TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Trust TurboTax, it helps me tremendously!! I've filed with TurboTax for over 5 years and it's always easy, super user friendly and even informative! Highly recommend.
Date published: 2022-04-17
Rated 5 out of 5 by from Great experience! I absolutely loved the ease of using Turbotax. It was such a convenience to have info uploaded from my brokerage accounts. I used the live help option which went very well. The tax expert was very friendly, patient and helpful. I would recommend using their premiere edition for more complicated returns. The only thing that wasn't 100% clear or I didn't notice was that there is a fee to pay for the service with my refund. I was just 2 clicks away from finishing and didnt feel like returning to start over from that point. I'll definitely be back next year.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy Breezy Easier than ever before!!! Very Happy with my 2021 Tax Filing through TurboTax. I heart Turbo Tax!
Date published: 2022-04-17
Rated 4 out of 5 by from Pretty good A little confusing at times but overall great. Will do again next year
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Did The Job Great Turbo Tax was easy to use, provided me with great help and directions, and allowed me to complete my taxes effortlessly.
Date published: 2022-04-17
Rated 5 out of 5 by from Easiest Way to File This was my first time ever filing my taxes and it was super easy.
Date published: 2022-04-17
Rated 5 out of 5 by from Much more convenient than lining up an appointment Everything was very smooth and the attention to detail for providing descriptions or further info on terms was easily appreciatable.
Date published: 2022-04-17
Rated 5 out of 5 by from very good. except IRS are crooks Very good and helpful, will always use, excellent!
Date published: 2022-04-17
Rated 4 out of 5 by from Trubo Tax works fine but needs some options The tax calculation and collection of data are good, but I got forms that It took a lot of research to figure out how and where to get them entered (1099s for example). With Turbo Tax it seems to be all or nothing with filing options. Either you are doing all electronic or none. I did not want to file Fed electronic so I could send a check with it, but I did want to e-file my state because I was getting a significant refund. There needs to be some flexibility there.
Date published: 2022-04-17
Rated 5 out of 5 by from Always makes filing easy I only ever need a simple file, and the free version is perfect. It walks me through the entire process and thoroughly answers any questions I have. I've used this in past years and I plan to keep using it for future tax filings.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 8147
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Trust TurboTax, it helps me tremendously!! I've filed with TurboTax for over 5 years and it's always easy, super user friendly and even informative! Highly recommend.
Date published: 2022-04-17
Rated 5 out of 5 by from Great experience! I absolutely loved the ease of using Turbotax. It was such a convenience to have info uploaded from my brokerage accounts. I used the live help option which went very well. The tax expert was very friendly, patient and helpful. I would recommend using their premiere edition for more complicated returns. The only thing that wasn't 100% clear or I didn't notice was that there is a fee to pay for the service with my refund. I was just 2 clicks away from finishing and didnt feel like returning to start over from that point. I'll definitely be back next year.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy Breezy Easier than ever before!!! Very Happy with my 2021 Tax Filing through TurboTax. I heart Turbo Tax!
Date published: 2022-04-17
Rated 4 out of 5 by from Pretty good A little confusing at times but overall great. Will do again next year
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Did The Job Great Turbo Tax was easy to use, provided me with great help and directions, and allowed me to complete my taxes effortlessly.
Date published: 2022-04-17
Rated 5 out of 5 by from Easiest Way to File This was my first time ever filing my taxes and it was super easy.
Date published: 2022-04-17
Rated 5 out of 5 by from Much more convenient than lining up an appointment Everything was very smooth and the attention to detail for providing descriptions or further info on terms was easily appreciatable.
Date published: 2022-04-17
Rated 5 out of 5 by from very good. except IRS are crooks Very good and helpful, will always use, excellent!
Date published: 2022-04-17
Rated 4 out of 5 by from Trubo Tax works fine but needs some options The tax calculation and collection of data are good, but I got forms that It took a lot of research to figure out how and where to get them entered (1099s for example). With Turbo Tax it seems to be all or nothing with filing options. Either you are doing all electronic or none. I did not want to file Fed electronic so I could send a check with it, but I did want to e-file my state because I was getting a significant refund. There needs to be some flexibility there.
Date published: 2022-04-17
Rated 5 out of 5 by from Always makes filing easy I only ever need a simple file, and the free version is perfect. It walks me through the entire process and thoroughly answers any questions I have. I've used this in past years and I plan to keep using it for future tax filings.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 8147