TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Sloppy sloppy sloppy I used to like turbo tax, but this year it’s extra sloppy. If I had the will to try somewhere else, I would. I just can’t bare to put myself through it again. You can google the same questions that people have year after year and they still haven’t reworded the question or provided any help, but the price goes up anyway. The info transfer was worse than useless.
Date published: 2021-02-25
Rated 5 out of 5 by from Sure makes it easy The only problem is that I was suppose to get a free State down load but I was charged for all my State down loads
Date published: 2021-02-25
Rated 5 out of 5 by from Good Stuff It was all good. It makes taxes easy peasy and takes alot of the work out for me.
Date published: 2021-02-25
Rated 5 out of 5 by from SO Easy!! This was the best website to file my taxes. It explained everything and took me step by step to filing my taxes.
Date published: 2021-02-25
Rated 5 out of 5 by from live support is helpful i had issues trying to figure out the issue in the chat but then received a phone call back and the person on the line was very helpful
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax. Quick and Easy! TurboTax is super efficient in enabling U.S. citizens to self-prepare their taxes. I have always felt at ease when navigating the website and when I receive Live Expert assistance.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy to use! Easy to use, pulls over your data from last year and doesn't take long to complete!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use! Super easy to use and very clear. They try to explain every detail every step of the way.
Date published: 2021-02-25
Rated 5 out of 5 by from Great product and people. TTax is Awesome! The process is very intuitive. Any confusion, quickly and clearly explained. Because of consequences from COVID, explanations for me personally by an expert (live!) were most helpful and professional.
Date published: 2021-02-25
Rated 4 out of 5 by from Is good, but getting worse I am using TurboTax for 4 years. I like its clear user interface and ease of input. However this year, I face several bugs, including described below: https://ttlc.intuit.com/community/taxes/discussion/turbotax-saying-a-w-2c-is-on-the-way/00/1947249 https://ttlc.intuit.com/community/tax-credits-deductions/discussion/turbo-tax-indicates-that-it-detects-that-my-spouse-had-a-lapse-in-health-insurance-coverage-during/00/720712 I also noticed few questions that are not stated clearly and without proper help information/ It feels like software got worse.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8157
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Sloppy sloppy sloppy I used to like turbo tax, but this year it’s extra sloppy. If I had the will to try somewhere else, I would. I just can’t bare to put myself through it again. You can google the same questions that people have year after year and they still haven’t reworded the question or provided any help, but the price goes up anyway. The info transfer was worse than useless.
Date published: 2021-02-25
Rated 5 out of 5 by from Sure makes it easy The only problem is that I was suppose to get a free State down load but I was charged for all my State down loads
Date published: 2021-02-25
Rated 5 out of 5 by from Good Stuff It was all good. It makes taxes easy peasy and takes alot of the work out for me.
Date published: 2021-02-25
Rated 5 out of 5 by from SO Easy!! This was the best website to file my taxes. It explained everything and took me step by step to filing my taxes.
Date published: 2021-02-25
Rated 5 out of 5 by from live support is helpful i had issues trying to figure out the issue in the chat but then received a phone call back and the person on the line was very helpful
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax. Quick and Easy! TurboTax is super efficient in enabling U.S. citizens to self-prepare their taxes. I have always felt at ease when navigating the website and when I receive Live Expert assistance.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy to use! Easy to use, pulls over your data from last year and doesn't take long to complete!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use! Super easy to use and very clear. They try to explain every detail every step of the way.
Date published: 2021-02-25
Rated 5 out of 5 by from Great product and people. TTax is Awesome! The process is very intuitive. Any confusion, quickly and clearly explained. Because of consequences from COVID, explanations for me personally by an expert (live!) were most helpful and professional.
Date published: 2021-02-25
Rated 4 out of 5 by from Is good, but getting worse I am using TurboTax for 4 years. I like its clear user interface and ease of input. However this year, I face several bugs, including described below: https://ttlc.intuit.com/community/taxes/discussion/turbotax-saying-a-w-2c-is-on-the-way/00/1947249 https://ttlc.intuit.com/community/tax-credits-deductions/discussion/turbo-tax-indicates-that-it-detects-that-my-spouse-had-a-lapse-in-health-insurance-coverage-during/00/720712 I also noticed few questions that are not stated clearly and without proper help information/ It feels like software got worse.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8157