TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 5 out of 5 by
Destiny7 from
Awesome
Easy and user friendly. If I needed help, help is available.
Date published: 2022-02-23
Rated 1 out of 5 by
MechanicalMindset from
Just endless circles of errors with no hints.
I couldn't efile because it just endlessly looped me in "it all looks good, no errors" to " there's some more info we need" over and over...
Date published: 2022-02-23
Rated 5 out of 5 by
Nativebeauty1984 from
Turbo tax got the job done!
Quick results.. I was confident with using turbo tax Had taxes done quickly and efficiently.
Date published: 2022-02-23
Rated 3 out of 5 by
Mike510626 from
Software is nifty but experience wasn't flawless
I generally liked how the software walks you through each step. My only cautions are that going back to make corrections can be tricky and paying for a live "expert" isn't worth it. I paid extra for this service and took advantage of it four times. Only one of the folks really seemed to know what she was talking about and provided sound advice. Two were adequate. The last person I spoke with provided lousy advice and showed no interest in helping me figure out why a minor change to a data point resulted in a $16,000 increase in my tax liability. He basically said I should just pay it. I instead went back into my return and was able to fix the problem myself and avoid unnecessarily paying a lot of taxes I didn't actually owe. If your taxes are complicated enough that you need professional advice, go to a tax accountant. You're unlikely to get the help you need from TurboTax's "experts." But if your tax filing is pretty straight forward, it's a great product that'll save you time and expense.
Date published: 2022-02-23
Rated 5 out of 5 by
Baby Theresa from
Great service
Really easy to do ,only took a short time to do my taxes
Date published: 2022-02-23
Rated 5 out of 5 by
tod ball from
quick and easy
my experience with this site was extremely good due to its ease of use and easy to understand format which has allowed me, a person filing taxes for the first time, to feel quite comfortable doing them.
Date published: 2022-02-23
Rated 5 out of 5 by
Penn82 from
Turbo tax is great!
My experience this year with turbo tax was awesome with the help of a turbo tax live expert. She was very helpful and knowledgeable without her we wouldn't be able to do the taxes this year.
Date published: 2022-02-23
Rated 5 out of 5 by
YingSteve from
fast and easy to use
It is very easy to use. Turbotax make my life easier.
Date published: 2022-02-23
Rated 5 out of 5 by
GMEllis from
Turbo tax is easy-awesome and time saving!
it's always a pleasure to do business with Turbo Tax (Intuit) your products are easy to navigate. And always cuts my time in half. Thanks!
Date published: 2022-02-23
Rated 4 out of 5 by
Bryan McDermott from
Software does not support windows 7
The password intuit allowed me to use locked me out of the system. I had to re submit several Passwords and user names before it would allow me in. Intuit personnel were unhelpful.
All TurboTax® Offerings Reviews - Page 8149
Date published: 2022-02-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Destiny7 from
Awesome
Easy and user friendly. If I needed help, help is available.
Date published: 2022-02-23
Rated 1 out of 5 by
MechanicalMindset from
Just endless circles of errors with no hints.
I couldn't efile because it just endlessly looped me in "it all looks good, no errors" to " there's some more info we need" over and over...
Date published: 2022-02-23
Rated 5 out of 5 by
Nativebeauty1984 from
Turbo tax got the job done!
Quick results.. I was confident with using turbo tax Had taxes done quickly and efficiently.
Date published: 2022-02-23
Rated 3 out of 5 by
Mike510626 from
Software is nifty but experience wasn't flawless
I generally liked how the software walks you through each step. My only cautions are that going back to make corrections can be tricky and paying for a live "expert" isn't worth it. I paid extra for this service and took advantage of it four times. Only one of the folks really seemed to know what she was talking about and provided sound advice. Two were adequate. The last person I spoke with provided lousy advice and showed no interest in helping me figure out why a minor change to a data point resulted in a $16,000 increase in my tax liability. He basically said I should just pay it. I instead went back into my return and was able to fix the problem myself and avoid unnecessarily paying a lot of taxes I didn't actually owe. If your taxes are complicated enough that you need professional advice, go to a tax accountant. You're unlikely to get the help you need from TurboTax's "experts." But if your tax filing is pretty straight forward, it's a great product that'll save you time and expense.
Date published: 2022-02-23
Rated 5 out of 5 by
Baby Theresa from
Great service
Really easy to do ,only took a short time to do my taxes
Date published: 2022-02-23
Rated 5 out of 5 by
tod ball from
quick and easy
my experience with this site was extremely good due to its ease of use and easy to understand format which has allowed me, a person filing taxes for the first time, to feel quite comfortable doing them.
Date published: 2022-02-23
Rated 5 out of 5 by
Penn82 from
Turbo tax is great!
My experience this year with turbo tax was awesome with the help of a turbo tax live expert. She was very helpful and knowledgeable without her we wouldn't be able to do the taxes this year.
Date published: 2022-02-23
Rated 5 out of 5 by
YingSteve from
fast and easy to use
It is very easy to use. Turbotax make my life easier.
Date published: 2022-02-23
Rated 5 out of 5 by
GMEllis from
Turbo tax is easy-awesome and time saving!
it's always a pleasure to do business with Turbo Tax (Intuit) your products are easy to navigate. And always cuts my time in half. Thanks!
Date published: 2022-02-23
Rated 4 out of 5 by
Bryan McDermott from
Software does not support windows 7
The password intuit allowed me to use locked me out of the system. I had to re submit several Passwords and user names before it would allow me in. Intuit personnel were unhelpful.
All TurboTax® Offerings Reviews - Page 8149
Date published: 2022-02-23