TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Fiorela from
Great service would recommend
She was great. Responded quickly every time! Would recommend
Date published: 2022-03-12
Rated 5 out of 5 by
FLY AKA DOZIER from
Turbotax is awesome
It was exciting, I was everyday typing it in. I stayed up with my expert, ready to do what it is to do for the day! It keep my close to home where I could feel myself in at times when rest was on my mindful, I loved it. Thank you TURBO TAX
Date published: 2022-03-12
Rated 4 out of 5 by
lbeare from
Keep it simple
Turbo tax makes it easy every year to file simple taxes.
Date published: 2022-03-12
Rated 5 out of 5 by
TB757 from
Excellent!
Very easy to use. I upgraded to have live help and it was worth it to me for the peace of mind.
Date published: 2022-03-12
Rated 5 out of 5 by
jdj25 from
A Relief in Hectic Times
TurboTax supplies the average citizen with the efficiency and simplicity that the federal bureaucratic colossus does not. Unlike many organizations, it does not use the technology of our age to make things more complicated; it actually succeeds in using technology to make things easier. I appreciate it to the extent of thanking God for it in my prayers. It is deeply appreciated.
Date published: 2022-03-12
Rated 3 out of 5 by
GardeniaMom from
Easy to use but not great customer service
Been using TurboTax for years and generally find it to be easy to use and, when I get it at Sam's Club, pretty reasonably priced. Unfortunately, this year I needed a form that was not yet finalized when I originally wanted to file my taxes. TurboTax gave me the option to be emailed when the form was available in the software, so I signed up. After waiting two weeks, I went into TurboTax software today just to check. (I had already been past my typical filing date by a couple of weeks BEFORE this delay so I was concerned about getting everything filed before the end of season rush.) Lo and behold, the form was available and I was able to file. NEVER received the notification email!!! Leaves me wondering how long it's been ready without my knowledge. Had I not signed up for that email notification, I would have been checking every day. Don't believe them if TurboTax says they'll send you a notification...
Date published: 2022-03-12
Rated 5 out of 5 by
JG19 from
Super Turbo Tax
Easy to use and help request are great. Will continue to use nest year.
Date published: 2022-03-12
Rated 5 out of 5 by
Ken Fitzz from
Turbo tax is a great product
I have been using these products since they were Tax-Edge in the early 80's.
Date published: 2022-03-12
Rated 5 out of 5 by
Ivan_katy from
Excellent support
Great support team and we get a call within a few min upon request
Date published: 2022-03-12
Rated 5 out of 5 by
Will907 from
Best first time ever
I was kinda worried at first with what I needed (wasn't much) ,then signed up for turbotax it was fast and taxes weren't a worry no more, just straight forward I love it.
All TurboTax® Offerings Reviews - Page 8099
Date published: 2022-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Fiorela from
Great service would recommend
She was great. Responded quickly every time! Would recommend
Date published: 2022-03-12
Rated 5 out of 5 by
FLY AKA DOZIER from
Turbotax is awesome
It was exciting, I was everyday typing it in. I stayed up with my expert, ready to do what it is to do for the day! It keep my close to home where I could feel myself in at times when rest was on my mindful, I loved it. Thank you TURBO TAX
Date published: 2022-03-12
Rated 4 out of 5 by
lbeare from
Keep it simple
Turbo tax makes it easy every year to file simple taxes.
Date published: 2022-03-12
Rated 5 out of 5 by
TB757 from
Excellent!
Very easy to use. I upgraded to have live help and it was worth it to me for the peace of mind.
Date published: 2022-03-12
Rated 5 out of 5 by
jdj25 from
A Relief in Hectic Times
TurboTax supplies the average citizen with the efficiency and simplicity that the federal bureaucratic colossus does not. Unlike many organizations, it does not use the technology of our age to make things more complicated; it actually succeeds in using technology to make things easier. I appreciate it to the extent of thanking God for it in my prayers. It is deeply appreciated.
Date published: 2022-03-12
Rated 3 out of 5 by
GardeniaMom from
Easy to use but not great customer service
Been using TurboTax for years and generally find it to be easy to use and, when I get it at Sam's Club, pretty reasonably priced. Unfortunately, this year I needed a form that was not yet finalized when I originally wanted to file my taxes. TurboTax gave me the option to be emailed when the form was available in the software, so I signed up. After waiting two weeks, I went into TurboTax software today just to check. (I had already been past my typical filing date by a couple of weeks BEFORE this delay so I was concerned about getting everything filed before the end of season rush.) Lo and behold, the form was available and I was able to file. NEVER received the notification email!!! Leaves me wondering how long it's been ready without my knowledge. Had I not signed up for that email notification, I would have been checking every day. Don't believe them if TurboTax says they'll send you a notification...
Date published: 2022-03-12
Rated 5 out of 5 by
JG19 from
Super Turbo Tax
Easy to use and help request are great. Will continue to use nest year.
Date published: 2022-03-12
Rated 5 out of 5 by
Ken Fitzz from
Turbo tax is a great product
I have been using these products since they were Tax-Edge in the early 80's.
Date published: 2022-03-12
Rated 5 out of 5 by
Ivan_katy from
Excellent support
Great support team and we get a call within a few min upon request
Date published: 2022-03-12
Rated 5 out of 5 by
Will907 from
Best first time ever
I was kinda worried at first with what I needed (wasn't much) ,then signed up for turbotax it was fast and taxes weren't a worry no more, just straight forward I love it.
All TurboTax® Offerings Reviews - Page 8099
Date published: 2022-03-12