TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy fix on return I would have missed around $700 in deductions without this product!
Date published: 2023-03-02
Rated 5 out of 5 by from turbo tax very easy to use, quick and painless. thank you for offering this free service
Date published: 2023-03-02
Rated 2 out of 5 by from Questionable I have no confidence that this was correct. It added SSI income numbers that were different than the form sent by Social Security.
Date published: 2023-03-02
Rated 5 out of 5 by from As always, easy to use! I am very satisfied with TurboTax service. Well done.
Date published: 2023-03-02
Rated 5 out of 5 by from Making it less painful We got some tax info after filing and so had to file an amendment. TurboTax made it so easy.
Date published: 2023-03-02
Rated 5 out of 5 by from Easy to Use i love how you can easily transition from different sections of the return if needed
Date published: 2023-03-02
Rated 3 out of 5 by from When they say its free it problaby isnt I picked turbo tax from the online site because it said free federal & state filing. After i started doing the forms it said ihad to upgrade to $39 . Shortly after that i had to upgrade to an $89 pkg. Then upon completion and ready to efile there was another added fee to file at the end i have to pay$232 to get my taxes done. There was nothing free! Nothing! And my taxes were simple n easy . I am quite disappointed. They should be upfront from the start. That all i have to say.
Date published: 2023-03-02
Rated 4 out of 5 by from TurboTax is mostly very good I have used TurboTax for over 30 years. My only issue with it was trying to pay for the state e-file by credit card. I couldn't get past the verify it's you window because it could not send me the 6 digit code. I finally called in and David helped me get my federal and state filed.
Date published: 2023-03-02
Rated 5 out of 5 by from AWESOMENESS My experience was quick and easy to work through , I also enjoyed the expert assistance .
Date published: 2023-03-02
Rated 1 out of 5 by from Thieves They are not transparent on cost (which should be free), and they push unnecessary additional packages on people with simple returns.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8090
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy fix on return I would have missed around $700 in deductions without this product!
Date published: 2023-03-02
Rated 5 out of 5 by from turbo tax very easy to use, quick and painless. thank you for offering this free service
Date published: 2023-03-02
Rated 2 out of 5 by from Questionable I have no confidence that this was correct. It added SSI income numbers that were different than the form sent by Social Security.
Date published: 2023-03-02
Rated 5 out of 5 by from As always, easy to use! I am very satisfied with TurboTax service. Well done.
Date published: 2023-03-02
Rated 5 out of 5 by from Making it less painful We got some tax info after filing and so had to file an amendment. TurboTax made it so easy.
Date published: 2023-03-02
Rated 5 out of 5 by from Easy to Use i love how you can easily transition from different sections of the return if needed
Date published: 2023-03-02
Rated 3 out of 5 by from When they say its free it problaby isnt I picked turbo tax from the online site because it said free federal & state filing. After i started doing the forms it said ihad to upgrade to $39 . Shortly after that i had to upgrade to an $89 pkg. Then upon completion and ready to efile there was another added fee to file at the end i have to pay$232 to get my taxes done. There was nothing free! Nothing! And my taxes were simple n easy . I am quite disappointed. They should be upfront from the start. That all i have to say.
Date published: 2023-03-02
Rated 4 out of 5 by from TurboTax is mostly very good I have used TurboTax for over 30 years. My only issue with it was trying to pay for the state e-file by credit card. I couldn't get past the verify it's you window because it could not send me the 6 digit code. I finally called in and David helped me get my federal and state filed.
Date published: 2023-03-02
Rated 5 out of 5 by from AWESOMENESS My experience was quick and easy to work through , I also enjoyed the expert assistance .
Date published: 2023-03-02
Rated 1 out of 5 by from Thieves They are not transparent on cost (which should be free), and they push unnecessary additional packages on people with simple returns.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8090