TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from very easy The service is very quick and easy to use. They already had my W-2 on file
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is Exellent Amaan was very patient and able to explain some confusing questions for me. For that I'm very grateful. Turbo Tax has proven to be helpful, reliable and economical tax preparation and filing system.
Date published: 2021-03-04
Rated 5 out of 5 by from Easy As Usual Once again, my taxes were effortless. Thank You TurboTax!
Date published: 2021-03-04
Rated 2 out of 5 by from Turbotax is falling behind Data did not carry forward correctly. State tax refund was wrong. Didn't complain that I'd forgotten property tax. Kept getting confused about which W2 was mine and which was wife's. Transferred those amounts incorrectly to Missouri. Asked for "how much remote work" for Missouri without any explanation how to calculate the dollar amount. No help, no nothing. Didn't give me an option to reject penalties and interest on Illinois for remote work, though Illinois has said they'll be waived for COVID-19 telework.
Date published: 2021-03-04
Rated 5 out of 5 by from Easy and great help They make the process so easy and have people available to ask questions. I never waited more than 2 minutes for a call back or a chat back. importing everything is easy as well. Highly recommend
Date published: 2021-03-04
Rated 4 out of 5 by from Good Experience First time using TurboTax Business and it went smoothly. Only complaint is that they didn't tell me that they're going to charge for State separately until after I finished Federal. So it was an additional payment I didn't plan to.
Date published: 2021-03-04
Rated 5 out of 5 by from Easy Tax Preparation Software Great tax preparation software. All steps were easy to follow and their explanations were easy to understand. Love the W-2 import feature.
Date published: 2021-03-04
Rated 3 out of 5 by from TurboTax needs to run on iPad I did not know until filing that I had download a windows version of TurboTax. I am assuming all is well since the program accepted my filing.
Date published: 2021-03-04
Rated 5 out of 5 by from awesome help good very helpfull really nice person. Thanks for all the help
Date published: 2021-03-04
Rated 5 out of 5 by from i love turbotax i love it my first time and i thin this will be what i use anytime i file my taxes!
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8097
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very easy The service is very quick and easy to use. They already had my W-2 on file
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is Exellent Amaan was very patient and able to explain some confusing questions for me. For that I'm very grateful. Turbo Tax has proven to be helpful, reliable and economical tax preparation and filing system.
Date published: 2021-03-04
Rated 5 out of 5 by from Easy As Usual Once again, my taxes were effortless. Thank You TurboTax!
Date published: 2021-03-04
Rated 2 out of 5 by from Turbotax is falling behind Data did not carry forward correctly. State tax refund was wrong. Didn't complain that I'd forgotten property tax. Kept getting confused about which W2 was mine and which was wife's. Transferred those amounts incorrectly to Missouri. Asked for "how much remote work" for Missouri without any explanation how to calculate the dollar amount. No help, no nothing. Didn't give me an option to reject penalties and interest on Illinois for remote work, though Illinois has said they'll be waived for COVID-19 telework.
Date published: 2021-03-04
Rated 5 out of 5 by from Easy and great help They make the process so easy and have people available to ask questions. I never waited more than 2 minutes for a call back or a chat back. importing everything is easy as well. Highly recommend
Date published: 2021-03-04
Rated 4 out of 5 by from Good Experience First time using TurboTax Business and it went smoothly. Only complaint is that they didn't tell me that they're going to charge for State separately until after I finished Federal. So it was an additional payment I didn't plan to.
Date published: 2021-03-04
Rated 5 out of 5 by from Easy Tax Preparation Software Great tax preparation software. All steps were easy to follow and their explanations were easy to understand. Love the W-2 import feature.
Date published: 2021-03-04
Rated 3 out of 5 by from TurboTax needs to run on iPad I did not know until filing that I had download a windows version of TurboTax. I am assuming all is well since the program accepted my filing.
Date published: 2021-03-04
Rated 5 out of 5 by from awesome help good very helpfull really nice person. Thanks for all the help
Date published: 2021-03-04
Rated 5 out of 5 by from i love turbotax i love it my first time and i thin this will be what i use anytime i file my taxes!
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8097