TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Great Product The tax preparation software and live advice is AMAZING. The only reason for the one missing star are a few of the fees that aren't well explained. When choosing to pay from your federal refund, there is an additional $40 fee that covers direct transfer using an intermediary bank (???) something that is free already from the IRS. If you don't read the final documents you will miss it completely. Also - Turbo tax charges $40 to file your state taxes NO MATTER WHAT YOUR INCOME IS! For college students or others in lower income brackets who earn less than $10,000 a year Turbo tax should provide this service for free as other tax prep services like TaxAct do.
Date published: 2021-02-25
Rated 5 out of 5 by from Great product Will use Turbo tax again next year for ll my tax needs.
Date published: 2021-02-25
Rated 5 out of 5 by from If you haven't tried TurboTax then you lose. I have used TurboTax for a few years now and have not ever had a problem with it. I will continue to use TurboTax.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is the way to go I love using Turbo Tax. It's so easy and you can't beat the price. They have never made a mistake and I've never been audited.They walk you through every step and then transfer your federal info to the state. I would highly recommend.
Date published: 2021-02-25
Rated 1 out of 5 by from Hidden fees are garbage. Don't pay for any of the extra bonuses like "plus or ultra" and if you do make sure you don't pay out of your federal refund or there is an EXTRA $40 fee applied. absolute garbage
Date published: 2021-02-25
Rated 5 out of 5 by from First time Had to call for clarification on an item. Received response pretty fast. Guided through and corrected area
Date published: 2021-02-25
Rated 5 out of 5 by from great great service always use turbo tax never had any problems
Date published: 2021-02-25
Rated 2 out of 5 by from Had Some Issues I had to call customer service when one of the forms was giving me a problem. It took around 2 hours from start to finish, but it is finally done!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is great! My Experience with turbotax was great it was easy to follow the instructions and working with a tax expert made it even better they answered and questions I had.
Date published: 2021-02-25
Rated 5 out of 5 by from Very good Simple to use especially if you've used previous years
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8128
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great Product The tax preparation software and live advice is AMAZING. The only reason for the one missing star are a few of the fees that aren't well explained. When choosing to pay from your federal refund, there is an additional $40 fee that covers direct transfer using an intermediary bank (???) something that is free already from the IRS. If you don't read the final documents you will miss it completely. Also - Turbo tax charges $40 to file your state taxes NO MATTER WHAT YOUR INCOME IS! For college students or others in lower income brackets who earn less than $10,000 a year Turbo tax should provide this service for free as other tax prep services like TaxAct do.
Date published: 2021-02-25
Rated 5 out of 5 by from Great product Will use Turbo tax again next year for ll my tax needs.
Date published: 2021-02-25
Rated 5 out of 5 by from If you haven't tried TurboTax then you lose. I have used TurboTax for a few years now and have not ever had a problem with it. I will continue to use TurboTax.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is the way to go I love using Turbo Tax. It's so easy and you can't beat the price. They have never made a mistake and I've never been audited.They walk you through every step and then transfer your federal info to the state. I would highly recommend.
Date published: 2021-02-25
Rated 1 out of 5 by from Hidden fees are garbage. Don't pay for any of the extra bonuses like "plus or ultra" and if you do make sure you don't pay out of your federal refund or there is an EXTRA $40 fee applied. absolute garbage
Date published: 2021-02-25
Rated 5 out of 5 by from First time Had to call for clarification on an item. Received response pretty fast. Guided through and corrected area
Date published: 2021-02-25
Rated 5 out of 5 by from great great service always use turbo tax never had any problems
Date published: 2021-02-25
Rated 2 out of 5 by from Had Some Issues I had to call customer service when one of the forms was giving me a problem. It took around 2 hours from start to finish, but it is finally done!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is great! My Experience with turbotax was great it was easy to follow the instructions and working with a tax expert made it even better they answered and questions I had.
Date published: 2021-02-25
Rated 5 out of 5 by from Very good Simple to use especially if you've used previous years
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8128