TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Works well. First time user Easy to use. For a first time filer it was user friendly.
Date published: 2021-02-25
Rated 5 out of 5 by from The best I recommend this app.Easy to use.No need to go elsewhere.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is easy and awesome Their turbotax live experts are great. Very knowable. I spoke to Carolyn
Date published: 2021-02-25
Rated 5 out of 5 by from Worked Amazingly Turbo tax was a nice, simple easy service that I recommend others use.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is great I have been using Turbo tax for years, its easy and I get my taxes done fast
Date published: 2021-02-25
Rated 2 out of 5 by from Too many bugs this year I normally love TurboTax and am happy to use it every year - but the bugs this year were too much! Both my husband and I (filing separately) had different problems with our returns, which after searching the forum I could see were common problems everyone had and were just software bugs. Ended up taking me way longer than it should've.
Date published: 2021-02-25
Rated 4 out of 5 by from Good Had problems to start with .had to wate for a appointment
Date published: 2021-02-25
Rated 4 out of 5 by from Easy to use but expensive I have always really liked Turbo Tax, I am disappointed in the package I was required to get to file this year. I would rather work with someone local if I am going to be paying the same fees as the charge.
Date published: 2021-02-25
Rated 2 out of 5 by from This year the site has been glitchy First when I did my taxes fields would say they were not visited and they had been. I would have to go back to them several times. This had me so leary I almost went to another site to do my taxes. I didn't I stuck with it and even had to start over completely because it glitched so bad I was afraid to send them. Then I find out weeks later both my State of Ky and Va rejected due to the site's issue. I paid for this file I feel I should be refunded those fees at least after all this trouble. I then go to fix my Ky after I find out another week later from VA and the site is so glitchy that I barely get in to get it fixed. I work in IT so I know it wasn't on my end. I can tell that the site is having some major issues.
Date published: 2021-02-25
Rated 5 out of 5 by from happy! Easy to use! I appreciated how convenient the software is.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8125
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Works well. First time user Easy to use. For a first time filer it was user friendly.
Date published: 2021-02-25
Rated 5 out of 5 by from The best I recommend this app.Easy to use.No need to go elsewhere.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is easy and awesome Their turbotax live experts are great. Very knowable. I spoke to Carolyn
Date published: 2021-02-25
Rated 5 out of 5 by from Worked Amazingly Turbo tax was a nice, simple easy service that I recommend others use.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is great I have been using Turbo tax for years, its easy and I get my taxes done fast
Date published: 2021-02-25
Rated 2 out of 5 by from Too many bugs this year I normally love TurboTax and am happy to use it every year - but the bugs this year were too much! Both my husband and I (filing separately) had different problems with our returns, which after searching the forum I could see were common problems everyone had and were just software bugs. Ended up taking me way longer than it should've.
Date published: 2021-02-25
Rated 4 out of 5 by from Good Had problems to start with .had to wate for a appointment
Date published: 2021-02-25
Rated 4 out of 5 by from Easy to use but expensive I have always really liked Turbo Tax, I am disappointed in the package I was required to get to file this year. I would rather work with someone local if I am going to be paying the same fees as the charge.
Date published: 2021-02-25
Rated 2 out of 5 by from This year the site has been glitchy First when I did my taxes fields would say they were not visited and they had been. I would have to go back to them several times. This had me so leary I almost went to another site to do my taxes. I didn't I stuck with it and even had to start over completely because it glitched so bad I was afraid to send them. Then I find out weeks later both my State of Ky and Va rejected due to the site's issue. I paid for this file I feel I should be refunded those fees at least after all this trouble. I then go to fix my Ky after I find out another week later from VA and the site is so glitchy that I barely get in to get it fixed. I work in IT so I know it wasn't on my end. I can tell that the site is having some major issues.
Date published: 2021-02-25
Rated 5 out of 5 by from happy! Easy to use! I appreciated how convenient the software is.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8125