TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service would recommend She was great. Responded quickly every time! Would recommend
Date published: 2022-03-12
Rated 5 out of 5 by from Turbotax is awesome It was exciting, I was everyday typing it in. I stayed up with my expert, ready to do what it is to do for the day! It keep my close to home where I could feel myself in at times when rest was on my mindful, I loved it. Thank you TURBO TAX
Date published: 2022-03-12
Rated 4 out of 5 by from Keep it simple Turbo tax makes it easy every year to file simple taxes.
Date published: 2022-03-12
Rated 5 out of 5 by from Excellent! Very easy to use. I upgraded to have live help and it was worth it to me for the peace of mind.
Date published: 2022-03-12
Rated 5 out of 5 by from A Relief in Hectic Times TurboTax supplies the average citizen with the efficiency and simplicity that the federal bureaucratic colossus does not. Unlike many organizations, it does not use the technology of our age to make things more complicated; it actually succeeds in using technology to make things easier. I appreciate it to the extent of thanking God for it in my prayers. It is deeply appreciated.
Date published: 2022-03-12
Rated 3 out of 5 by from Easy to use but not great customer service Been using TurboTax for years and generally find it to be easy to use and, when I get it at Sam's Club, pretty reasonably priced. Unfortunately, this year I needed a form that was not yet finalized when I originally wanted to file my taxes. TurboTax gave me the option to be emailed when the form was available in the software, so I signed up. After waiting two weeks, I went into TurboTax software today just to check. (I had already been past my typical filing date by a couple of weeks BEFORE this delay so I was concerned about getting everything filed before the end of season rush.) Lo and behold, the form was available and I was able to file. NEVER received the notification email!!! Leaves me wondering how long it's been ready without my knowledge. Had I not signed up for that email notification, I would have been checking every day. Don't believe them if TurboTax says they'll send you a notification...
Date published: 2022-03-12
Rated 5 out of 5 by from Super Turbo Tax Easy to use and help request are great. Will continue to use nest year.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is a great product I have been using these products since they were Tax-Edge in the early 80's.
Date published: 2022-03-12
Rated 5 out of 5 by from Excellent support Great support team and we get a call within a few min upon request
Date published: 2022-03-12
Rated 5 out of 5 by from Best first time ever I was kinda worried at first with what I needed (wasn't much) ,then signed up for turbotax it was fast and taxes weren't a worry no more, just straight forward I love it.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 8099
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service would recommend She was great. Responded quickly every time! Would recommend
Date published: 2022-03-12
Rated 5 out of 5 by from Turbotax is awesome It was exciting, I was everyday typing it in. I stayed up with my expert, ready to do what it is to do for the day! It keep my close to home where I could feel myself in at times when rest was on my mindful, I loved it. Thank you TURBO TAX
Date published: 2022-03-12
Rated 4 out of 5 by from Keep it simple Turbo tax makes it easy every year to file simple taxes.
Date published: 2022-03-12
Rated 5 out of 5 by from Excellent! Very easy to use. I upgraded to have live help and it was worth it to me for the peace of mind.
Date published: 2022-03-12
Rated 5 out of 5 by from A Relief in Hectic Times TurboTax supplies the average citizen with the efficiency and simplicity that the federal bureaucratic colossus does not. Unlike many organizations, it does not use the technology of our age to make things more complicated; it actually succeeds in using technology to make things easier. I appreciate it to the extent of thanking God for it in my prayers. It is deeply appreciated.
Date published: 2022-03-12
Rated 3 out of 5 by from Easy to use but not great customer service Been using TurboTax for years and generally find it to be easy to use and, when I get it at Sam's Club, pretty reasonably priced. Unfortunately, this year I needed a form that was not yet finalized when I originally wanted to file my taxes. TurboTax gave me the option to be emailed when the form was available in the software, so I signed up. After waiting two weeks, I went into TurboTax software today just to check. (I had already been past my typical filing date by a couple of weeks BEFORE this delay so I was concerned about getting everything filed before the end of season rush.) Lo and behold, the form was available and I was able to file. NEVER received the notification email!!! Leaves me wondering how long it's been ready without my knowledge. Had I not signed up for that email notification, I would have been checking every day. Don't believe them if TurboTax says they'll send you a notification...
Date published: 2022-03-12
Rated 5 out of 5 by from Super Turbo Tax Easy to use and help request are great. Will continue to use nest year.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is a great product I have been using these products since they were Tax-Edge in the early 80's.
Date published: 2022-03-12
Rated 5 out of 5 by from Excellent support Great support team and we get a call within a few min upon request
Date published: 2022-03-12
Rated 5 out of 5 by from Best first time ever I was kinda worried at first with what I needed (wasn't much) ,then signed up for turbotax it was fast and taxes weren't a worry no more, just straight forward I love it.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 8099