TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from always more money for filing . Not free just because i sold some stocks on robinhood i had to use the premier version. and it always have to file state for $50
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use Have used turbo tax for several years. As always it is easy to use, just be sure you have all your documents ready.
Date published: 2021-02-27
Rated 5 out of 5 by from Always so easy to use I have used TurboTax for years; it has always been so easy to use, even when you make mistakes. I am sure I will continue it for years to come
Date published: 2021-02-27
Rated 3 out of 5 by from Fees Didn’t have the forms I needed really. And fees were high
Date published: 2021-02-27
Rated 2 out of 5 by from below mediocre internet connection Past years I would give it a solid 4 or 5 stars for a simple return but this year was garbage. What should have taken me a couple hours to finish took me over 15 hours throughout a 7 day period mostly due Turbo TAx servers being unable to connect my accounts and constant freezing of the site in the middle saving things during this process. Turbo wouldn't accept 110 of my security sales from a 1099-DIV so I had to delete them 1 BY 1. This process took 2 hours due to the site taking over 20 seconds to refresh after EVERY SINGLE TRANSACTION. The lady I had to talk to on the phone for help was RADICAL THOUGH. SHE EARNED A 10 OF 10 IN MY BOOK
Date published: 2021-02-27
Rated 4 out of 5 by from I just did not want to enter my husband info im no Just hated put my husband info in when we are filling separately
Date published: 2021-02-27
Rated 2 out of 5 by from Feels Scammy, but good if you avoid the 'upgrades' I accidentally upgraded to Deluxe because it's designed to trick you into it. Once I made it through the 20 mile journey to clear the form and start over it was quick to do.
Date published: 2021-02-27
Rated 5 out of 5 by from Love TurboTax I love the fact that you can file for yourself and if you don't understand anything they have a step-by-step guide to help you and they also go over everything and if you make a mistake they pointed out to help you correct it
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX IS AWESOME BIG HELP SPECIALLY FOR SERVICE MEMBERS. EASY AND FAST
Date published: 2021-02-27
Rated 5 out of 5 by from USER FRIENDLY It’s was great! Everything has an explanation button.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 8147
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from always more money for filing . Not free just because i sold some stocks on robinhood i had to use the premier version. and it always have to file state for $50
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use Have used turbo tax for several years. As always it is easy to use, just be sure you have all your documents ready.
Date published: 2021-02-27
Rated 5 out of 5 by from Always so easy to use I have used TurboTax for years; it has always been so easy to use, even when you make mistakes. I am sure I will continue it for years to come
Date published: 2021-02-27
Rated 3 out of 5 by from Fees Didn’t have the forms I needed really. And fees were high
Date published: 2021-02-27
Rated 2 out of 5 by from below mediocre internet connection Past years I would give it a solid 4 or 5 stars for a simple return but this year was garbage. What should have taken me a couple hours to finish took me over 15 hours throughout a 7 day period mostly due Turbo TAx servers being unable to connect my accounts and constant freezing of the site in the middle saving things during this process. Turbo wouldn't accept 110 of my security sales from a 1099-DIV so I had to delete them 1 BY 1. This process took 2 hours due to the site taking over 20 seconds to refresh after EVERY SINGLE TRANSACTION. The lady I had to talk to on the phone for help was RADICAL THOUGH. SHE EARNED A 10 OF 10 IN MY BOOK
Date published: 2021-02-27
Rated 4 out of 5 by from I just did not want to enter my husband info im no Just hated put my husband info in when we are filling separately
Date published: 2021-02-27
Rated 2 out of 5 by from Feels Scammy, but good if you avoid the 'upgrades' I accidentally upgraded to Deluxe because it's designed to trick you into it. Once I made it through the 20 mile journey to clear the form and start over it was quick to do.
Date published: 2021-02-27
Rated 5 out of 5 by from Love TurboTax I love the fact that you can file for yourself and if you don't understand anything they have a step-by-step guide to help you and they also go over everything and if you make a mistake they pointed out to help you correct it
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX IS AWESOME BIG HELP SPECIALLY FOR SERVICE MEMBERS. EASY AND FAST
Date published: 2021-02-27
Rated 5 out of 5 by from USER FRIENDLY It’s was great! Everything has an explanation button.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 8147