TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Armman from
Turbo is good
These expert fr. Turbo tax ate hosome. They even file your tax for (0$)..thanks guy for experties...
Date published: 2022-03-16
Rated 5 out of 5 by
Kirsten88 from
I liked when RISK of audit was assessed.
I felt that TurboTax Business was more "helpful" in the past. Questions are met with general answers and it's almost like being directed to the IRS pages to read. I appreciate that I can still fill out the forms, and not just be led through, but actually look at the result of changing data. I still believe TurboTax is one of the most user friendlly.
Date published: 2022-03-16
Rated 3 out of 5 by
Alexe888 from
Getting worst every year
Getting worst every year I wasn't able to E-file Business extension 7004 I had to go to pay another company to do it, But it's still better than H&R Block
Date published: 2022-03-16
Rated 5 out of 5 by
OluOmobaba from
Turbo Tax is awesome!
TurboTax is easy to use and idiot-proof. Great tool year in year out.
Date published: 2022-03-16
Rated 5 out of 5 by
Ducky 29 from
Turbo is awesome
Good help and business and awesome service every time
Date published: 2022-03-16
Rated 4 out of 5 by
Georgekp60 from
Been Using Turbo Tax for many years.
The tax code and specifics like, rebate credits and chilld tax credits just got more complicated. Turbo tax got me though these. I did need help from Ruth in Texas, and she found an error on a form, however all the calculations were correct.
Date published: 2022-03-16
Rated 5 out of 5 by
Retirement 1 from
Pretty easy to use.
No real issues, pretty simple method. Questions were answered promptly. Satisfied with Jon's professionalism.
Date published: 2022-03-16
Rated 2 out of 5 by
Dinaenae1 from
Frustration and Disappointment
I've used turbo Tax in the past and I have never had the kind of problems I encountered for my 2021 filing. The software runs you around in circles and makes some selections for you that it will not allow you to change, such as filing status. That should be the choice of the person filing. The product needs to be made more user friendly. When I got to the end and ready to file, it automatically brought up both Federal and State returns for e-filing and I had trouble separating the two so that I could file the State return myself, as Turbo Tax wanted an additional $25.00 to e-file the State return. It also listed two different amounts for what was due to the State. Like the government does not have their hand in our pockets already, you want to dig deeper and make sure all the lint is taken too so there is no cushion left. I also had some questions, but finding a phone number to contact the company is like looking for sesame seeds in a wood chip pile.
Date published: 2022-03-16
Rated 5 out of 5 by
rupomrupom from
first time used it and loved the service
I had my personal W2 and multiple single member llc including new business, thats why i needed someone's help anyway and then i saw turbotax full service, usually i have been using turbotax myself to do tax filing, She made my life easier
Date published: 2022-03-16
Rated 4 out of 5 by
r_ch from
Software User Experience is not as good as Online
Online has better guidance and easier user interface. Software is not as good as Online version
All TurboTax® Offerings Reviews - Page 8152
Date published: 2022-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Armman from
Turbo is good
These expert fr. Turbo tax ate hosome. They even file your tax for (0$)..thanks guy for experties...
Date published: 2022-03-16
Rated 5 out of 5 by
Kirsten88 from
I liked when RISK of audit was assessed.
I felt that TurboTax Business was more "helpful" in the past. Questions are met with general answers and it's almost like being directed to the IRS pages to read. I appreciate that I can still fill out the forms, and not just be led through, but actually look at the result of changing data. I still believe TurboTax is one of the most user friendlly.
Date published: 2022-03-16
Rated 3 out of 5 by
Alexe888 from
Getting worst every year
Getting worst every year I wasn't able to E-file Business extension 7004 I had to go to pay another company to do it, But it's still better than H&R Block
Date published: 2022-03-16
Rated 5 out of 5 by
OluOmobaba from
Turbo Tax is awesome!
TurboTax is easy to use and idiot-proof. Great tool year in year out.
Date published: 2022-03-16
Rated 5 out of 5 by
Ducky 29 from
Turbo is awesome
Good help and business and awesome service every time
Date published: 2022-03-16
Rated 4 out of 5 by
Georgekp60 from
Been Using Turbo Tax for many years.
The tax code and specifics like, rebate credits and chilld tax credits just got more complicated. Turbo tax got me though these. I did need help from Ruth in Texas, and she found an error on a form, however all the calculations were correct.
Date published: 2022-03-16
Rated 5 out of 5 by
Retirement 1 from
Pretty easy to use.
No real issues, pretty simple method. Questions were answered promptly. Satisfied with Jon's professionalism.
Date published: 2022-03-16
Rated 2 out of 5 by
Dinaenae1 from
Frustration and Disappointment
I've used turbo Tax in the past and I have never had the kind of problems I encountered for my 2021 filing. The software runs you around in circles and makes some selections for you that it will not allow you to change, such as filing status. That should be the choice of the person filing. The product needs to be made more user friendly. When I got to the end and ready to file, it automatically brought up both Federal and State returns for e-filing and I had trouble separating the two so that I could file the State return myself, as Turbo Tax wanted an additional $25.00 to e-file the State return. It also listed two different amounts for what was due to the State. Like the government does not have their hand in our pockets already, you want to dig deeper and make sure all the lint is taken too so there is no cushion left. I also had some questions, but finding a phone number to contact the company is like looking for sesame seeds in a wood chip pile.
Date published: 2022-03-16
Rated 5 out of 5 by
rupomrupom from
first time used it and loved the service
I had my personal W2 and multiple single member llc including new business, thats why i needed someone's help anyway and then i saw turbotax full service, usually i have been using turbotax myself to do tax filing, She made my life easier
Date published: 2022-03-16
Rated 4 out of 5 by
r_ch from
Software User Experience is not as good as Online
Online has better guidance and easier user interface. Software is not as good as Online version
All TurboTax® Offerings Reviews - Page 8152
Date published: 2022-03-16