TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from I love Turbo Tax It's simple, easy, and stress-free. What's not to love?
Date published: 2023-03-01
Rated 5 out of 5 by from Turbotax is awesome! Turbo tax was simple, clean, and effective. Should have been using it all my life.
Date published: 2023-03-01
Rated 5 out of 5 by from I like it! I have used on-line turbo tax for three years now. Of course, you have to spend time gathering all your info, but it's so fast, I got it done in a few hours. There was some speed thing at the beginning, a countdown clock, but that was distracting, and I set my own pace. I like how you can connect to other bank institutions quickly - this year it finally really worked well - and I liked how you can take a pic of your W-2 and upload it, very helpful.
Date published: 2023-03-01
Rated 4 out of 5 by from Turbo Tax has served my needs for many years I've had a very positive experience with technicians, who diagnosed some computer problems and I especially like the "fix errors," part of the program
Date published: 2023-03-01
Rated 4 out of 5 by from thank you Very easy to navigate. Thanks, I didnt have much trouble.
Date published: 2023-03-01
Rated 2 out of 5 by from Bad Experience Said filing my state return would be $10. After entering my information they charged me $15
Date published: 2023-03-01
Rated 2 out of 5 by from They lost my taxes I've used turbo tax for the last 5yrs and out of the 5yrs they lost my taxes twice like I never filed them luckily I downloaded a copy but for the price and their personal promise to protect you losing taxes and documents is not ok in my book
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo tax gives me flexibility to file taxes from The online live agent Kay Kay J. was very helpful when my taxes were reviewed and I needed help.
Date published: 2023-03-01
Rated 1 out of 5 by from Way to expensive Way to expensive Way to expensive Way to expensive
Date published: 2023-03-01
Rated 3 out of 5 by from Way to pricey TurboTax (used) to be less than $50 many years ago. It's kind of absurd that I get charged $400 for TurboTax just for a return of $77. It's not worth it for some scenarios and it's obvious that TurboTax just wants to add more charges every chance it gets! With the new fancy coding, walk-throughs (and now timers) I would hope that TurboTax is spending its money on finding ways to help consumers spend less for its product instead of promoting spending more. The TurboTax (user) cost has dramatically increased (and I mean like a ridiculous 400% more!!) Perhaps TurboTax could focus on reducing its charges?? I will not pay over $400 for a $600 return again. I will not even pay more than $50 to use TurboTax again! It's disgraceful how its increased its cost so only the rich can file.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8157
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax It's simple, easy, and stress-free. What's not to love?
Date published: 2023-03-01
Rated 5 out of 5 by from Turbotax is awesome! Turbo tax was simple, clean, and effective. Should have been using it all my life.
Date published: 2023-03-01
Rated 5 out of 5 by from I like it! I have used on-line turbo tax for three years now. Of course, you have to spend time gathering all your info, but it's so fast, I got it done in a few hours. There was some speed thing at the beginning, a countdown clock, but that was distracting, and I set my own pace. I like how you can connect to other bank institutions quickly - this year it finally really worked well - and I liked how you can take a pic of your W-2 and upload it, very helpful.
Date published: 2023-03-01
Rated 4 out of 5 by from Turbo Tax has served my needs for many years I've had a very positive experience with technicians, who diagnosed some computer problems and I especially like the "fix errors," part of the program
Date published: 2023-03-01
Rated 4 out of 5 by from thank you Very easy to navigate. Thanks, I didnt have much trouble.
Date published: 2023-03-01
Rated 2 out of 5 by from Bad Experience Said filing my state return would be $10. After entering my information they charged me $15
Date published: 2023-03-01
Rated 2 out of 5 by from They lost my taxes I've used turbo tax for the last 5yrs and out of the 5yrs they lost my taxes twice like I never filed them luckily I downloaded a copy but for the price and their personal promise to protect you losing taxes and documents is not ok in my book
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo tax gives me flexibility to file taxes from The online live agent Kay Kay J. was very helpful when my taxes were reviewed and I needed help.
Date published: 2023-03-01
Rated 1 out of 5 by from Way to expensive Way to expensive Way to expensive Way to expensive
Date published: 2023-03-01
Rated 3 out of 5 by from Way to pricey TurboTax (used) to be less than $50 many years ago. It's kind of absurd that I get charged $400 for TurboTax just for a return of $77. It's not worth it for some scenarios and it's obvious that TurboTax just wants to add more charges every chance it gets! With the new fancy coding, walk-throughs (and now timers) I would hope that TurboTax is spending its money on finding ways to help consumers spend less for its product instead of promoting spending more. The TurboTax (user) cost has dramatically increased (and I mean like a ridiculous 400% more!!) Perhaps TurboTax could focus on reducing its charges?? I will not pay over $400 for a $600 return again. I will not even pay more than $50 to use TurboTax again! It's disgraceful how its increased its cost so only the rich can file.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8157