TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281680 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Exceptionally Stream-Line Tax info is easily accessible when needed, without bogging the process down with info that is not need by the filer. This keeps questions to a minimal, as well as added confusion attributed to excess info.
Date published: 2021-03-14
Rated 1 out of 5 by from No tax help available like in previous years In previous years using TurboTax for Business, I was able to contact an expert as needed with urgent tax questions. But, I was informed AFTER I purchased the software that no help is provided. Very disappointing
Date published: 2021-03-14
Rated 4 out of 5 by from Good w some shortcomings Have used TT for several years and like it, yet wish it were not so slow and wish it had better context sensitive help. On this year's, I found an apparent bug where I wanted to print only my state return and selected as such, but the federal was included after the state and I could only eliminate it by selecting out those pages. If I had not checked I would have wasted 10 pages of paper and ink.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is straightforward and easy to use! I really like how TurboTax walks you through the income and expense sections and asks questions!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax Made Life Easy This was my first time filling myself and turbo tax made the process so simple and easy Thanks TurboTax
Date published: 2021-03-14
Rated 5 out of 5 by from Love Turbo Tax! I have used Turbo Tax for the last several years. I love it! Some years my returns are simple and others more complex. TurboTax fits all my need.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax really helps! I loved chatting with an expert when I was stuck on an issue!
Date published: 2021-03-14
Rated 5 out of 5 by from First Time not using a person Was really nervous but was super easy to use and being someone not very techy to begin with was very user friendly!
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is Awesome! Very easy to navigate and nice to be able to speak to a live person if you have any questions.
Date published: 2021-03-14
Rated 5 out of 5 by from I will have no other software do my taxes I had a self-induced hiccup where I feared I may have to pay $605k in taxes only to find out I did a typo... do not mistake a period for a comma was what your help desk found.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 8155
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Exceptionally Stream-Line Tax info is easily accessible when needed, without bogging the process down with info that is not need by the filer. This keeps questions to a minimal, as well as added confusion attributed to excess info.
Date published: 2021-03-14
Rated 1 out of 5 by from No tax help available like in previous years In previous years using TurboTax for Business, I was able to contact an expert as needed with urgent tax questions. But, I was informed AFTER I purchased the software that no help is provided. Very disappointing
Date published: 2021-03-14
Rated 4 out of 5 by from Good w some shortcomings Have used TT for several years and like it, yet wish it were not so slow and wish it had better context sensitive help. On this year's, I found an apparent bug where I wanted to print only my state return and selected as such, but the federal was included after the state and I could only eliminate it by selecting out those pages. If I had not checked I would have wasted 10 pages of paper and ink.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is straightforward and easy to use! I really like how TurboTax walks you through the income and expense sections and asks questions!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax Made Life Easy This was my first time filling myself and turbo tax made the process so simple and easy Thanks TurboTax
Date published: 2021-03-14
Rated 5 out of 5 by from Love Turbo Tax! I have used Turbo Tax for the last several years. I love it! Some years my returns are simple and others more complex. TurboTax fits all my need.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax really helps! I loved chatting with an expert when I was stuck on an issue!
Date published: 2021-03-14
Rated 5 out of 5 by from First Time not using a person Was really nervous but was super easy to use and being someone not very techy to begin with was very user friendly!
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is Awesome! Very easy to navigate and nice to be able to speak to a live person if you have any questions.
Date published: 2021-03-14
Rated 5 out of 5 by from I will have no other software do my taxes I had a self-induced hiccup where I feared I may have to pay $605k in taxes only to find out I did a typo... do not mistake a period for a comma was what your help desk found.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 8155