TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Crypto Missing on Store Bought Version Everything went well until it came time to enter in your crypto's via the desktop. Maybe in the future you will include steps on the free online version into the paid version. I mean, I'm not sure how this was over looked.
Date published: 2021-03-11
Rated 4 out of 5 by from Turbo Tax Not Simple This software is not easy to navigate. Last year and this year I had trouble with bank interest.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbotax is very helpful Experience was really good and I would recommend to my friends and people in my network. All the experts I communicated with were helpful and addressed my queries.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is good I didn’t had any contact. I tried 2 times but zI never received a call back or e-mail
Date published: 2021-03-11
Rated 5 out of 5 by from So easy to use Everything was great. The tax expert that assisted me was very helpful.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax makes it relatively easy to complete taxes. Questions and answers are written to be easily understood and humor is included as well. Any frustration I have is with the tax codes and laws in general. I did not need to talk to a tax expert this year. Last year I did and Turbo Tax's accountants were able to resolve my issues.
Date published: 2021-03-11
Rated 4 out of 5 by from I WAS PLEASED IT WAS A GOODEXPERIENCEI HAD NO PROBLEMS VERY INFORMATIVE WILL USE NEXT YEAR
Date published: 2021-03-11
Rated 3 out of 5 by from Will Probably not use Turbo Tax again. Not Good, Kept getting "Needs Review on Income" (Missing Dividends, Which were on K-1s), ,but did not transfer to Income section, but did appear in proper 1040 columns, So I finally just ignored. Also, I had State K-1s with no mechanism to add info on Line 17 of AZ Form. I asked twice for someone from Turbo Tax to call me, and although they scheduled two calls, no one ever called me.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is great It was easy to understand and file. I highly recommend using Turbo Tax
Date published: 2021-03-11
Rated 4 out of 5 by from Problem with 1099-B download. It took several attempts before download from financial institution was successful. And, when it did occur, data was missing which took me an inordinate amount of time to enter. I would be happy to discuss this further with Customer Service.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 8149
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Crypto Missing on Store Bought Version Everything went well until it came time to enter in your crypto's via the desktop. Maybe in the future you will include steps on the free online version into the paid version. I mean, I'm not sure how this was over looked.
Date published: 2021-03-11
Rated 4 out of 5 by from Turbo Tax Not Simple This software is not easy to navigate. Last year and this year I had trouble with bank interest.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbotax is very helpful Experience was really good and I would recommend to my friends and people in my network. All the experts I communicated with were helpful and addressed my queries.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is good I didn’t had any contact. I tried 2 times but zI never received a call back or e-mail
Date published: 2021-03-11
Rated 5 out of 5 by from So easy to use Everything was great. The tax expert that assisted me was very helpful.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax makes it relatively easy to complete taxes. Questions and answers are written to be easily understood and humor is included as well. Any frustration I have is with the tax codes and laws in general. I did not need to talk to a tax expert this year. Last year I did and Turbo Tax's accountants were able to resolve my issues.
Date published: 2021-03-11
Rated 4 out of 5 by from I WAS PLEASED IT WAS A GOODEXPERIENCEI HAD NO PROBLEMS VERY INFORMATIVE WILL USE NEXT YEAR
Date published: 2021-03-11
Rated 3 out of 5 by from Will Probably not use Turbo Tax again. Not Good, Kept getting "Needs Review on Income" (Missing Dividends, Which were on K-1s), ,but did not transfer to Income section, but did appear in proper 1040 columns, So I finally just ignored. Also, I had State K-1s with no mechanism to add info on Line 17 of AZ Form. I asked twice for someone from Turbo Tax to call me, and although they scheduled two calls, no one ever called me.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is great It was easy to understand and file. I highly recommend using Turbo Tax
Date published: 2021-03-11
Rated 4 out of 5 by from Problem with 1099-B download. It took several attempts before download from financial institution was successful. And, when it did occur, data was missing which took me an inordinate amount of time to enter. I would be happy to discuss this further with Customer Service.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 8149