TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Put my mind at ease This year my taxes were different and I struggled with some of the items I had to put in and the visual of amounts. I was happy that I was able to talk to someone over the phone and have my questions answered and at the end, my mind was put at ease.
Date published: 2023-03-01
Rated 3 out of 5 by from Did my taxes Use turbotax for my return this year. I really enjoyed the live help the lady that I worked with. She helped me out a lot she stayed on the phone with me. For about 2 hours. While I filled out my return. The only downfall to turbotax. Is that it charges ridiculous fees.
Date published: 2023-03-01
Rated 5 out of 5 by from Don't do your taxes. Paul was great! Was worth paying the money with worries about selling and buying a home.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is the best way to file your taxes I saved a lot of time filing with Turbo Tax. I like the way it is structured. It is a great way to file my taxes.
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax has the best service reps!! I had the best experience with my Turbotax rep! She was extremely knowledgable and helpful to me as a person who knows little to none about taxes. This was my first time doing my taxes and she made me super at ease with the process. Will definitely be using Turbo Tax again in coming years!!
Date published: 2023-03-01
Rated 2 out of 5 by from Turbo tax is bad this year I don't have a state tax yet I couldn't not payt for its review. No matter what I did it was wrong. I don't have a state tax and have not had one since moving home in 1990. If this is an error, please refund the charge.
Date published: 2023-03-01
Rated 3 out of 5 by from TurboTax process is more confusing than prior year It took me much longer to complete our return because of the change in format, the amount of background info requested, and the difficulty to go back and try to change prior entries. The checking with online assistance was not accurate and caused confusion as I asked the assistant why my deductions totaled more than the standard deduction.
Date published: 2023-03-01
Rated 5 out of 5 by from EASY PIZZY QUICK, EASY TO DO, BUT PRICEY. FEEL CONFIDENT OF ACCURACY.
Date published: 2023-03-01
Rated 5 out of 5 by from Another easy tax season! Super easy to use and cost is more than fair in my opinion.
Date published: 2023-03-01
Rated 5 out of 5 by from Great job Easy simple an great. Would recommend as a good service. Roland was very knowledgeable an communicated well. Thank you
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8148
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Put my mind at ease This year my taxes were different and I struggled with some of the items I had to put in and the visual of amounts. I was happy that I was able to talk to someone over the phone and have my questions answered and at the end, my mind was put at ease.
Date published: 2023-03-01
Rated 3 out of 5 by from Did my taxes Use turbotax for my return this year. I really enjoyed the live help the lady that I worked with. She helped me out a lot she stayed on the phone with me. For about 2 hours. While I filled out my return. The only downfall to turbotax. Is that it charges ridiculous fees.
Date published: 2023-03-01
Rated 5 out of 5 by from Don't do your taxes. Paul was great! Was worth paying the money with worries about selling and buying a home.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is the best way to file your taxes I saved a lot of time filing with Turbo Tax. I like the way it is structured. It is a great way to file my taxes.
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax has the best service reps!! I had the best experience with my Turbotax rep! She was extremely knowledgable and helpful to me as a person who knows little to none about taxes. This was my first time doing my taxes and she made me super at ease with the process. Will definitely be using Turbo Tax again in coming years!!
Date published: 2023-03-01
Rated 2 out of 5 by from Turbo tax is bad this year I don't have a state tax yet I couldn't not payt for its review. No matter what I did it was wrong. I don't have a state tax and have not had one since moving home in 1990. If this is an error, please refund the charge.
Date published: 2023-03-01
Rated 3 out of 5 by from TurboTax process is more confusing than prior year It took me much longer to complete our return because of the change in format, the amount of background info requested, and the difficulty to go back and try to change prior entries. The checking with online assistance was not accurate and caused confusion as I asked the assistant why my deductions totaled more than the standard deduction.
Date published: 2023-03-01
Rated 5 out of 5 by from EASY PIZZY QUICK, EASY TO DO, BUT PRICEY. FEEL CONFIDENT OF ACCURACY.
Date published: 2023-03-01
Rated 5 out of 5 by from Another easy tax season! Super easy to use and cost is more than fair in my opinion.
Date published: 2023-03-01
Rated 5 out of 5 by from Great job Easy simple an great. Would recommend as a good service. Roland was very knowledgeable an communicated well. Thank you
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8148