TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from difficult to use when reporting unemployment probably last time I will use it. Used to be a good program.
Date published: 2022-04-01
Rated 5 out of 5 by from Thank you Turbo Tax This was the very first time in my life to file a return. I was extremely nervous but after making a few mistakes because I did not pay attention to what I was reading I was able to complete filing our joint return. Thank you so much for helping a very nervous retired taxpayer.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax coming in CLUTCH I have been using TT for years and honestly, it feels as if it gets easier every year I use it! With the easy-to-understand system in place, I can file my taxes with ease!
Date published: 2022-04-01
Rated 1 out of 5 by from State e-file failure State e-file rejected due to EF version update required. EF version update scheduled for 3/31/22 appears to not be available on 4/1/22. Cannot find schedule for release of EF version update required to e-file. Paid $25 to e-file and expect it to go through the 1st time every time.
Date published: 2022-04-01
Rated 5 out of 5 by from Easy to use I have used TurboTax for a few years now. I have gradually upgraded services I use and it is worth it. Filing is easy and I am thankful for the help they offer along the way.
Date published: 2022-04-01
Rated 5 out of 5 by from Great! Easy filing my taxes. I had no issues. I use turbo tax every year.
Date published: 2022-04-01
Rated 5 out of 5 by from The Best Tax (For Individuals) Software I have been using Turbo Tax Deluxe for many, many years and have found it to be exceptional. I never have had a problem with it. As for a couple of questions I did have, they were able to answer them immediately.
Date published: 2022-04-01
Rated 5 out of 5 by from Good program Good program to use for me. I have used it for years.
Date published: 2022-04-01
Rated 3 out of 5 by from Good, but Here is an example, but it could apply to several issues throughout my experience. When I went to file I received, "Your transmission didn't go through" Now here is my issue. Do I now pay only to find out that my electronic payment eventually did go through? That would double bill me. I was also upset that turbotax had actually already taken the money for filing out of my account, while I was still having issues with actually filing. Questions like this should not require an upgrade of $200. This is a product question, nit a tax question.
Date published: 2022-04-01
Rated 5 out of 5 by from Fast and easy This is a fast and easy to follow method of getting taxes filed.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 8106
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from difficult to use when reporting unemployment probably last time I will use it. Used to be a good program.
Date published: 2022-04-01
Rated 5 out of 5 by from Thank you Turbo Tax This was the very first time in my life to file a return. I was extremely nervous but after making a few mistakes because I did not pay attention to what I was reading I was able to complete filing our joint return. Thank you so much for helping a very nervous retired taxpayer.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax coming in CLUTCH I have been using TT for years and honestly, it feels as if it gets easier every year I use it! With the easy-to-understand system in place, I can file my taxes with ease!
Date published: 2022-04-01
Rated 1 out of 5 by from State e-file failure State e-file rejected due to EF version update required. EF version update scheduled for 3/31/22 appears to not be available on 4/1/22. Cannot find schedule for release of EF version update required to e-file. Paid $25 to e-file and expect it to go through the 1st time every time.
Date published: 2022-04-01
Rated 5 out of 5 by from Easy to use I have used TurboTax for a few years now. I have gradually upgraded services I use and it is worth it. Filing is easy and I am thankful for the help they offer along the way.
Date published: 2022-04-01
Rated 5 out of 5 by from Great! Easy filing my taxes. I had no issues. I use turbo tax every year.
Date published: 2022-04-01
Rated 5 out of 5 by from The Best Tax (For Individuals) Software I have been using Turbo Tax Deluxe for many, many years and have found it to be exceptional. I never have had a problem with it. As for a couple of questions I did have, they were able to answer them immediately.
Date published: 2022-04-01
Rated 5 out of 5 by from Good program Good program to use for me. I have used it for years.
Date published: 2022-04-01
Rated 3 out of 5 by from Good, but Here is an example, but it could apply to several issues throughout my experience. When I went to file I received, "Your transmission didn't go through" Now here is my issue. Do I now pay only to find out that my electronic payment eventually did go through? That would double bill me. I was also upset that turbotax had actually already taken the money for filing out of my account, while I was still having issues with actually filing. Questions like this should not require an upgrade of $200. This is a product question, nit a tax question.
Date published: 2022-04-01
Rated 5 out of 5 by from Fast and easy This is a fast and easy to follow method of getting taxes filed.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 8106