TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to work with Very responsive and easy to work with. I will definitely use turbo Tax again.
Date published: 2021-03-04
Rated 5 out of 5 by from great great great great nice fun great perfect wonderful
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is awesomely user friendly! This is my second year filing tax with Turbo Tax and it is so easy to navigate. I didn't even need an expert to walk me through.
Date published: 2021-03-04
Rated 2 out of 5 by from Turbotax Business 2020 full of Problems After downloading TT Business 2020 and entering all the required information, I ran checks on both the federal & state returns without any errors. When it came to filing both state & federal returns using e-file, the program told me that the Intuit Center was unable to transmit the returns because the season was not open yet, even though it is March 4th. When I decided to print the returns and mail them instead, the program asked me if I wanted to continue because there were errors in the returns. I ran the return check two more times and the program did not find any errors. There are definitely several bugs in this program that need to be fixed!!
Date published: 2021-03-04
Rated 4 out of 5 by from Turbo Tax is great. I was a little confused with the part about my grandson. His paternal Aunt took custody. Otherwise, it was pleasant.
Date published: 2021-03-04
Rated 1 out of 5 by from Can't file NYS RT less than 2 wks from deadline State from not ready to file on March 4th before March 15th deadline. Form has not been ready for over two weeks. No indication when it will be fixed in program. Missing form is a basic form and is not a new form introduced in 2020. Help menu takes you to the generic web-based help and is not specific to that place in the program. I have emailed issue to TT. No response yet.
Date published: 2021-03-04
Rated 5 out of 5 by from TURBO TAX IS GREAT I LOVE IT IT'S EASY TO USE AND VERY Thorough. It made the tax experience easy for me to complete.
Date published: 2021-03-04
Rated 5 out of 5 by from You can't go wrong. Using Turbo Tax was easy and fast. Their Tax expert will guide you from beginning to the end.
Date published: 2021-03-04
Rated 4 out of 5 by from Great till the end The tax form was great and most information was imported. But the filing was much more difficult and it wouldn't let me use my credit card to pay for the state so it cost me an additional $40. I have been using Turbo Tax for many years and never had this problem before. Guess they need some extra cash just like the government.
Date published: 2021-03-04
Rated 5 out of 5 by from Filing w2 I had no one to help me do my taxes and don't have a lot of extra money. This was the most helpful site I've ever been on!!! That says a lot
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8157
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to work with Very responsive and easy to work with. I will definitely use turbo Tax again.
Date published: 2021-03-04
Rated 5 out of 5 by from great great great great nice fun great perfect wonderful
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is awesomely user friendly! This is my second year filing tax with Turbo Tax and it is so easy to navigate. I didn't even need an expert to walk me through.
Date published: 2021-03-04
Rated 2 out of 5 by from Turbotax Business 2020 full of Problems After downloading TT Business 2020 and entering all the required information, I ran checks on both the federal & state returns without any errors. When it came to filing both state & federal returns using e-file, the program told me that the Intuit Center was unable to transmit the returns because the season was not open yet, even though it is March 4th. When I decided to print the returns and mail them instead, the program asked me if I wanted to continue because there were errors in the returns. I ran the return check two more times and the program did not find any errors. There are definitely several bugs in this program that need to be fixed!!
Date published: 2021-03-04
Rated 4 out of 5 by from Turbo Tax is great. I was a little confused with the part about my grandson. His paternal Aunt took custody. Otherwise, it was pleasant.
Date published: 2021-03-04
Rated 1 out of 5 by from Can't file NYS RT less than 2 wks from deadline State from not ready to file on March 4th before March 15th deadline. Form has not been ready for over two weeks. No indication when it will be fixed in program. Missing form is a basic form and is not a new form introduced in 2020. Help menu takes you to the generic web-based help and is not specific to that place in the program. I have emailed issue to TT. No response yet.
Date published: 2021-03-04
Rated 5 out of 5 by from TURBO TAX IS GREAT I LOVE IT IT'S EASY TO USE AND VERY Thorough. It made the tax experience easy for me to complete.
Date published: 2021-03-04
Rated 5 out of 5 by from You can't go wrong. Using Turbo Tax was easy and fast. Their Tax expert will guide you from beginning to the end.
Date published: 2021-03-04
Rated 4 out of 5 by from Great till the end The tax form was great and most information was imported. But the filing was much more difficult and it wouldn't let me use my credit card to pay for the state so it cost me an additional $40. I have been using Turbo Tax for many years and never had this problem before. Guess they need some extra cash just like the government.
Date published: 2021-03-04
Rated 5 out of 5 by from Filing w2 I had no one to help me do my taxes and don't have a lot of extra money. This was the most helpful site I've ever been on!!! That says a lot
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8157