TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Quick & Painless Everyone dreads taxes...TurboTax makes it easy to get it taken care of without much confusion or frustration. There are plenty of answers available when things don't make sense or need further explanation. For the last 10 years I have used TurboTax for my family's taxes, and each and every year I am pleasantly surprised with the ease in which I am able to file my taxes. They even made it fun this year and made it like a race, how cool?! If taxes could be fun, TurboTax has done it!
Date published: 2023-03-14
Rated 5 out of 5 by from Really good Pricey but broke it all down easy enough to understand
Date published: 2023-03-14
Rated 5 out of 5 by from Fast & Professional Service TurboTax is the easiest way to get my Taxes done. Very convenient and helpful.
Date published: 2023-03-14
Rated 2 out of 5 by from Now requiring cloud login I would always purchase turbotax desktop because I preferred to minimize my data security risks by avoiding putting sensitive financial information into the cloud. This year for the first time, the desktop product is requiring a login in order to do simple scans of W2s. No way jose. I manually entered my W2 this year and will not be using turbotax again in future years.
Date published: 2023-03-14
Rated 5 out of 5 by from Will never use another! I have used Turbo Tax for as long as I can remember and will never use another. It keeps getting easier to use.
Date published: 2023-03-14
Rated 5 out of 5 by from great nice and easy to understand easy to do no problem walks you through quickly no problems
Date published: 2023-03-14
Rated 5 out of 5 by from Easy to use but expensive I have been using TurboTax for long 9 years. Easy to use but bit expensive
Date published: 2023-03-14
Rated 1 out of 5 by from I wasnt given a total and got charged extra I was charged for something extra that I didn't want. I'm very disappointed. i will never use your service again. and it's way too expensive.
Date published: 2023-03-14
Rated 5 out of 5 by from We always use TurboTax Simple to use, used for several years now after going to an accountant. It's easy, and walks you through every step.
Date published: 2023-03-14
Rated 1 out of 5 by from Great Until the LAST STEP I had Turbo Tax tell me "You are going to get a total refund of $4,551! How would you like to receive it?" NICE!! However, after reviewing my account to direct deposit it, it says, "Lets do one final review..." As soon as I did that, answered a few questions ( Questions I had already answered about the miles on our car we used for our business) It dropped it all the way down to $2,000?... If I was never going to be getting anything more than $2,000 then great! Tell me that! But don't tease me with an extra $2,000+ and take it away literally last second and then NOT give me the option to go back and see what happened. Really disappointing stunt that actually cost me $2,000+ dollars. May be my last year with you guys.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 810
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick & Painless Everyone dreads taxes...TurboTax makes it easy to get it taken care of without much confusion or frustration. There are plenty of answers available when things don't make sense or need further explanation. For the last 10 years I have used TurboTax for my family's taxes, and each and every year I am pleasantly surprised with the ease in which I am able to file my taxes. They even made it fun this year and made it like a race, how cool?! If taxes could be fun, TurboTax has done it!
Date published: 2023-03-14
Rated 5 out of 5 by from Really good Pricey but broke it all down easy enough to understand
Date published: 2023-03-14
Rated 5 out of 5 by from Fast & Professional Service TurboTax is the easiest way to get my Taxes done. Very convenient and helpful.
Date published: 2023-03-14
Rated 2 out of 5 by from Now requiring cloud login I would always purchase turbotax desktop because I preferred to minimize my data security risks by avoiding putting sensitive financial information into the cloud. This year for the first time, the desktop product is requiring a login in order to do simple scans of W2s. No way jose. I manually entered my W2 this year and will not be using turbotax again in future years.
Date published: 2023-03-14
Rated 5 out of 5 by from Will never use another! I have used Turbo Tax for as long as I can remember and will never use another. It keeps getting easier to use.
Date published: 2023-03-14
Rated 5 out of 5 by from great nice and easy to understand easy to do no problem walks you through quickly no problems
Date published: 2023-03-14
Rated 5 out of 5 by from Easy to use but expensive I have been using TurboTax for long 9 years. Easy to use but bit expensive
Date published: 2023-03-14
Rated 1 out of 5 by from I wasnt given a total and got charged extra I was charged for something extra that I didn't want. I'm very disappointed. i will never use your service again. and it's way too expensive.
Date published: 2023-03-14
Rated 5 out of 5 by from We always use TurboTax Simple to use, used for several years now after going to an accountant. It's easy, and walks you through every step.
Date published: 2023-03-14
Rated 1 out of 5 by from Great Until the LAST STEP I had Turbo Tax tell me "You are going to get a total refund of $4,551! How would you like to receive it?" NICE!! However, after reviewing my account to direct deposit it, it says, "Lets do one final review..." As soon as I did that, answered a few questions ( Questions I had already answered about the miles on our car we used for our business) It dropped it all the way down to $2,000?... If I was never going to be getting anything more than $2,000 then great! Tell me that! But don't tease me with an extra $2,000+ and take it away literally last second and then NOT give me the option to go back and see what happened. Really disappointing stunt that actually cost me $2,000+ dollars. May be my last year with you guys.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 810