TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is so easy! I wish Turbo Tax had been available sooner. Then I wouldn’t have had to worry about filing my taxes every year.
Date published: 2023-05-17
Rated 2 out of 5 by from THIS SHOULD BE A PUBLIC SERVICE The technology is great, but it is disturbing the amount of money that's made on a simple service that every citizen may need, regardless of income. It's frustrating to get an $11 tax return and to pay over $60 to file that...
Date published: 2023-05-17
Rated 1 out of 5 by from Up-charges and whatnot for basic services What should be a free service provided by the government cost me nearly $300 yet again, come on Congress and US public, let’s fix this problem. These companies do not need to exist.
Date published: 2023-05-17
Rated 1 out of 5 by from Ripoff Why is it $100 for u guys just to be a middle man that I didn’t exactly need , what I needed was for someone to correct my errors and catch any discrepancies and maybe do some basic math but all they did was say “great! You did it ! We will file it for you now “ and sent it via electronic transcript … just for them to reject it due to a freaking mathematical error 5 minutes later. That’s crazy! And the entry that was invalid was one that wasn’t easy for me to find the right answer to either . I had to put all the footwork in all over again and basically did it all myself and idk why I paid $100 I rly don’t …. But ok.
Date published: 2023-05-17
Rated 1 out of 5 by from Cost to much to file farm expenses !! 2021 Turbotax showed I was supposed to get a $1400.00 refund which never happened. IRS sent me letter stating I will not be awarded the refund. I never could get ahold of anyone to find out why. Now on my 2022 taxes I had to file for farm expenses due to a government assistant check I recieved of $1504.00 for droubt assistance. I was going to be charged $170.00 taxes for that assistance although I am unemployeed due to Disability Social Security Income. I had to file an extention because the tax forms were so long and detailed I liked to never got finished. Was very nerve racking. And the Turbo Tax fee of $137.51 compared to 2021 fee of $62.89 is rediculously over priced.
Date published: 2023-05-17
Rated 5 out of 5 by from Very easy to use! I love the features and also the fact that there is a free version for filing is very helpful for a student.
Date published: 2023-05-17
Rated 5 out of 5 by from Best online tax prep I been working with turbo tax for 2 years. So much better then going inside
Date published: 2023-05-17
Rated 5 out of 5 by from 2022 Return Good experience, expert was great to work with. Work was completed in a timely matter.
Date published: 2023-05-17
Rated 5 out of 5 by from Very easy to use and the guides help alot I have used Turbo tax multiple times and I always have a good experience. Its very user friendly and gives many options for user assistance.
Date published: 2023-05-17
Rated 5 out of 5 by from Filed my FIRST tax return for free! and Easy! I'm a high school student that had a summer job last year. I was worried about having to file my first tax return but TurboTax made it so easy and I finished in 11 minutes! Thank you TurboTax!!!
Date published: 2023-05-17
All TurboTax® Offerings Reviews - Page 82
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is so easy! I wish Turbo Tax had been available sooner. Then I wouldn’t have had to worry about filing my taxes every year.
Date published: 2023-05-17
Rated 2 out of 5 by from THIS SHOULD BE A PUBLIC SERVICE The technology is great, but it is disturbing the amount of money that's made on a simple service that every citizen may need, regardless of income. It's frustrating to get an $11 tax return and to pay over $60 to file that...
Date published: 2023-05-17
Rated 1 out of 5 by from Up-charges and whatnot for basic services What should be a free service provided by the government cost me nearly $300 yet again, come on Congress and US public, let’s fix this problem. These companies do not need to exist.
Date published: 2023-05-17
Rated 1 out of 5 by from Ripoff Why is it $100 for u guys just to be a middle man that I didn’t exactly need , what I needed was for someone to correct my errors and catch any discrepancies and maybe do some basic math but all they did was say “great! You did it ! We will file it for you now “ and sent it via electronic transcript … just for them to reject it due to a freaking mathematical error 5 minutes later. That’s crazy! And the entry that was invalid was one that wasn’t easy for me to find the right answer to either . I had to put all the footwork in all over again and basically did it all myself and idk why I paid $100 I rly don’t …. But ok.
Date published: 2023-05-17
Rated 1 out of 5 by from Cost to much to file farm expenses !! 2021 Turbotax showed I was supposed to get a $1400.00 refund which never happened. IRS sent me letter stating I will not be awarded the refund. I never could get ahold of anyone to find out why. Now on my 2022 taxes I had to file for farm expenses due to a government assistant check I recieved of $1504.00 for droubt assistance. I was going to be charged $170.00 taxes for that assistance although I am unemployeed due to Disability Social Security Income. I had to file an extention because the tax forms were so long and detailed I liked to never got finished. Was very nerve racking. And the Turbo Tax fee of $137.51 compared to 2021 fee of $62.89 is rediculously over priced.
Date published: 2023-05-17
Rated 5 out of 5 by from Very easy to use! I love the features and also the fact that there is a free version for filing is very helpful for a student.
Date published: 2023-05-17
Rated 5 out of 5 by from Best online tax prep I been working with turbo tax for 2 years. So much better then going inside
Date published: 2023-05-17
Rated 5 out of 5 by from 2022 Return Good experience, expert was great to work with. Work was completed in a timely matter.
Date published: 2023-05-17
Rated 5 out of 5 by from Very easy to use and the guides help alot I have used Turbo tax multiple times and I always have a good experience. Its very user friendly and gives many options for user assistance.
Date published: 2023-05-17
Rated 5 out of 5 by from Filed my FIRST tax return for free! and Easy! I'm a high school student that had a summer job last year. I was worried about having to file my first tax return but TurboTax made it so easy and I finished in 11 minutes! Thank you TurboTax!!!
Date published: 2023-05-17
All TurboTax® Offerings Reviews - Page 82