TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Different platforms, different refund amounts I entered the same info in the website and through the download. $200 more back on website but charges twice as much to file!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is the only way I file I have used TurboTax for the last 8 years. Never had a complaint. Ships timely, works accurately.
Date published: 2021-03-03
Rated 3 out of 5 by from TurboTax can be improved! eFile for state's should not cost $65 additional dollars. Electronic filing should be desirable and therefore FREE!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is great It was simple, easy, and free. I have used Turbo Tax for over 20 years.
Date published: 2021-03-03
Rated 4 out of 5 by from I love using turbo tax. It saves me money. Very informative and educational and saved money..
Date published: 2021-03-03
Rated 2 out of 5 by from The app for business i found way too complicated. This program is very detailed but absolutely hard to get helped. No examples on topics. For instance i was trying to deduct my vehicle and on certain from as a deduction it showed ALT which set an error and won't let me e-file. So i went to the other form and was trying to change depreciation method - it either set error on that page or created ALT on th eform 1. So i decided to put this page away, which is nonsense. Besides, no possible way to connect to specialist or smtg. So much money for very complicated way to file and anyway i ended up filing by mail.
Date published: 2021-03-03
Rated 3 out of 5 by from It was okay It was alright slow response times. Once I paid it started to be a quicker process
Date published: 2021-03-03
Rated 5 out of 5 by from 100% Recommend I worked with Abby to my complete taxes for one of the craziest years of my life to date (a move, unemployment, etc) and she was the best. Very clear, concise and communicative throughout the whole process. She made a stressful situation that I was dreading SO much easier. I've already recommended to friends and family. 100% all in on TurboTax Live.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is so easy to use I didn't have any problems using Turbo Tax. It's Great!!
Date published: 2021-03-03
Rated 2 out of 5 by from Turbo Tax is NOT user friendly and VERY Confusing I helped my friend Cynthia file this online as while as I file with TurboTax. I have worked with tax returns via CPA firm for 30+ years & this is the most frustrating program & experience that I have ever used.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8152
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Different platforms, different refund amounts I entered the same info in the website and through the download. $200 more back on website but charges twice as much to file!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is the only way I file I have used TurboTax for the last 8 years. Never had a complaint. Ships timely, works accurately.
Date published: 2021-03-03
Rated 3 out of 5 by from TurboTax can be improved! eFile for state's should not cost $65 additional dollars. Electronic filing should be desirable and therefore FREE!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is great It was simple, easy, and free. I have used Turbo Tax for over 20 years.
Date published: 2021-03-03
Rated 4 out of 5 by from I love using turbo tax. It saves me money. Very informative and educational and saved money..
Date published: 2021-03-03
Rated 2 out of 5 by from The app for business i found way too complicated. This program is very detailed but absolutely hard to get helped. No examples on topics. For instance i was trying to deduct my vehicle and on certain from as a deduction it showed ALT which set an error and won't let me e-file. So i went to the other form and was trying to change depreciation method - it either set error on that page or created ALT on th eform 1. So i decided to put this page away, which is nonsense. Besides, no possible way to connect to specialist or smtg. So much money for very complicated way to file and anyway i ended up filing by mail.
Date published: 2021-03-03
Rated 3 out of 5 by from It was okay It was alright slow response times. Once I paid it started to be a quicker process
Date published: 2021-03-03
Rated 5 out of 5 by from 100% Recommend I worked with Abby to my complete taxes for one of the craziest years of my life to date (a move, unemployment, etc) and she was the best. Very clear, concise and communicative throughout the whole process. She made a stressful situation that I was dreading SO much easier. I've already recommended to friends and family. 100% all in on TurboTax Live.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is so easy to use I didn't have any problems using Turbo Tax. It's Great!!
Date published: 2021-03-03
Rated 2 out of 5 by from Turbo Tax is NOT user friendly and VERY Confusing I helped my friend Cynthia file this online as while as I file with TurboTax. I have worked with tax returns via CPA firm for 30+ years & this is the most frustrating program & experience that I have ever used.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8152