TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Sylianna from
I love Turbo Tax
It's simple, easy, and stress-free. What's not to love?
Date published: 2023-03-01
Rated 5 out of 5 by
Cyfithepennyless from
Turbotax is awesome!
Turbo tax was simple, clean, and effective. Should have been using it all my life.
Date published: 2023-03-01
Rated 5 out of 5 by
Joe Nathan from
I like it!
I have used on-line turbo tax for three years now. Of course, you have to spend time gathering all your info, but it's so fast, I got it done in a few hours. There was some speed thing at the beginning, a countdown clock, but that was distracting, and I set my own pace. I like how you can connect to other bank institutions quickly - this year it finally really worked well - and I liked how you can take a pic of your W-2 and upload it, very helpful.
Date published: 2023-03-01
Rated 4 out of 5 by
GLS2 from
Turbo Tax has served my needs for many years
I've had a very positive experience with technicians, who diagnosed some computer problems and I especially like the "fix errors," part of the program
Date published: 2023-03-01
Rated 4 out of 5 by
skuster94 from
thank you
Very easy to navigate. Thanks, I didnt have much trouble.
Date published: 2023-03-01
Rated 2 out of 5 by
null from
Bad Experience
Said filing my state return would be $10. After entering my information they charged me $15
Date published: 2023-03-01
Rated 2 out of 5 by
Lakshdiehdh from
They lost my taxes
I've used turbo tax for the last 5yrs and out of the 5yrs they lost my taxes twice like I never filed them luckily I downloaded a copy but for the price and their personal promise to protect you losing taxes and documents is not ok in my book
Date published: 2023-03-01
Rated 5 out of 5 by
RudyGray from
Turbo tax gives me flexibility to file taxes from
The online live agent Kay Kay J. was very helpful when my taxes were reviewed and I needed help.
Date published: 2023-03-01
Rated 1 out of 5 by
jojo1234546 from
Way to expensive
Way to expensive Way to expensive Way to expensive
Date published: 2023-03-01
Rated 3 out of 5 by
PKStormin from
Way to pricey
TurboTax (used) to be less than $50 many years ago. It's kind of absurd that I get charged $400 for TurboTax just for a return of $77. It's not worth it for some scenarios and it's obvious that TurboTax just wants to add more charges every chance it gets! With the new fancy coding, walk-throughs (and now timers) I would hope that TurboTax is spending its money on finding ways to help consumers spend less for its product instead of promoting spending more. The TurboTax (user) cost has dramatically increased (and I mean like a ridiculous 400% more!!) Perhaps TurboTax could focus on reducing its charges?? I will not pay over $400 for a $600 return again. I will not even pay more than $50 to use TurboTax again! It's disgraceful how its increased its cost so only the rich can file.
All TurboTax® Offerings Reviews - Page 8157
Date published: 2023-03-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Sylianna from
I love Turbo Tax
It's simple, easy, and stress-free. What's not to love?
Date published: 2023-03-01
Rated 5 out of 5 by
Cyfithepennyless from
Turbotax is awesome!
Turbo tax was simple, clean, and effective. Should have been using it all my life.
Date published: 2023-03-01
Rated 5 out of 5 by
Joe Nathan from
I like it!
I have used on-line turbo tax for three years now. Of course, you have to spend time gathering all your info, but it's so fast, I got it done in a few hours. There was some speed thing at the beginning, a countdown clock, but that was distracting, and I set my own pace. I like how you can connect to other bank institutions quickly - this year it finally really worked well - and I liked how you can take a pic of your W-2 and upload it, very helpful.
Date published: 2023-03-01
Rated 4 out of 5 by
GLS2 from
Turbo Tax has served my needs for many years
I've had a very positive experience with technicians, who diagnosed some computer problems and I especially like the "fix errors," part of the program
Date published: 2023-03-01
Rated 4 out of 5 by
skuster94 from
thank you
Very easy to navigate. Thanks, I didnt have much trouble.
Date published: 2023-03-01
Rated 2 out of 5 by
null from
Bad Experience
Said filing my state return would be $10. After entering my information they charged me $15
Date published: 2023-03-01
Rated 2 out of 5 by
Lakshdiehdh from
They lost my taxes
I've used turbo tax for the last 5yrs and out of the 5yrs they lost my taxes twice like I never filed them luckily I downloaded a copy but for the price and their personal promise to protect you losing taxes and documents is not ok in my book
Date published: 2023-03-01
Rated 5 out of 5 by
RudyGray from
Turbo tax gives me flexibility to file taxes from
The online live agent Kay Kay J. was very helpful when my taxes were reviewed and I needed help.
Date published: 2023-03-01
Rated 1 out of 5 by
jojo1234546 from
Way to expensive
Way to expensive Way to expensive Way to expensive
Date published: 2023-03-01
Rated 3 out of 5 by
PKStormin from
Way to pricey
TurboTax (used) to be less than $50 many years ago. It's kind of absurd that I get charged $400 for TurboTax just for a return of $77. It's not worth it for some scenarios and it's obvious that TurboTax just wants to add more charges every chance it gets! With the new fancy coding, walk-throughs (and now timers) I would hope that TurboTax is spending its money on finding ways to help consumers spend less for its product instead of promoting spending more. The TurboTax (user) cost has dramatically increased (and I mean like a ridiculous 400% more!!) Perhaps TurboTax could focus on reducing its charges?? I will not pay over $400 for a $600 return again. I will not even pay more than $50 to use TurboTax again! It's disgraceful how its increased its cost so only the rich can file.
All TurboTax® Offerings Reviews - Page 8157
Date published: 2023-03-01