TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Not able to submit electronically I could not submit my 2 business partnership returns electronically for over 3 weeks. I tried unsuccessfully aprox. 4 times/day at various times with no success. Program stated tax season filing was not open for electronic submissions. This is unacceptible.
Date published: 2021-03-04
Rated 3 out of 5 by from Gets the job done, I think Every year I receive a claim from NJ stating that I owe them $$$ due to underpayment of taxes for the year 3-5 years ago. I thought TurboTax guaranteed accuracy? Also, I had to look up online how to work around a software bug where TurboTax couldn't figure out how to resolve an FLI line in my W2 box 15. I just hope the software correctly calculated my NJ taxes... this time...
Date published: 2021-03-04
Rated 5 out of 5 by from I love Turbo Tax I love Turbo Tax!! Easy to use, and covers all my strange tax situations
Date published: 2021-03-04
Rated 3 out of 5 by from Ok, but so many oddities It works, but during the review there are so many random boxes that need an email, phone number or other bit of info that were already gathered during the interview process. Also, I did a GA state return and it added some form about a film project that was absolutely not needed.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is Awesome! I did my taxes only with a CPA and software specialist. It didn't take that long.
Date published: 2021-03-04
Rated 2 out of 5 by from My saved turbotax file crashed, I did most of my 2020 tax return, one day later, when i ready to finish it, i found file data crashed, i had no choice to redo it again. turbo tax forced me to enter number by myself at the final step, turbo tax asked me once. It make me confused and be cautious if my previous input or answer is correct or and if turbo tax makes mistake. I consider to file my future return in alternative way.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is great!!! So easy to follow and very simple to file!!! AND FREE!!!!!
Date published: 2021-03-04
Rated 5 out of 5 by from Live in abroad SO EASY I live in England and TurboTax is so easy to navigate my yearly tax returns. I called the first year to get some advise, have not needed it since. HIHGLY RECOMMEND.
Date published: 2021-03-04
Rated 5 out of 5 by from thank you turbo tax quick and easy .too bad i had to pay taxes this year .
Date published: 2021-03-04
Rated 2 out of 5 by from Convenient but the $120 Fee!? Why is there a $120 fee to process my return when I have HSA coverage? You got me in with the "free" return then slammed me with a ridiculous fee!
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8152
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Not able to submit electronically I could not submit my 2 business partnership returns electronically for over 3 weeks. I tried unsuccessfully aprox. 4 times/day at various times with no success. Program stated tax season filing was not open for electronic submissions. This is unacceptible.
Date published: 2021-03-04
Rated 3 out of 5 by from Gets the job done, I think Every year I receive a claim from NJ stating that I owe them $$$ due to underpayment of taxes for the year 3-5 years ago. I thought TurboTax guaranteed accuracy? Also, I had to look up online how to work around a software bug where TurboTax couldn't figure out how to resolve an FLI line in my W2 box 15. I just hope the software correctly calculated my NJ taxes... this time...
Date published: 2021-03-04
Rated 5 out of 5 by from I love Turbo Tax I love Turbo Tax!! Easy to use, and covers all my strange tax situations
Date published: 2021-03-04
Rated 3 out of 5 by from Ok, but so many oddities It works, but during the review there are so many random boxes that need an email, phone number or other bit of info that were already gathered during the interview process. Also, I did a GA state return and it added some form about a film project that was absolutely not needed.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is Awesome! I did my taxes only with a CPA and software specialist. It didn't take that long.
Date published: 2021-03-04
Rated 2 out of 5 by from My saved turbotax file crashed, I did most of my 2020 tax return, one day later, when i ready to finish it, i found file data crashed, i had no choice to redo it again. turbo tax forced me to enter number by myself at the final step, turbo tax asked me once. It make me confused and be cautious if my previous input or answer is correct or and if turbo tax makes mistake. I consider to file my future return in alternative way.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is great!!! So easy to follow and very simple to file!!! AND FREE!!!!!
Date published: 2021-03-04
Rated 5 out of 5 by from Live in abroad SO EASY I live in England and TurboTax is so easy to navigate my yearly tax returns. I called the first year to get some advise, have not needed it since. HIHGLY RECOMMEND.
Date published: 2021-03-04
Rated 5 out of 5 by from thank you turbo tax quick and easy .too bad i had to pay taxes this year .
Date published: 2021-03-04
Rated 2 out of 5 by from Convenient but the $120 Fee!? Why is there a $120 fee to process my return when I have HSA coverage? You got me in with the "free" return then slammed me with a ridiculous fee!
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8152