TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Been using for many years I have been using Turbo tax ever since my Brother-in -law send me a copy when he worked for Intuit. I trust you guys to do things correctly
Date published: 2021-03-11
Rated 4 out of 5 by from I got all the help I needed and I am happy Experts were knowledgeable and very helpful as is the help button. The site of also very efficient. My only complaint is the cost. But I suppose if you are getting your taxes done accurately, that's an acceptable cost.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbotax is Awesome! I love TurboTax. The software is great and i can easily import my W2 without having to do it myself. That was great!
Date published: 2021-03-11
Rated 5 out of 5 by from Wonderful. TurboTax makes doing you're own taxes a snap. Will use again and again.
Date published: 2021-03-11
Rated 5 out of 5 by from Love Turbotax Use Turbotax every year and love it! Best product ever!!!
Date published: 2021-03-11
Rated 5 out of 5 by from awesome experience easy, fast, knowledgeable, no worries...Turbo tax is rated #1
Date published: 2021-03-11
Rated 5 out of 5 by from As always it was a breeze! Been using Turbotax for years and always find it very easy to use. In the past when our taxes were more complicated, the customer service and tax help were excellent. Will be back again for sure next year. Thanks TurboTax..
Date published: 2021-03-11
Rated 3 out of 5 by from TurboTax was helpful I only needed to file my state taxes through TurboTax. I wasn't sure why the amount for federal was so much lower through TurboTax than through Credit Karma. That was my only issue.
Date published: 2021-03-11
Rated 4 out of 5 by from Turbo Tax works very well for most people. I may be unusual, in that I'm retired from the US Military as both a civilian and as a military officer. Therefore some of my tax considerations involve both the OPM and DFAS. With the OPM, the taxable amount of my retirement is not determined, so I need to get the simplified method worksheet (A) which I did not find in Turbo Tax. The instructions would also help. It's a difficult worksheet to use the first or second time, so more explicit instructions would be great, such as the fact that the data entered is dependent on what was entered the previous year(s).
Date published: 2021-03-11
Rated 1 out of 5 by from I still need help to correct my 1099R It was ok but I still have issues and would like to speak to someone on the phone
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 8139
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Been using for many years I have been using Turbo tax ever since my Brother-in -law send me a copy when he worked for Intuit. I trust you guys to do things correctly
Date published: 2021-03-11
Rated 4 out of 5 by from I got all the help I needed and I am happy Experts were knowledgeable and very helpful as is the help button. The site of also very efficient. My only complaint is the cost. But I suppose if you are getting your taxes done accurately, that's an acceptable cost.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbotax is Awesome! I love TurboTax. The software is great and i can easily import my W2 without having to do it myself. That was great!
Date published: 2021-03-11
Rated 5 out of 5 by from Wonderful. TurboTax makes doing you're own taxes a snap. Will use again and again.
Date published: 2021-03-11
Rated 5 out of 5 by from Love Turbotax Use Turbotax every year and love it! Best product ever!!!
Date published: 2021-03-11
Rated 5 out of 5 by from awesome experience easy, fast, knowledgeable, no worries...Turbo tax is rated #1
Date published: 2021-03-11
Rated 5 out of 5 by from As always it was a breeze! Been using Turbotax for years and always find it very easy to use. In the past when our taxes were more complicated, the customer service and tax help were excellent. Will be back again for sure next year. Thanks TurboTax..
Date published: 2021-03-11
Rated 3 out of 5 by from TurboTax was helpful I only needed to file my state taxes through TurboTax. I wasn't sure why the amount for federal was so much lower through TurboTax than through Credit Karma. That was my only issue.
Date published: 2021-03-11
Rated 4 out of 5 by from Turbo Tax works very well for most people. I may be unusual, in that I'm retired from the US Military as both a civilian and as a military officer. Therefore some of my tax considerations involve both the OPM and DFAS. With the OPM, the taxable amount of my retirement is not determined, so I need to get the simplified method worksheet (A) which I did not find in Turbo Tax. The instructions would also help. It's a difficult worksheet to use the first or second time, so more explicit instructions would be great, such as the fact that the data entered is dependent on what was entered the previous year(s).
Date published: 2021-03-11
Rated 1 out of 5 by from I still need help to correct my 1099R It was ok but I still have issues and would like to speak to someone on the phone
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 8139