TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Good service Good service and process but definitely confusing at times. Especially with tax breaks. Too many sections.
Date published: 2022-02-23
Rated 4 out of 5 by from Not as good as past years Mostly went well, but when e-filing came up with errors with no help on how to fix them. I eventually figured it out, but TurboTax should have pointed me in the right direction.
Date published: 2022-02-23
Rated 5 out of 5 by from Super Easy to use!! This site was really easy to navigate and super helpful to on things I did not know, highly recommend to use this if first time or just in general!
Date published: 2022-02-23
Rated 5 out of 5 by from I love Turbo Tax. SAVINGS are ridiculous!! I love TurboTax!! I've been using it since 2015. Its so easy and doesn't confuse you with complicated forms. The system is designed in layman's terms and holds your hand the whole time. It's simple, affordable and oh by instead of giving half of you refund to an tax filing business you get to pocket all of it.
Date published: 2022-02-23
Rated 5 out of 5 by from Reliable, User Friendly, Trustworthy Been using Turbotax to file my taxes for approximately 6 years now. It's easy to use and what i usually recommend to my friends and associates
Date published: 2022-02-23
Rated 5 out of 5 by from Easy to work with It was a first time for me and it was very easy to get through
Date published: 2022-02-23
Rated 5 out of 5 by from awesome very quick and responsive, i have been using turbo tax for years always satisfied
Date published: 2022-02-23
Rated 3 out of 5 by from Turbotax vs Crypto I always use Turbo tax and they have always made it quick and easy to do my taxes. This year wasn't the same. I have been trying to get my Taxes filed since the beginning of February but have been dealing with issues around reporting Crypto transactions. To be honest it was a nightmare. Repeated issues trying to connect to my brokerage account (never did get it to). to uploading a cvs file which then needed me to manually correct every transaction (I had approximately 190). to having to review the transactions before it would submit it to the IRS (it was stuck in a loop were even after reviewing it I was required to review it again) I called support who was friendly enough but the solution was just check back in to see when we get it fixed). I would assume they would have had all the bugs worked out before they launched but obviously they didn't. If They are going to use their customers as QC techs for their product the least they could do after wasting hours of my time is offer me some kind of discount. Have fun people. I hope you don't have the same issues I did.
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is Great I file my own taxes and i don't have to worry about paying back.
Date published: 2022-02-23
Rated 3 out of 5 by from more expensive than before it didnt explain to me in detail why my state taxes has to be filed later and couldnt get the answer. plus this is the most ive paid using turbo
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8088
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good service Good service and process but definitely confusing at times. Especially with tax breaks. Too many sections.
Date published: 2022-02-23
Rated 4 out of 5 by from Not as good as past years Mostly went well, but when e-filing came up with errors with no help on how to fix them. I eventually figured it out, but TurboTax should have pointed me in the right direction.
Date published: 2022-02-23
Rated 5 out of 5 by from Super Easy to use!! This site was really easy to navigate and super helpful to on things I did not know, highly recommend to use this if first time or just in general!
Date published: 2022-02-23
Rated 5 out of 5 by from I love Turbo Tax. SAVINGS are ridiculous!! I love TurboTax!! I've been using it since 2015. Its so easy and doesn't confuse you with complicated forms. The system is designed in layman's terms and holds your hand the whole time. It's simple, affordable and oh by instead of giving half of you refund to an tax filing business you get to pocket all of it.
Date published: 2022-02-23
Rated 5 out of 5 by from Reliable, User Friendly, Trustworthy Been using Turbotax to file my taxes for approximately 6 years now. It's easy to use and what i usually recommend to my friends and associates
Date published: 2022-02-23
Rated 5 out of 5 by from Easy to work with It was a first time for me and it was very easy to get through
Date published: 2022-02-23
Rated 5 out of 5 by from awesome very quick and responsive, i have been using turbo tax for years always satisfied
Date published: 2022-02-23
Rated 3 out of 5 by from Turbotax vs Crypto I always use Turbo tax and they have always made it quick and easy to do my taxes. This year wasn't the same. I have been trying to get my Taxes filed since the beginning of February but have been dealing with issues around reporting Crypto transactions. To be honest it was a nightmare. Repeated issues trying to connect to my brokerage account (never did get it to). to uploading a cvs file which then needed me to manually correct every transaction (I had approximately 190). to having to review the transactions before it would submit it to the IRS (it was stuck in a loop were even after reviewing it I was required to review it again) I called support who was friendly enough but the solution was just check back in to see when we get it fixed). I would assume they would have had all the bugs worked out before they launched but obviously they didn't. If They are going to use their customers as QC techs for their product the least they could do after wasting hours of my time is offer me some kind of discount. Have fun people. I hope you don't have the same issues I did.
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is Great I file my own taxes and i don't have to worry about paying back.
Date published: 2022-02-23
Rated 3 out of 5 by from more expensive than before it didnt explain to me in detail why my state taxes has to be filed later and couldnt get the answer. plus this is the most ive paid using turbo
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8088