TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax - A Pleasant Surprise Agents were helpful and willing to share their knowledge of how the program worked. The wait time this year was longer than last year; but straight forward simple answers to question made the wait time worth it. The last agent was the icing on the cake. He was ready to help, willing to listen and quickly gave me the solution to my questions. He was a consummate professional, who did not mind repeating the steps I needed to go through to solve my tax question. Best tax experience I have had in years. However ; one improvement I would offer is invest in better voice recognition software. I spelled my name three times slowly and it still got it wrong.
Date published: 2023-03-01
Rated 5 out of 5 by from So easy to use! So easy to follow all the prompts, and there were helpful hints along the way.
Date published: 2023-03-01
Rated 3 out of 5 by from Turbo Tax is easy! I don’t mind using Turbo Tax but aggravated with “For free” that ends up $157. $59 for each state and federal for a lousy $487 Frontline Worker pay.
Date published: 2023-03-01
Rated 5 out of 5 by from I LOVE TurboTax!! We owed a business for many years that required us to pay for an accountant. A few years ago I started using TurboTax and it's SOOOO EASY!! Even with more complicated issues, the system (and available Tax Consultants) makes it a simple process. I no longer dread getting ready for tax time, I actually look forward to it & I have filed way before April 15th.
Date published: 2023-03-01
Rated 5 out of 5 by from turbo tax works Had a great experience as usual. keep up the good work.
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax is Great! I've been using TurboTax for years, it's very easy to use.
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax is a great way to file your taxes Good experience with TurboTax I would recommend it give it a try you won’t regret it
Date published: 2023-03-01
Rated 5 out of 5 by from Worth it As a younger individual who now does his own taxes and has seemingly more complicated than normal tax filing process, Turbotax is still quick and easy to use. The price point is high but services are worth it in the end as it saves me plenty of time.
Date published: 2023-03-01
Rated 5 out of 5 by from Quick and easy User friendly and easy to understand. When I needed help on an issue the expert Dave was awesome in helping me resolve the problem.
Date published: 2023-03-01
Rated 3 out of 5 by from Failure to accommodate Mac users using Intel Macs TurboTax 2022 for Macs has abandoned those who cannot run higher than Catalina operating systems (I have some very expensive, necessary software that won't let me upgrade the operating system beyond Catalina). I had to use parallels desktop running windows 10 to use the program. This created significant inconveniences.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8150
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax - A Pleasant Surprise Agents were helpful and willing to share their knowledge of how the program worked. The wait time this year was longer than last year; but straight forward simple answers to question made the wait time worth it. The last agent was the icing on the cake. He was ready to help, willing to listen and quickly gave me the solution to my questions. He was a consummate professional, who did not mind repeating the steps I needed to go through to solve my tax question. Best tax experience I have had in years. However ; one improvement I would offer is invest in better voice recognition software. I spelled my name three times slowly and it still got it wrong.
Date published: 2023-03-01
Rated 5 out of 5 by from So easy to use! So easy to follow all the prompts, and there were helpful hints along the way.
Date published: 2023-03-01
Rated 3 out of 5 by from Turbo Tax is easy! I don’t mind using Turbo Tax but aggravated with “For free” that ends up $157. $59 for each state and federal for a lousy $487 Frontline Worker pay.
Date published: 2023-03-01
Rated 5 out of 5 by from I LOVE TurboTax!! We owed a business for many years that required us to pay for an accountant. A few years ago I started using TurboTax and it's SOOOO EASY!! Even with more complicated issues, the system (and available Tax Consultants) makes it a simple process. I no longer dread getting ready for tax time, I actually look forward to it & I have filed way before April 15th.
Date published: 2023-03-01
Rated 5 out of 5 by from turbo tax works Had a great experience as usual. keep up the good work.
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax is Great! I've been using TurboTax for years, it's very easy to use.
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax is a great way to file your taxes Good experience with TurboTax I would recommend it give it a try you won’t regret it
Date published: 2023-03-01
Rated 5 out of 5 by from Worth it As a younger individual who now does his own taxes and has seemingly more complicated than normal tax filing process, Turbotax is still quick and easy to use. The price point is high but services are worth it in the end as it saves me plenty of time.
Date published: 2023-03-01
Rated 5 out of 5 by from Quick and easy User friendly and easy to understand. When I needed help on an issue the expert Dave was awesome in helping me resolve the problem.
Date published: 2023-03-01
Rated 3 out of 5 by from Failure to accommodate Mac users using Intel Macs TurboTax 2022 for Macs has abandoned those who cannot run higher than Catalina operating systems (I have some very expensive, necessary software that won't let me upgrade the operating system beyond Catalina). I had to use parallels desktop running windows 10 to use the program. This created significant inconveniences.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8150