TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from It's somewhat convenient I had purchased the downloadable pc version on Amazon and almost forgot about it. So as I was ready to finish my web filing, I went to download my pc version and it was not a good experience. I tried to link/merge my information and it didn't work well. I was able to upload my 2019 paperwork but I still had to enter a lot more information that I didn't need when using the web version. After so much frustration and TIME spent trying to resolve, I went back into the web version and ended up paying for the services. It is unfortunate that I spent money on a pc download to try to save money and I ended up spending even more money -ironic! It was weird that if I had ordered a CD version in advance, I would have been able to use the activation key but the download version's key did not work.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo tax is pretty good Turbotax is good but i pressed on the wrong thing and it took me to credit karma which was a headache
Date published: 2021-02-26
Rated 4 out of 5 by from simple Easy, step by step. Have used turbo tax for many years. Easy way to transfer info.
Date published: 2021-02-26
Rated 5 out of 5 by from Customer Service was excellent I had a couple questions regarding the federal filing as I have just purchased a home. I used the chat window and the person that assisted me was fantastic. I am very happy using turbo tax and will continue to do so and recommend it.
Date published: 2021-02-26
Rated 2 out of 5 by from Charged me twice also when I put myself as account Turbo tax charged me twice so I had to ay twice because live assistant only knew how to give me an address. No one knows how to give refund then you charged me $13- instead of the $110 I first paid for on 2/25
Date published: 2021-02-26
Rated 5 out of 5 by from its great Very easy and very accurate program will recommend
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax proved to be a great tax tool! I was another easy experience. I didn't have any issues filing.
Date published: 2021-02-26
Rated 5 out of 5 by from Outstanding service Pretty confident in doing my taxes via TurboTax, but is was nice to have that add comfort in a Live Agent assisting with any questions I had.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax was easy and walked me through it Great experience , turbo tax is easy to use they help and answer questions right away
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to work with I have been using Turbo Tax for 8 years. Makes filing taxes easy
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 8092
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from It's somewhat convenient I had purchased the downloadable pc version on Amazon and almost forgot about it. So as I was ready to finish my web filing, I went to download my pc version and it was not a good experience. I tried to link/merge my information and it didn't work well. I was able to upload my 2019 paperwork but I still had to enter a lot more information that I didn't need when using the web version. After so much frustration and TIME spent trying to resolve, I went back into the web version and ended up paying for the services. It is unfortunate that I spent money on a pc download to try to save money and I ended up spending even more money -ironic! It was weird that if I had ordered a CD version in advance, I would have been able to use the activation key but the download version's key did not work.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo tax is pretty good Turbotax is good but i pressed on the wrong thing and it took me to credit karma which was a headache
Date published: 2021-02-26
Rated 4 out of 5 by from simple Easy, step by step. Have used turbo tax for many years. Easy way to transfer info.
Date published: 2021-02-26
Rated 5 out of 5 by from Customer Service was excellent I had a couple questions regarding the federal filing as I have just purchased a home. I used the chat window and the person that assisted me was fantastic. I am very happy using turbo tax and will continue to do so and recommend it.
Date published: 2021-02-26
Rated 2 out of 5 by from Charged me twice also when I put myself as account Turbo tax charged me twice so I had to ay twice because live assistant only knew how to give me an address. No one knows how to give refund then you charged me $13- instead of the $110 I first paid for on 2/25
Date published: 2021-02-26
Rated 5 out of 5 by from its great Very easy and very accurate program will recommend
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax proved to be a great tax tool! I was another easy experience. I didn't have any issues filing.
Date published: 2021-02-26
Rated 5 out of 5 by from Outstanding service Pretty confident in doing my taxes via TurboTax, but is was nice to have that add comfort in a Live Agent assisting with any questions I had.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax was easy and walked me through it Great experience , turbo tax is easy to use they help and answer questions right away
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to work with I have been using Turbo Tax for 8 years. Makes filing taxes easy
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 8092