TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from TurboTax is great Got in a loop or didn't know what I was doing. But I got through it and I've finished !!!
Date published: 2021-03-03
Rated 5 out of 5 by from Absolutely love this service Iv been using turbo tax since 2014 and this is the first time I used the live help and I’m so mad I waited this long to give them a try the agent Michael was super helpful and made the process super quick and easy thank you!
Date published: 2021-03-03
Rated 5 out of 5 by from So simple and relieved to have it done It was very easy and got it done quickly by myself
Date published: 2021-03-03
Rated 2 out of 5 by from I do my taxes myself typically this year I let the I had a tax lady from turbo tax do the whole package for me. This experience was the weirdest series of events ever... the woman didn't get back to me for days and days at a time... would ignore me. Stalled on alot of things I asked. It took almost 2 weeks from the day I chose to submit all my info for her to do my taxes and for them to be finished. And she always wanted to speak to me around mid night... it was just odd. And I definately will not being going this route next year. I've asked several questions since my taxes were submitted and I was told I had 2 weeks after to conversation and ask questions to her specifically and again... I have msged several times and I haven't got a response back from her in days again... I had to correct her a few times on wrong information she put in my taxes like holy smokes man. And I paid for that.. ugh. Sad day lol
Date published: 2021-03-03
Rated 2 out of 5 by from price has jumped too high Good service and product but way too high price now
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax Live Expert was Awesome! I wasn’t sure how the live expert would work, but I am so glad I chose this service. Dennis was excellent, answered all my questions and truly put my mind at ease. This service was absolutely worth the cost and I recommend it to anyone who may have concerns about their taxes.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax is my go-to Taxes were a bit more complicated this year. I'm thankful that I don't have to go it alone.
Date published: 2021-03-03
Rated 5 out of 5 by from Very responsive and professional It was indeed a pleasure working with Kevin. Combined with the easy to use TurboTax software and Kevin’s direction the filling was ready in due time.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is so helpful! easy step by step guide- thank you turbotax for explaining everything to me
Date published: 2021-03-03
Rated 3 out of 5 by from Turbo Tax does what it says it will do. It took less time than I thought it would. Way too expensive
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8157
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is great Got in a loop or didn't know what I was doing. But I got through it and I've finished !!!
Date published: 2021-03-03
Rated 5 out of 5 by from Absolutely love this service Iv been using turbo tax since 2014 and this is the first time I used the live help and I’m so mad I waited this long to give them a try the agent Michael was super helpful and made the process super quick and easy thank you!
Date published: 2021-03-03
Rated 5 out of 5 by from So simple and relieved to have it done It was very easy and got it done quickly by myself
Date published: 2021-03-03
Rated 2 out of 5 by from I do my taxes myself typically this year I let the I had a tax lady from turbo tax do the whole package for me. This experience was the weirdest series of events ever... the woman didn't get back to me for days and days at a time... would ignore me. Stalled on alot of things I asked. It took almost 2 weeks from the day I chose to submit all my info for her to do my taxes and for them to be finished. And she always wanted to speak to me around mid night... it was just odd. And I definately will not being going this route next year. I've asked several questions since my taxes were submitted and I was told I had 2 weeks after to conversation and ask questions to her specifically and again... I have msged several times and I haven't got a response back from her in days again... I had to correct her a few times on wrong information she put in my taxes like holy smokes man. And I paid for that.. ugh. Sad day lol
Date published: 2021-03-03
Rated 2 out of 5 by from price has jumped too high Good service and product but way too high price now
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax Live Expert was Awesome! I wasn’t sure how the live expert would work, but I am so glad I chose this service. Dennis was excellent, answered all my questions and truly put my mind at ease. This service was absolutely worth the cost and I recommend it to anyone who may have concerns about their taxes.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax is my go-to Taxes were a bit more complicated this year. I'm thankful that I don't have to go it alone.
Date published: 2021-03-03
Rated 5 out of 5 by from Very responsive and professional It was indeed a pleasure working with Kevin. Combined with the easy to use TurboTax software and Kevin’s direction the filling was ready in due time.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is so helpful! easy step by step guide- thank you turbotax for explaining everything to me
Date published: 2021-03-03
Rated 3 out of 5 by from Turbo Tax does what it says it will do. It took less time than I thought it would. Way too expensive
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8157