TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281626 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Didn't Need A Drink When Finished I started out with H & R Block, which ended up being a nightmare. Their software wasn't up to date. It didn't take me long to realize I had to try Turbo Tax or go it by hand. I had struggled with the former software for 3 days, with Turbo Tax I had everything done in one night. I let it sit for one day. Then go over it for errors. And then send it in. Thank your software developers for me. They are great.
Date published: 2021-03-04
Rated 5 out of 5 by from out standing very easy to use. common sense questions quick and accurate
Date published: 2021-03-04
Rated 5 out of 5 by from turbotax it really helped me with every step. first time i have done it by myself
Date published: 2021-03-04
Rated 5 out of 5 by from Easy to use! Easy to use! Took less than one hour to complete. Step-by-step instructions were simple to follow.
Date published: 2021-03-04
Rated 3 out of 5 by from TurboTax is average The TurboTax user interface has not been thoroughly updated with current year instructions. Also, after purchasing the Colorado Turbo Tax software for one of my businesses, I was not able to use that state software for a second business; instead I was prompted to purchase the Colorado software again. The phone support line was not helpful as I was not able to speak with a live person.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Turbo tax has always been my go to when filling my taxes after I had a bad experience with Tax Act one year. This year I ended up having to use the Live help and the lady that helped me was absolutely amazing. The live feature is great.
Date published: 2021-03-04
Rated 5 out of 5 by from Quick and easy The program was very thorough and helpful in explaining the process
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is Grrrrrrrreat! I was confused about one of the sections I was filling out and spoke to Alexis and she got me through it.
Date published: 2021-03-04
Rated 1 out of 5 by from too $$ for you answering 2 simple ? by non CPA My mom uses this and it wasn't very much but for the lack of help given it was WAY TOO MUCH and the person who helped wasn't even a CPA
Date published: 2021-03-04
Rated 5 out of 5 by from Turbotax is awesome! So simple and well set up to walk you through a simple return. Plus its free including efile and direct deposit.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8095
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Didn't Need A Drink When Finished I started out with H & R Block, which ended up being a nightmare. Their software wasn't up to date. It didn't take me long to realize I had to try Turbo Tax or go it by hand. I had struggled with the former software for 3 days, with Turbo Tax I had everything done in one night. I let it sit for one day. Then go over it for errors. And then send it in. Thank your software developers for me. They are great.
Date published: 2021-03-04
Rated 5 out of 5 by from out standing very easy to use. common sense questions quick and accurate
Date published: 2021-03-04
Rated 5 out of 5 by from turbotax it really helped me with every step. first time i have done it by myself
Date published: 2021-03-04
Rated 5 out of 5 by from Easy to use! Easy to use! Took less than one hour to complete. Step-by-step instructions were simple to follow.
Date published: 2021-03-04
Rated 3 out of 5 by from TurboTax is average The TurboTax user interface has not been thoroughly updated with current year instructions. Also, after purchasing the Colorado Turbo Tax software for one of my businesses, I was not able to use that state software for a second business; instead I was prompted to purchase the Colorado software again. The phone support line was not helpful as I was not able to speak with a live person.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Turbo tax has always been my go to when filling my taxes after I had a bad experience with Tax Act one year. This year I ended up having to use the Live help and the lady that helped me was absolutely amazing. The live feature is great.
Date published: 2021-03-04
Rated 5 out of 5 by from Quick and easy The program was very thorough and helpful in explaining the process
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is Grrrrrrrreat! I was confused about one of the sections I was filling out and spoke to Alexis and she got me through it.
Date published: 2021-03-04
Rated 1 out of 5 by from too $$ for you answering 2 simple ? by non CPA My mom uses this and it wasn't very much but for the lack of help given it was WAY TOO MUCH and the person who helped wasn't even a CPA
Date published: 2021-03-04
Rated 5 out of 5 by from Turbotax is awesome! So simple and well set up to walk you through a simple return. Plus its free including efile and direct deposit.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8095