TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome Easy and user friendly. If I needed help, help is available.
Date published: 2022-02-23
Rated 1 out of 5 by from Just endless circles of errors with no hints. I couldn't efile because it just endlessly looped me in "it all looks good, no errors" to " there's some more info we need" over and over...
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax got the job done! Quick results.. I was confident with using turbo tax Had taxes done quickly and efficiently.
Date published: 2022-02-23
Rated 3 out of 5 by from Software is nifty but experience wasn't flawless I generally liked how the software walks you through each step. My only cautions are that going back to make corrections can be tricky and paying for a live "expert" isn't worth it. I paid extra for this service and took advantage of it four times. Only one of the folks really seemed to know what she was talking about and provided sound advice. Two were adequate. The last person I spoke with provided lousy advice and showed no interest in helping me figure out why a minor change to a data point resulted in a $16,000 increase in my tax liability. He basically said I should just pay it. I instead went back into my return and was able to fix the problem myself and avoid unnecessarily paying a lot of taxes I didn't actually owe. If your taxes are complicated enough that you need professional advice, go to a tax accountant. You're unlikely to get the help you need from TurboTax's "experts." But if your tax filing is pretty straight forward, it's a great product that'll save you time and expense.
Date published: 2022-02-23
Rated 5 out of 5 by from Great service Really easy to do ,only took a short time to do my taxes
Date published: 2022-02-23
Rated 5 out of 5 by from quick and easy my experience with this site was extremely good due to its ease of use and easy to understand format which has allowed me, a person filing taxes for the first time, to feel quite comfortable doing them.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is great! My experience this year with turbo tax was awesome with the help of a turbo tax live expert. She was very helpful and knowledgeable without her we wouldn't be able to do the taxes this year.
Date published: 2022-02-23
Rated 5 out of 5 by from fast and easy to use It is very easy to use. Turbotax make my life easier.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is easy-awesome and time saving! it's always a pleasure to do business with Turbo Tax (Intuit) your products are easy to navigate. And always cuts my time in half. Thanks!
Date published: 2022-02-23
Rated 4 out of 5 by from Software does not support windows 7 The password intuit allowed me to use locked me out of the system. I had to re submit several Passwords and user names before it would allow me in. Intuit personnel were unhelpful.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8149
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Easy and user friendly. If I needed help, help is available.
Date published: 2022-02-23
Rated 1 out of 5 by from Just endless circles of errors with no hints. I couldn't efile because it just endlessly looped me in "it all looks good, no errors" to " there's some more info we need" over and over...
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax got the job done! Quick results.. I was confident with using turbo tax Had taxes done quickly and efficiently.
Date published: 2022-02-23
Rated 3 out of 5 by from Software is nifty but experience wasn't flawless I generally liked how the software walks you through each step. My only cautions are that going back to make corrections can be tricky and paying for a live "expert" isn't worth it. I paid extra for this service and took advantage of it four times. Only one of the folks really seemed to know what she was talking about and provided sound advice. Two were adequate. The last person I spoke with provided lousy advice and showed no interest in helping me figure out why a minor change to a data point resulted in a $16,000 increase in my tax liability. He basically said I should just pay it. I instead went back into my return and was able to fix the problem myself and avoid unnecessarily paying a lot of taxes I didn't actually owe. If your taxes are complicated enough that you need professional advice, go to a tax accountant. You're unlikely to get the help you need from TurboTax's "experts." But if your tax filing is pretty straight forward, it's a great product that'll save you time and expense.
Date published: 2022-02-23
Rated 5 out of 5 by from Great service Really easy to do ,only took a short time to do my taxes
Date published: 2022-02-23
Rated 5 out of 5 by from quick and easy my experience with this site was extremely good due to its ease of use and easy to understand format which has allowed me, a person filing taxes for the first time, to feel quite comfortable doing them.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is great! My experience this year with turbo tax was awesome with the help of a turbo tax live expert. She was very helpful and knowledgeable without her we wouldn't be able to do the taxes this year.
Date published: 2022-02-23
Rated 5 out of 5 by from fast and easy to use It is very easy to use. Turbotax make my life easier.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is easy-awesome and time saving! it's always a pleasure to do business with Turbo Tax (Intuit) your products are easy to navigate. And always cuts my time in half. Thanks!
Date published: 2022-02-23
Rated 4 out of 5 by from Software does not support windows 7 The password intuit allowed me to use locked me out of the system. I had to re submit several Passwords and user names before it would allow me in. Intuit personnel were unhelpful.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8149