TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Great Service! Very user friendly, quick, great tips and explanations.
Date published: 2021-03-04
Rated 4 out of 5 by from Very helpful and generally easy to use Almost all of the data input is simple to use. I have found a few (i.e., disaster input) provides less guidance than I would like. Examples are for total loses versus more complex issues such as partial loss (part of a roof for example). Suggestions for that are not available on either the forums or FAQs. Also, business deductions are a bit messy. However, overall, this is best package I have used and will stay with TurboTax, especially with the ease of importing financials.
Date published: 2021-03-04
Rated 3 out of 5 by from Turbo tax is NOT awesome! I was self-employed for a portion of the year. I received error messages that when I checked with the community it was apparent this bug has been around for years! I ended up talking to a representative from Turbo Tax and the error(s) were corrected by manually deleting a form (!) and manually keying numbers in. You would think given the years Turbo Tax has been around this would be sorted out. Very frustrating.
Date published: 2021-03-04
Rated 5 out of 5 by from super easy super easy to filed you taxes, i definitely recommend this service.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax Makes it so easy I've been using Turbotax for as long as I can remember. Each year it gets better and better but it still a familiar experience from year to year. Wouldn't do our taxes any other way.
Date published: 2021-03-04
Rated 4 out of 5 by from turbo tax they explained everything very well I understood everything and was able to answer
Date published: 2021-03-04
Rated 5 out of 5 by from easy ,fast loved it! It was very easy and fast. Turbo tax had all the tool i needed to get my taxes done quickly while answcering any questions i had,
Date published: 2021-03-04
Rated 1 out of 5 by from Turbo tax was easy and very helpful It was very helpful and easy and understandable. I will always use it.
Date published: 2021-03-04
Rated 5 out of 5 by from Quick and Easy For people who aren't by nature computer-savvy or financially-minded, this is the easiest system I've ever used.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax was super helpful! I decided to use TurboTax since it had an option to file for free! While trying to complete my file, I had an issue that kept reoccurring. I was able to chat live with a person that walked me through the process that I was having trouble with quickly. Laura Ann was super helpful! PLUS I was able to file in both states that I needed to -again, for free!
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8132
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service! Very user friendly, quick, great tips and explanations.
Date published: 2021-03-04
Rated 4 out of 5 by from Very helpful and generally easy to use Almost all of the data input is simple to use. I have found a few (i.e., disaster input) provides less guidance than I would like. Examples are for total loses versus more complex issues such as partial loss (part of a roof for example). Suggestions for that are not available on either the forums or FAQs. Also, business deductions are a bit messy. However, overall, this is best package I have used and will stay with TurboTax, especially with the ease of importing financials.
Date published: 2021-03-04
Rated 3 out of 5 by from Turbo tax is NOT awesome! I was self-employed for a portion of the year. I received error messages that when I checked with the community it was apparent this bug has been around for years! I ended up talking to a representative from Turbo Tax and the error(s) were corrected by manually deleting a form (!) and manually keying numbers in. You would think given the years Turbo Tax has been around this would be sorted out. Very frustrating.
Date published: 2021-03-04
Rated 5 out of 5 by from super easy super easy to filed you taxes, i definitely recommend this service.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax Makes it so easy I've been using Turbotax for as long as I can remember. Each year it gets better and better but it still a familiar experience from year to year. Wouldn't do our taxes any other way.
Date published: 2021-03-04
Rated 4 out of 5 by from turbo tax they explained everything very well I understood everything and was able to answer
Date published: 2021-03-04
Rated 5 out of 5 by from easy ,fast loved it! It was very easy and fast. Turbo tax had all the tool i needed to get my taxes done quickly while answcering any questions i had,
Date published: 2021-03-04
Rated 1 out of 5 by from Turbo tax was easy and very helpful It was very helpful and easy and understandable. I will always use it.
Date published: 2021-03-04
Rated 5 out of 5 by from Quick and Easy For people who aren't by nature computer-savvy or financially-minded, this is the easiest system I've ever used.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax was super helpful! I decided to use TurboTax since it had an option to file for free! While trying to complete my file, I had an issue that kept reoccurring. I was able to chat live with a person that walked me through the process that I was having trouble with quickly. Laura Ann was super helpful! PLUS I was able to file in both states that I needed to -again, for free!
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8132