TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by
TT_sucks from
Turbo Tax - Disaster Relief Bug - unedning loop
If you acccidentally check that you received the disaster relief, you will not be able to e-file, nor go back and change that check-mark. I had to completely restart the return, wasted 2 hours of my time, and that is worth more than the program, and got charged twice for e-filing and audit defence, even through I already paid. Not happy at all at this point.
Date published: 2022-03-19
Rated 2 out of 5 by
RACDUC from
TurboTax has a lot of room for improvement
I have used TurboTax for many years now, and I cannot remember any previous filing which gave me as many headaches as this one.
Date published: 2022-03-19
Rated 5 out of 5 by
spenout1515 from
turbo tax is awesome they helped me get more money
they followed up great and helped me fix my taxes for the IRS
Date published: 2022-03-19
Rated 5 out of 5 by
T Holmes from
Turbo Tax is Great!
Turbo Tax is basically easy to use. The process of going through entering the tax information is lengthy, but I feel confident with Turbo Tax guiding me through the process.
Date published: 2022-03-19
Rated 5 out of 5 by
Tammy2022wi from
Turbo Tax is Awesome!!!
I was able to complete all on my own. step by step instructions were very user friendly
Date published: 2022-03-19
Rated 5 out of 5 by
Moochie4396 from
Turbo tax is great
This is my first time filing my taxes on my own, turbo tax really helped me a lot thank you guys so much
Date published: 2022-03-19
Rated 3 out of 5 by
Ian Designer from
Great with a glitch
Easy to use as long as you have all your numbers in order. I had multiple W2 and 1099s and it was still easy to use EXCEPT for the glitch about Disaster Relief Refund Distribution (from 2017-2020) on the Federal Income Return. I clicked it thinking it was for Covid Relief but I could not complete the filing unless I unchecked that box in the review stage. I kept unchecking the box but it would not register. Finally I had to clear my cache and then go through the income steps again and uncheck the box when I arrived at that stage. Took a while to figure it out. I just want to get it over with, otherwise I'd pay less somewhere else.
Date published: 2022-03-19
Rated 5 out of 5 by
Marcel Henrique from
Easy and self explained
Easy and self-explained. Very Good, highly recommended.
Date published: 2022-03-19
Rated 5 out of 5 by
Mcpink777 from
Awesome
Love it. so simple and easy to file. Have cool free offers!!
Date published: 2022-03-19
Rated 2 out of 5 by
IWhy from
So hard
Hardest thing I've done in a long time its .not easy
All TurboTax® Offerings Reviews - Page 8120
Date published: 2022-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
TT_sucks from
Turbo Tax - Disaster Relief Bug - unedning loop
If you acccidentally check that you received the disaster relief, you will not be able to e-file, nor go back and change that check-mark. I had to completely restart the return, wasted 2 hours of my time, and that is worth more than the program, and got charged twice for e-filing and audit defence, even through I already paid. Not happy at all at this point.
Date published: 2022-03-19
Rated 2 out of 5 by
RACDUC from
TurboTax has a lot of room for improvement
I have used TurboTax for many years now, and I cannot remember any previous filing which gave me as many headaches as this one.
Date published: 2022-03-19
Rated 5 out of 5 by
spenout1515 from
turbo tax is awesome they helped me get more money
they followed up great and helped me fix my taxes for the IRS
Date published: 2022-03-19
Rated 5 out of 5 by
T Holmes from
Turbo Tax is Great!
Turbo Tax is basically easy to use. The process of going through entering the tax information is lengthy, but I feel confident with Turbo Tax guiding me through the process.
Date published: 2022-03-19
Rated 5 out of 5 by
Tammy2022wi from
Turbo Tax is Awesome!!!
I was able to complete all on my own. step by step instructions were very user friendly
Date published: 2022-03-19
Rated 5 out of 5 by
Moochie4396 from
Turbo tax is great
This is my first time filing my taxes on my own, turbo tax really helped me a lot thank you guys so much
Date published: 2022-03-19
Rated 3 out of 5 by
Ian Designer from
Great with a glitch
Easy to use as long as you have all your numbers in order. I had multiple W2 and 1099s and it was still easy to use EXCEPT for the glitch about Disaster Relief Refund Distribution (from 2017-2020) on the Federal Income Return. I clicked it thinking it was for Covid Relief but I could not complete the filing unless I unchecked that box in the review stage. I kept unchecking the box but it would not register. Finally I had to clear my cache and then go through the income steps again and uncheck the box when I arrived at that stage. Took a while to figure it out. I just want to get it over with, otherwise I'd pay less somewhere else.
Date published: 2022-03-19
Rated 5 out of 5 by
Marcel Henrique from
Easy and self explained
Easy and self-explained. Very Good, highly recommended.
Date published: 2022-03-19
Rated 5 out of 5 by
Mcpink777 from
Awesome
Love it. so simple and easy to file. Have cool free offers!!
Date published: 2022-03-19
Rated 2 out of 5 by
IWhy from
So hard
Hardest thing I've done in a long time its .not easy
All TurboTax® Offerings Reviews - Page 8120
Date published: 2022-03-19