NEC forms. Used questions to get answers.
Date published: 2021-03-04
Rated 3 out of 5 by from Not So Great, Anymore Had trouble with IRA conversion to Roth, rental property and income. Did not save prior year returns, even though I did.
Date published: 2021-03-04
Rated 5 out of 5 by from Five Years and Still Satisfied I have used Turbo Tax for many years now, and have no issues with this service. I highly recommend anyone who is interested in filling their taxes to use this service. Heads over H&R Block.
Date published: 2021-03-04
Rated 2 out of 5 by from Turbo Tax did not load properly. The copy did not load properly. It would not run the update until I deleted the first copy and reload it again. I kept waiting for the update and it did not send it to me. I had to work around the problem. This is not a typical TURBOTAX problem.
Date published: 2021-03-04
Rated 1 out of 5 by from It's expensive but easy to use. It's easy to use, and way more convenient than going to an in-person assessor. Beware of the extra charge to pay for their service with your refund. It was $40 extra dollars for me.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo tax is awesome She was nice helpful and patient willing to work with me.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8161
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from you charged me $110.00 for a $49.95 product. never again will I use turbo taxy you stole $60.00 from me and then hide from me giving me no way to contact anyone there
Date published: 2021-03-04
Rated 5 out of 5 by from I love using Turbo Tax!!! Turbo Tax is easy to use and they help you get the biggest refund!!!
Date published: 2021-03-04
Rated 5 out of 5 by from Fantastic Program Have been using Turbo Tax for years. I love the ease of the program. Walks you through every step
Date published: 2021-03-04
Rated 5 out of 5 by from Best Software, World Class Customer Service!!! The customer service is truly WORLD CLASS and hands down the BEST in the industry! Super friendly folks, very professional, down to earth and really great all around. Sure, I was on the phone for a little over 3 hrs with several reps and managers and finally a CPA, but they weren't going to give up on my tricky tax situation. They were patient, warm, kind and really easy to talk to. I LOVE that they were not going to give up on my situation and helping me find the right and best solution. Don't sleep on em, they're who you want to go with 100%. Dependable, trustworthy and there when you need them, cheers!
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is awesome All good. Figured out new 1099-NEC forms. Used questions to get answers.
Date published: 2021-03-04
Rated 3 out of 5 by from Not So Great, Anymore Had trouble with IRA conversion to Roth, rental property and income. Did not save prior year returns, even though I did.
Date published: 2021-03-04
Rated 5 out of 5 by from Five Years and Still Satisfied I have used Turbo Tax for many years now, and have no issues with this service. I highly recommend anyone who is interested in filling their taxes to use this service. Heads over H&R Block.
Date published: 2021-03-04
Rated 2 out of 5 by from Turbo Tax did not load properly. The copy did not load properly. It would not run the update until I deleted the first copy and reload it again. I kept waiting for the update and it did not send it to me. I had to work around the problem. This is not a typical TURBOTAX problem.
Date published: 2021-03-04
Rated 1 out of 5 by from It's expensive but easy to use. It's easy to use, and way more convenient than going to an in-person assessor. Beware of the extra charge to pay for their service with your refund. It was $40 extra dollars for me.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo tax is awesome She was nice helpful and patient willing to work with me.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8161